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NT Zenfire FDAX data interruptions
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NT Zenfire FDAX data interruptions

  #71 (permalink)
Elite Member
Germany
 
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Daytrader999 View Post
@TempletonPeck:

Well, here you go:

First tracert is to ritpz02516.rithmic.com:

Attachment 99983

When I check my TCP connections, I currently get a latency of around 140 ms to this IP.


The second one is to ritpz02506.rithmic.com:

Attachment 99984

This IP actually does not show up in my TCP connections.


As you can see, they are both routed over 80.157.128.230, but I still haven't any data feed issues here although they both get a time out at last. So IMO there has to be another reason for the outages...


Thanks for your tracerts!

My connection to ritpz02516.rithmic.com gets always routed over 80.156.161.46

My connection to ]ritpz02506.rithmic.com gets always routed over 80.157.128.230

You get both times routed over 80.157.128.230


When I look at my connections to Zen-Fire (via "netstat" in the cmd window), I can see Im always connected to 3 Zen-Fire Servers at the same time.

Today :

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Perhaps 80.156.161.46 is the only server which causes the issues and you are lucky you get never routed over this one.

First connection issue today at 14:00 CET

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  #72 (permalink)
Elite Member
Cologne/Germany
 
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I looked through my log files with an interesting result:

On Saturday, Dec 1 2012, my internet was advanced from 6 to 16M.
On Monday, Dec 3, 21:50 CET, there was the first outage.
On Tuesday, Dec 4, a lot of outages followed (see below).

Before with the 6M-internet connection I don't see any outages.

When do you find your first outage message like

03.12.2012 21:50:22|1|2|Live Account: Primary connection=Connected, Price feed=ConnectionLost
03.12.2012 21:50:48|1|2|Live Account: Primary connection=Connected, Price feed=Connected

04.12.2012 16:41:01|1|2|Live Account: Primary connection=Connected, Price feed=ConnectionLost
04.12.2012 16:41:12|1|2|Live Account: Primary connection=Connected, Price feed=Connected

Please report!
Thanks.


Last edited by andorre; January 21st, 2013 at 04:29 PM.
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  #73 (permalink)
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It the "faulty" router is know, and also the destination range addresses, you may be able to force the route to this network to avoid this bad router.

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  #74 (permalink)
Rristocrat
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I just got an reply from DTAG:

"Dear Customer, we did not find any issues with our system - please check your own equipment."
(translated freely)

God dam lying bastards !!!

What the f**k can we do ? (short of physical violence ? )

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  #75 (permalink)
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sam028 View Post
It the "faulty" router is know, and also the destination range addresses, you may be able to force the route to this network to avoid this bad router.

If this can be done, how can I force my connection to take a different route?

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  #76 (permalink)
Market Wizard
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TempletonPeck View Post
If this can be done, how can I force my connection to take a different route?

Sometimes a short disconnection of the own ADSL / VDSL equipment forces a new routing...
Try it.
I know this does NOT repair the main problem - but for a better connection it may be a temporary workaround.

GFIs1

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  #77 (permalink)
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GFIs1 View Post
Sometimes a short disconnection of the own ADSL / VDSL equipment forces a new routing...
Try it.
I know this does NOT repair the main problem - but for a better connection it may be a temporary workaround.

GFIs1

Doesn't work here (near Cologne).

Any other suggestions? - I have no idea what to do now. Have to change the ISP is my last chance lol.

Still wondering why I do not have any issues in the morning.

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  #78 (permalink)
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Balanar View Post
Doesn't work here (near Cologne).

Any other suggestions? - I have no idea what to do now. Have to change the ISP is my last chance lol.

Still wondering why I do not have any issues in the morning.

You should have at least a backup connection, if you are an serious trader. It's the wrong way to react if the problem occurs. You must be prepared to the main error events.

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  #79 (permalink)
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Koepisch View Post
You should have at least a backup connection, if you are an serious trader. It's the wrong way to react if the problem occurs. You must be prepared to the main error events.

Yes you are absolutely right. However, I did not think about this because my connection was fine.

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  #80 (permalink)
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TempletonPeck View Post
If this can be done, how can I force my connection to take a different route?

My bad, it won't work, as you only have access to your workstation routing table, not the routers behind. I use to create some static routes when I was network admin, 2 decades ago, but I had access to all the routers involved, and did not think too much before answering...
The only solution I can see so far if creating a VPN, like I wrote in on of my previous post, and being sure the VPN server is "bad router proof".

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