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Ninja -- Best approach >> Best Data-feed?
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Ninja -- Best approach >> Best Data-feed?

  #11 (permalink)
Elite Member
Detroit, Michigan
 
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I was getting some downtime on CQG SIM and contacted my broker and he said the following (which implies that SIM data server is not as reliable as the live one):

"CQG demo servers are separate from CQG live servers. The same historical data servers are used to populate the charts, but live trade route servers are separate..."

Interested to hear if anyone else has problems and if that is on SIM or live.

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  #12 (permalink)
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TrendTraderBH View Post
I was getting some downtime on CQG SIM and contacted my broker and he said the following (which implies that SIM data server is not as reliable as the live one):

"CQG demo servers are separate from CQG live servers. The same historical data servers are used to populate the charts, but live trade route servers are separate..."

Interested to hear if anyone else has problems and if that is on SIM or live.

This is fairly normal, multiple brokers do this and fwiw I've seen sim data feed failures while the cash feed is working fine. While I think it is not incredibly smart of them, since someone is not able to fully evaluate the "real deal"... it is what it is.

That said, CQG has had multiple outages lately. So just be aware...

Mike

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  #13 (permalink)
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Live outages or SIM outages (or both)?

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  #14 (permalink)
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TrendTraderBH View Post
Live outages or SIM outages (or both)?

Live production outages.

Mike

Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.

Need help?
1) Stop changing things. No new indicators, charts, or methods. Be consistent with what is in front of you first.
2) Start a journal and post to it daily with the trades you made to show your strengths and weaknesses.
3) Set goals for yourself to reach daily. Make them about how you trade, not how much money you make.
4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance.
5) Where to start as a trader? Watch this webinar and read this thread for hundreds of questions and answers.
6)
Help using the forum? Watch this video to learn general tips on using the site.

If you want
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  #15 (permalink)
Site Administrator
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BTW, I think CQG is a very reputable company and generally highly regarded for their infrastructure. But outages are nasty business of course. The last one was pretty bad, a lot of users were effected and could not cancel open orders and could not even get ahold of their brokers (no one would answer phone) because so many people were calling.

It happens. You should always have a backup plan. But it has certainly happened to CQG more often than others recently, just solely based on the amount of people complaining about problems on the forum.

I do not personally use CQG, but to be honest, I wouldn't let the outage stop me unless it really became frequent. Just always have a solid backup plan, and should outages become more frequent then I would look to move elsewhere.

Mike

Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.

Need help?
1) Stop changing things. No new indicators, charts, or methods. Be consistent with what is in front of you first.
2) Start a journal and post to it daily with the trades you made to show your strengths and weaknesses.
3) Set goals for yourself to reach daily. Make them about how you trade, not how much money you make.
4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance.
5) Where to start as a trader? Watch this webinar and read this thread for hundreds of questions and answers.
6)
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  #16 (permalink)
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I'd like to read about these outages can you point me to the thread please. My Amp/CQG has been rock solid for a while now, Thanks.


Big Mike View Post
This is fairly normal, multiple brokers do this and fwiw I've seen sim data feed failures while the cash feed is working fine. While I think it is not incredibly smart of them, since someone is not able to fully evaluate the "real deal"... it is what it is.

That said, CQG has had multiple outages lately. So just be aware...

Mike


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  #17 (permalink)
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dakine View Post
I'd like to read about these outages can you point me to the thread please. My Amp/CQG has been rock solid for a while now, Thanks.

Check the various Amp threads. I am not sure if every single outage was posted to a thread or not, so check the Chatbox archives as well. Those only go back a month or so I think though. You can also check my twitter feed for the most recent one, I remember tweeting some assistance to help traders get out of open positions.

I am not anti-CQG. But it is only fair to mention their outages.

Mike

Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.

Need help?
1) Stop changing things. No new indicators, charts, or methods. Be consistent with what is in front of you first.
2) Start a journal and post to it daily with the trades you made to show your strengths and weaknesses.
3) Set goals for yourself to reach daily. Make them about how you trade, not how much money you make.
4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance.
5) Where to start as a trader? Watch this webinar and read this thread for hundreds of questions and answers.
6)
Help using the forum? Watch this video to learn general tips on using the site.

If you want
to support our community, become an Elite Member.

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  #18 (permalink)
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Well I wanted to find the most recent outage just so people don't think I was making it up.

April 9th, here is stuff from the chatbox. Time stamps are kinda backwards due to way I captured them, sorry.

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Mike

Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.

Need help?
1) Stop changing things. No new indicators, charts, or methods. Be consistent with what is in front of you first.
2) Start a journal and post to it daily with the trades you made to show your strengths and weaknesses.
3) Set goals for yourself to reach daily. Make them about how you trade, not how much money you make.
4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance.
5) Where to start as a trader? Watch this webinar and read this thread for hundreds of questions and answers.
6)
Help using the forum? Watch this video to learn general tips on using the site.

If you want
to support our community, become an Elite Member.

Reply With Quote
The following user says Thank You to Big Mike for this post:
 
  #19 (permalink)
Elite Member
Denver, CO
 
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We support 11+ brokerage/market data feeds and all of them fail from time to time, there is never 100% guaranteed uptime. The CQG outage of April 9th impacted a subset of users and not all users. What is important to NinjaTrader is that we have access to primary development and operational contacts at our premier feed partnerships which allow us to provide timely support to our user base including the members of futures.io (formerly BMT) as evidenced by my interaction on the live chat log. As Mike stated, having a backup plan is paramount for managing risk.

CQG sim servers are separate from live production servers. It is also true that the historical data servers are separate but shared among both live and production servers.

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  #20 (permalink)
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It's all good until you have a problem Live and it cost money....certainly frustrating in SIM but Live I'm sure if infinitely more frustrating.....experienced it in SIM and hope not to Live.

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