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I just got a letter in the mail from RCG covering a 'recent security incident'. It contained the information of people who completed their RCG account forms online. Guess this means pretty much all your personal information, and includes the password to log in to their website.
So just a heads up, if you ever completed (or probably even just started) an application on RCG direct, the email and password you used is out there so you best change it if you used it anywhere else!
In compensation they are offering a free year of Experian ProtectMyID service, phew
Can you help answer these questions from other members on NexusFi?
Doesn't affect me. But that seems incredible that they just post you such a letter for something so critical from a security point of view.
Why could they not have emailed it to all affected users as well, especially for customers like Cunparis who are in France. At this time of the year the letter could take 2 weeks to get there.
We received a letter from Nationwide Insurance with similar concerns that there was a 'security breach' and certain information may have been stolen. The letter is vague as to what data might have been 'breached'.
They then directed us to Equifax for a 'free 12 month trial' to protect us. The letter head also referred to a 'promotion reference.'
If the 'hackers' were going to cause damage they would have already done so.
