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Data Feed Issues on Ninjatrader/CQG
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Data Feed Issues on Ninjatrader/CQG

  #11 (permalink)
Elite Member
Northern Germany
 
Futures Experience: Intermediate
Platform: NT
Favorite Futures: FDAX, CL
 
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tderrick View Post
This morning I had an issue with CQG dropping the OCO server. but leaving the data server running.

I assume they are two separate functions.

I would get the " Connection Lost" prompt, but data would still be charting . Access to orders would
be denied.

It cost me a pretty penny.

I would also report to NT, the CQG OCO is in beta, so this could also be a bug on the NT side...

vvhg

Hic Rhodos, hic salta.
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  #12 (permalink)
Elite Member
Denver, CO
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NinjaTrader Brokerage
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tderrick View Post
This morning I had an issue with CQG dropping the OCO server. but leaving the data server running.

I assume they are two separate functions.

I would get the " Connection Lost" prompt, but data would still be charting . Access to orders would
be denied.

It cost me a pretty penny.

Usually market data and orders are managed by two separate servers thus NinjaTrader manages multiple connections. If you receive a connection lost then it would be expected that you would have no access to orders since the physical connection has been severed. If you experienced something different and specific to OCO orders, please do submit this information to our support team as the OCO portion of R12 CQG interface is in beta.

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  #13 (permalink)
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Nashville, Tennessee
 
Futures Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker/Data: AMP / CQG
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NinjaTrader View Post
Usually market data and orders are managed by two separate servers thus NinjaTrader manages multiple connections. If you receive a connection lost then it would be expected that you would have no access to orders since the physical connection has been severed. If you experienced something different and specific to OCO orders, please do submit this information to our support team as the OCO portion of R12 CQG interface is in beta.


Yes.... It is clear that the OCO portion of the show went down triggering "Connection Lost".

The charting portion remained current even though the Connection lamp in the Control Center
was the dreaded death red.

Is there any need to report this problem to Ninja? I can't be the only one.


AJ
Nashville, Tennessee


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  #14 (permalink)
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Denver, CO
 
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tderrick View Post
Yes.... It is clear that the OCO portion of the show went down triggering "Connection Lost".

The charting portion remained current even though the Connection lamp in the Control Center
was the dreaded death red.

Is there any need to report this problem to Ninja? I can't be the only one.

There is no need to report as this is a valid scenario. It is plausible that of two established unique server connections, one is lost while the other is remains live.

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  #15 (permalink)
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NINJA denying cqg feed?

NINJA denying cqg feed?

today is monday, 2013-03-25, at 11:35 am

there is a popup message from ninjatrader platform stating that

cqg feed is being denied?

so i lost all the feed and signal provided by cqg.

anyone knows anything more pls?

or maybe it is just me living out there in a cave?

happy trading everyone.

nakachalet@gmail.com

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  #16 (permalink)
Membership Revoked
British Columbia
 
Futures Experience: Advanced
Platform: NINJA
Broker/Data: ZEN
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That's totally brutal that you have been knocked out of such a great trading day... please let us know how they resolve this...

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  #17 (permalink)
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Denver, CO
 
Futures Experience: Advanced
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Broker/Data: NinjaTrader Brokerage
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nakachalet View Post
NINJA denying cqg feed?

today is monday, 2013-03-25, at 11:35 am

there is a popup message from ninjatrader platform stating that

cqg feed is being denied?

so i lost all the feed and signal provided by cqg.

anyone knows anything more pls?

or maybe it is just me living out there in a cave?

happy trading everyone.

nakachalet@gmail.com

Please follow up with our support team to determine what might be affecting your feed. Thanks.

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  #18 (permalink)
Membership Temporarily Revoked
siam, west coast andaman sea
 
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Platform: ninja
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Posts: 512 since Aug 2011
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i must hasten to add....


NinjaTrader View Post
Please follow up with our support team to determine what might be affecting your feed. Thanks.

i must hasten to add, for every trader's benefits,

that notwithstanding what happened this am;

to date, cqg has been providing high reliable signal.

thx cqg and all concerned.

nakachalet@gmail.com

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