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Recent RCG security incident
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Recent RCG security incident

  #1 (permalink)
Elite Member
Denver, CO
 
Futures Experience: Advanced
Platform: SierraChart
Broker/Data: Optimus, Rithmic
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Posts: 67 since Sep 2011
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Recent RCG security incident

I just got a letter in the mail from RCG covering a 'recent security incident'. It contained the information of people who completed their RCG account forms online. Guess this means pretty much all your personal information, and includes the password to log in to their website.

So just a heads up, if you ever completed (or probably even just started) an application on RCG direct, the email and password you used is out there so you best change it if you used it anywhere else!

In compensation they are offering a free year of Experian ProtectMyID service, phew

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  #2 (permalink)
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  #3 (permalink)
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dmh24 View Post
I just got a letter in the mail from RCG covering a 'recent security incident'. It contained the information of people who completed their RCG account forms online. Guess this means pretty much all your personal information, and includes the password to log in to their website.

So just a heads up, if you ever completed (or probably even just started) an application on RCG direct, the email and password you used is out there so you best change it if you used it anywhere else!

In compensation they are offering a free year of Experian ProtectMyID service, phew

Please post the letter, I haven't received one.

Mike

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  #4 (permalink)
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hope you don't mind an image, I'm not the best on the keyboard in my old age. backside just goes over what ProtectMyID covers

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  #5 (permalink)
Trade with the flow
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dmh24 View Post
hope you don't mind an image, I'm not the best on the keyboard in my old age. backside just goes over what ProtectMyID covers

Thanks for sharing that. I didn't get the letter yet but will be watching out for it.

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  #6 (permalink)
Just a boy
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Doesn't affect me. But that seems incredible that they just post you such a letter for something so critical from a security point of view.

Why could they not have emailed it to all affected users as well, especially for customers like Cunparis who are in France. At this time of the year the letter could take 2 weeks to get there.

Crazy

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  #7 (permalink)
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From RCG -- please direct all questions or concerns about this to:

RCG hotline 855-801-2365
RCG email hotline: creditprotection@rcgdirect.com

Mike

Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.

Need help?
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  #8 (permalink)
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I think this some kind of marketing ploy.

We received a letter from Nationwide Insurance with similar concerns that there was a 'security breach' and certain information may have been stolen. The letter is vague as to what data might have been 'breached'.

They then directed us to Equifax for a 'free 12 month trial' to protect us. The letter head also referred to a 'promotion reference.'


If the 'hackers' were going to cause damage they would have already done so.


Trader

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  #9 (permalink)
Site Administrator
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Family Trader View Post
I think this some kind of marketing ploy.

No, RCG has confirmed.

Mike

Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.

Need help?
1) Stop changing things. No new indicators, charts, or methods. Be consistent with what is in front of you first.
2) Start a journal and post to it daily with the trades you made to show your strengths and weaknesses.
3) Set goals for yourself to reach daily. Make them about how you trade, not how much money you make.
4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance.
5) Where to start as a trader? Watch this webinar and read this thread for hundreds of questions and answers.
6)
Help using the forum? Watch this video to learn general tips on using the site.

If you want
to support our community, become an Elite Member.

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  #10 (permalink)
Elite Member
Denver, CO
 
Futures Experience: Advanced
Platform: SierraChart
Broker/Data: Optimus, Rithmic
Favorite Futures: ES
 
Posts: 67 since Sep 2011
Thanks: 6 given, 32 received


Why not just switch to clearing through Dorman instead?

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