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FXCM's Suhail Afzal and Brad Gleason - Ask Me Anything (AMA)
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FXCM's Suhail Afzal and Brad Gleason - Ask Me Anything (AMA)

  #11 (permalink)
Eric Yong
Penang, Malaysia
 
Futures Experience: Intermediate
Platform: NinjaTrader
Broker/Data: Philips Futures/PATS; eSignal
Favorite Futures: BMD CPO
 
yongthanyee's Avatar
 
Posts: 49 since Feb 2012
Thanks: 77 given, 24 received


FXCM Brad View Post
Thank you for the post Mike! Let me see what I can do to answer these questions.

We do get a ton of inquiries from non-US clients as well, and we do our best to direct them to the appropriate location.

Here’s the easiest thing to do. Go to this site and select your country of residence: Click here

It will either:
1. Offer to connect you with the appropriate website based on your country selection
2. Provide instructions for opening an account

If you are unsure of what to click on, you can always contact us and we will be happy to help.

Additional sites:
FXCM US homepage
FXCM UK homepage
FXCM AU homepage
FXCM International Offices

Regarding NinjaTrader – I’m excited to hear that many futures.io (formerly BMT) users are trading with NinjaTrader! We have implemented the platform and, to the best of my knowledge, it offers the same orders that are available on the FXCM Trading Station II platform.

I’ve confirmed that all historical data is available to NinjaTrader – meaning that every historical price FXCM has is available for you to use (tick, minute, hour, day, etc.).

FXCM does have a great offer for traders who currently lease or anyone interested in NinjaTrader! For details, please click here: NinjaTrader

The requirements are:
1. Open an FXCM account (or increase net deposits) to total at least $5,000
2. Trade at least 500K round trip (open and close) in trading volume per month

Keep in mind that the balance requirement is a one-time check. The volume requirement will be checked beginning the first calendar month following the account opening, and any currency pair traded counts toward the requirement. There will be a fee if the requirements are not met, click here for details: NinjaTrader

This is for traders who are leasing the NinjaTrader platform and pay a monthly fee for its use. There’s no restriction on what version of the platform is used, and it does support the full version with NinjaScript! Finally, I’ve talked to the API team and FXCM supports the 32-bit and 64-bit versions of the platform.

Thanks again for the post Mike! If anyone has questions, feel free to message me or email me at: bgleason@fxcm.com

Thanks!

Brad

Hi Brad
When will these FXCM historical data download issues raised in the Ninjatrader support forum be resolved?? TQ eric

FXCM - no live data feed? - NinjaTrader Support Forum
Can't load more than 3 days from FXCM - NinjaTrader Support Forum

Cheers...eric
The following 2 users say Thank You to yongthanyee for this post:
 
  #12 (permalink)
 Vendor: www.fxcm.com 
New York, NY
 
Futures Experience: Advanced
Platform: Trade Station, MT4
Favorite Futures: FX, CFD's
 
FXCM Brad's Avatar
 
Posts: 56 since Mar 2013
Thanks: 75 given, 46 received

Hello Pnut and thanks for the reply!

I am glad that you have registered for the webinar and hope that you can make it! If not, there may be a recording of it posted after (I’m hoping so)

To clarify, you mean that you have registered to beta test NinjaTrader on this site, and didn’t receive a reply? If so, I’m sorry about that! If you would like, please send me an email and I can check your email address.

As of now, NinjaTrader is integrated to work with FXCM accounts! And to answer your questions:
1. Yes, you can trade at and through rollover! FXCM pricing and execution is available from market open on Sunday, approximately 5:00pm to 5:15pm EST (New York time) through market close on Friday, approximately 4:55pm EST (New York time). Rollover, which occurs at 5:00pm EST (New York time), does not pause trading nor disconnect intentionally.
A. Additionally, FXCM offers VPS service for our clients, and depending on your deposits, it may be free! Click here to review more: US VPS UK VPS AU VPS (It will say its for MT4 accounts, however it applies to all FXCM account types, balance requirements still apply)
2. As of now, you would setup an FXCM Trading Station II account and fill out the appropriate LOD (Letter of Direction), click here to see: US open account UK open account AU open account (Make sure to select Trading Station II for account type). Once you have done that, fill out the appropriate LOD: US LOD UK LOD AU LOD
A. Once the account is setup and funded, follow the steps listed here to login to your NinjaTrader account.
B. For UK and AU clients, make sure hedging is disabled before logging into NinjaTrader. Email: admin@fxcm.com with your name, email address and account number and request to have hedging disabled. You'll receive an email confirmation when this is complete.
I hope that helps, if anyone has questions, feel free to post here or email me directly at: bgleason@fxcm.com

Brad

If you have any questions about the products or services provided by FXCM, please send me a Private Message or use the BMT "Ask Me Anything" thread
 
  #13 (permalink)
 Vendor: www.fxcm.com 
New York, NY
 
Futures Experience: Advanced
Platform: Trade Station, MT4
Favorite Futures: FX, CFD's
 
FXCM Brad's Avatar
 
Posts: 56 since Mar 2013
Thanks: 75 given, 46 received


Hello youngthanyee and thanks for posting!

As noted in both threads, the NinjaTrader and FXCM production teams are working on the historical data issue. I do not know when they will be resolved, but one of the threads noted an update in a few weeks.

Beyond that, I do apologize for the inconvenience that this is causing. I do not have a flawless solution for you, however here are some alternatives that may ease the pain:

FXCM offers a Historical Data Downloader at our app store (link below and here: FXCM Apps). The price of the GUI is $499, however it provides you access to everything: roughly 3-4 years of tick data on the major pairs, roughly 8-10 years of 1 minute data on the majors, and access to all CFD data as well! Additionally, the GUI allows you to download in multiple formats: MT4, CSV, Strategy Trader, NinjaTrader and custom (custom delimiter, date format and file type .txt or .csv).

Please click here to see the app: Historical Data Downloader

The other option is to download it from the FXCM Trading Station II platform, which is FREE! The issue may be with the formatting, I'm not sure how NinjaTrader separates the data, it may be different from how the Trading Station II saves it. Anyway, here are the steps to get it:

1. Login to the FXCM Trading Station II
A. Download it here if you need:
Please register on futures.io to view futures trading content such as post attachment(s), image(s), and screenshot(s).

B. It will export all the data you visually see on the chart, so to see less/more data, click on the magnify glass (circled in red)
Please register on futures.io to view futures trading content such as post attachment(s), image(s), and screenshot(s).


3. Once you have it, click on ‘File’ then on ‘Export to Excel…’
A. Make sure to name your file.
Please register on futures.io to view futures trading content such as post attachment(s), image(s), and screenshot(s).


That’s it! It’s all yours to do with as you please. Feel free to contact me with questions: bgleason@fxcm.com

Thank you!

Brad

If you have any questions about the products or services provided by FXCM, please send me a Private Message or use the BMT "Ask Me Anything" thread
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  #14 (permalink)
Elite Member
milwaukee,wi, usa
 
Futures Experience: Intermediate
Platform: Mobile TWS & mobile TOS. Dough.com
Broker/Data: IB, TOS, FXCM
Favorite Futures: futures and options. looking into forex
 
lrfsdad's Avatar
 
Posts: 186 since Nov 2012
Thanks: 302 given, 160 received

2 questions:

I can get a 2 week trial with live data from many futures brokers. Is this possible with FXCM? My impression is you have to fund an account to get data and ninja.

With there being a larger spread than futures, what price is used to plot on the charts? If trades are back and forth at the bid and the ask (especially thinner markets), this could make for some tall bars I'm thinking. Maybe that's just the nature of the beast.

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  #15 (permalink)
 Vendor: www.fxcm.com 
New York, NY
 
Futures Experience: Advanced
Platform: Trade Station, MT4
Favorite Futures: FX, CFD's
 
FXCM Brad's Avatar
 
Posts: 56 since Mar 2013
Thanks: 75 given, 46 received

Hello Irfsdad and thanks for your questions!

Anyone and everyone can get a free demo account from FXCM! Click here to select the proper region:
US demo accounts
UK demo accounts
AU demo accounts

Once you get that, you download and install the platform, then just login with your new demo! FXCM demo accounts will only expire after 2 weeks of inactivity (no login); great news for us trading junkies!

The beauty of the FXCM Trading Station II platform is that it can display the Bid or Ask price (or both if you are on a tick chart)! The same is true on the Historical Data Downloader.

Here’s how: Once you login to the Trading Station II platform (demo or live account), open the Marketscope 2.0 charts:
Please register on futures.io to view futures trading content such as post attachment(s), image(s), and screenshot(s).


From the Marketscope charts, you can select the bid or ask pricing to display simply by clicking on the B or A buttons:
Please register on futures.io to view futures trading content such as post attachment(s), image(s), and screenshot(s).


Then you can export the data to excel (follow the steps in the above post) and see that it includes (whether you’ve selected it or not) the Bid and Ask OHLC data!

You can also switch to a tick chart and see both prices at once:
Please register on futures.io to view futures trading content such as post attachment(s), image(s), and screenshot(s).


Exporting the tick data to excel (follow the steps in the above post) will also include Bid and Ask tick prices.

Even with the ability to select Bid and/or Ask price data to display, you will still see large bars from time to time. Typically they occur on shorter timeframe charts (1, 5, 15 minute), during news events or at market open on Sunday. Here’s an example of one:
Please register on futures.io to view futures trading content such as post attachment(s), image(s), and screenshot(s).


The size of this one candle is 24.3 pips, that’s a significant move in 1 minute of trading, considering the ATR of EUR/USD is usually 100-120 points per day! Notice the yellow cursor indicator on the bottom part of the chart showing the time as: 3/13/2013 at 12:30 (I have the chart set to GMT time). If we look at a news calendar, we will notice a series of news events, the highest impact being: USD Advance Retail Sales (FEB).

I hope that answered your questions; anyone feel free to reply or email me directly at: bgleason@fxcm.com

Thanks!

Brad

If you have any questions about the products or services provided by FXCM, please send me a Private Message or use the BMT "Ask Me Anything" thread
 
  #16 (permalink)
Site Administrator
Manta, Ecuador
 
Futures Experience: Advanced
Platform: My own custom solution
Favorite Futures: E-mini ES S&P 500
 
Big Mike's Avatar
 
Posts: 46,237 since Jun 2009
Thanks: 29,350 given, 83,150 received

The webinar room for today's webinar is now open:
https://futures.io/brokers-data-feeds/26247-webinar-fxcm-ninjatrader-advantages-spot-forex.html

Mike

Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.

Need help?
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2) Start a journal and post to it daily with the trades you made to show your strengths and weaknesses.
3) Set goals for yourself to reach daily. Make them about how you trade, not how much money you make.
4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance.
5) Where to start as a trader? Watch this webinar and read this thread for hundreds of questions and answers.
6)
Help using the forum? Watch this video to learn general tips on using the site.

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  #17 (permalink)
Site Administrator
Manta, Ecuador
 
Futures Experience: Advanced
Platform: My own custom solution
Favorite Futures: E-mini ES S&P 500
 
Big Mike's Avatar
 
Posts: 46,237 since Jun 2009
Thanks: 29,350 given, 83,150 received


FXCM Brad View Post
Hello youngthanyee and thanks for posting!

As noted in both threads, the NinjaTrader and FXCM production teams are working on the historical data issue. I do not know when they will be resolved, but one of the threads noted an update in a few weeks.

@FXCM Brad, I've been aware of this issue for at least a few months now. Can you elaborate as to where the hold up is? My understanding is it is on the FXCM side, the historical data server is very slow. I will also bring this up in today's webinar so we can get a clear answer or at least more information on a timely resolution.

Mike

Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.

Need help?
1) Stop changing things. No new indicators, charts, or methods. Be consistent with what is in front of you first.
2) Start a journal and post to it daily with the trades you made to show your strengths and weaknesses.
3) Set goals for yourself to reach daily. Make them about how you trade, not how much money you make.
4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance.
5) Where to start as a trader? Watch this webinar and read this thread for hundreds of questions and answers.
6)
Help using the forum? Watch this video to learn general tips on using the site.

If you want
to support our community, become an Elite Member.

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  #18 (permalink)
Elite Member
milwaukee,wi, usa
 
Futures Experience: Intermediate
Platform: Mobile TWS & mobile TOS. Dough.com
Broker/Data: IB, TOS, FXCM
Favorite Futures: futures and options. looking into forex
 
lrfsdad's Avatar
 
Posts: 186 since Nov 2012
Thanks: 302 given, 160 received


FXCM Brad View Post
Hello Irfsdad and thanks for your questions!

Anyone and everyone can get a free demo account from FXCM! Click here to select the proper region:
US demo accounts
UK demo accounts
AU demo accounts

Once you get that, you download and install the platform, then just login with your new demo! FXCM demo accounts will only expire after 2 weeks of inactivity (no login); great news for us trading junkies!

I should have asked my question differently: Can I get a ninja demo acct? or only your platform? In order to get ninja, I have to fund an acct?
The reason I ask is that I have some indicators that were programmed for ninja and would like to try them on fx.
thanks

The following user says Thank You to lrfsdad for this post:
 
  #19 (permalink)
 Vendor: www.fxcm.com 
New York, NY
 
Futures Experience: Advanced
Platform: Trade Station, MT4
Favorite Futures: FX, CFD's
 
FXCM Brad's Avatar
 
Posts: 56 since Mar 2013
Thanks: 75 given, 46 received

Thank you Mike and Irfsdad for your posts!

You are right, Mike, the fix for downloading historical data in NinjaTrader has not been completed in a timely manner.

So, here’s what we feel to be the best solution. For anyone who has (or opens) an FXCM account and has (or makes) total net deposits of over $5,000 this calendar year, we will provide the Historical Data Downloader for free. This will end as soon as the issue with downloading data through NinjaTrader has been fixed.

WHAT YOU NEED TO DO:
Send an email with the following details to: consulting@fxcm.com
1. Account holders full name
2. Account number
3. Email address

Again, send the above information to consulting@fxcm.com and we will confirm that there have been $5,000 in net deposits this calendar year. Once it’s confirmed, we will send you the Historical Data Downloader and Registration Key (required to login) for free.

Once you have the Historical Data Downloader installed, open it and you will see this:
Please register on futures.io to view futures trading content such as post attachment(s), image(s), and screenshot(s).


You can use a demo or live account to login. Simply type in your Username and Password, select the Connection type (demo/real), type the Registration key (will be emailed to you) and click Login. Then it will connect, as shown here:
Please register on futures.io to view futures trading content such as post attachment(s), image(s), and screenshot(s).


Make sure to set the ‘File Format’ as ‘Ninja’. The file will save to the ‘Output Directory’ in the appropriate NinjaTrader format.

You will notice that the currency pairs available from the ‘Currency’ list are the same as you see on the Trading Station platform. If you want to see more pairs in the Historical Data Downloader, they must be enabled from the Trading Station II. Click here to see how to enable pairs within the Trading Station II.

Irfsdad – you asked about logging into NinjaTrader. As long as you have access to the NinjaTrader platform (through the FXCM discount or you pay for it separately) you can use an FXCM Trading Station II demo account to connect.

I hope this helps answer the questions regarding data in NinjaTrader, and that our temporary solution will suffice for the time being. Please let me know if there are additional questions, I can be reached at: bgleason@fxcm.com

Thank you!

Brad

If you have any questions about the products or services provided by FXCM, please send me a Private Message or use the BMT "Ask Me Anything" thread
The following 5 users say Thank You to FXCM Brad for this post:
 
  #20 (permalink)
 Vendor: www.traderwerks.com 
Taipei Taiwan
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: Optimus
Favorite Futures: TW
 
Posts: 693 since Jun 2009
Thanks: 440 given, 440 received

Adding FXCM to Existing License


I currently own a single broker license. I understood from the webinar that I could add FXCM to my license if I purchased before FXCM was offered on Ninja.

Is this correct ?


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