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AMP Futures / AMP Global Review
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AMP Futures / AMP Global Review

  #351 (permalink)
Elite Member
Fort Lauderdale, Florida, USA
 
Futures Experience: Beginner
Platform: NT8 and MT4/5
Favorite Futures: NQ
 
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Thanks: 29 given, 26 received


Three1seventy View Post
AMP Global Clearing, LLC (AMP) is sending you this notice to keep you updated about your data on our servers. We were recently approached by a Cybersecurity research company with a claim that they had discovered a vulnerability in one of our back-up file storage server.



AMP responded by working with its IT service providers to ensure all vulnerabilities were eliminated in that server. The Cybersecurity research company then confirmed that the vulnerability had been resolved.



We have worked with the Cybersecurity research company, to ensure that all proper steps were taken to safeguard our customers’ information.



We are in direct communication with this Cybersecurity Company and our regulatory agencies. They have confirmed the files they accessed are currently encrypted, pending the instructions of the SEC.



From our understanding, this company’s mission is to make the cyber world safer by educating businesses and communities worldwide, with the goal of helping to protect data, identifying data leaks and following responsible disclosure policy.



At this time, AMP is confident that there are no vulnerabilities on any of our servers.



If you have any questions or concerns, please feel free to reach out to our customer service representative https://www.ampfutures.com/contact-us/

As a recipient of this same letter, I'd like to say that I find the letter to be misleading in light of the above link regarding the actual person who "found" the data. Perhaps I am missing something but I imagine the researcher found the data being sold for distribution rather than simply finding the flaw in the IT company's data infrastructure.

If I'm right (and I do not truly know if I am), then AMP's letter should warn us that our information is in the wild and encourage us to take precautions. This is the standard practice....for a reason. Failure to do so exposes AMP to liability if AMP knows the data is in the wild fails to alert the affected customers.

Instead, the letter tells us that the data is encrypted without telling us how the information was obtained by the researcher. This leaves the impression that all is still secure and that there was no breach or that no sensitive information was let into the wild....which is false unless I'm seriously misunderstanding what happened. I have not had time to parse all the language but I do not think I am misunderstanding anything.

If I am just wrong or stupid, please correct me. And I strongly apologize if I am.

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  #352 (permalink)
Elite Member
Germany
 
Futures Experience: Advanced
Platform: Ninja
Favorite Futures: ES
 
Posts: 2 since Mar 2011
Thanks: 0 given, 1 received

Bad Service

I have with other brokers in the USA trading accounts. After seeing the rates of AMP and the possibility of trading not only futures but options as well, I tried to open an account.
Since I will be in Chicago shortly I wanted to see them at their offices. My request was neglected all the time but I was questioned with all sorts of questions with automated emails. I did answer all of them and finally had "my" broker with his email adress. Again I requested to meet personally, I always like to see the people I am going to work with, plus the fact that I wanted to transfer an substantial amount to their account.
I never heard again. I checked my spam folder, nothing , I have written again, maybe my mail was lost. No answer. I guess the answer, at least for me is simple. Avoid them at all means.

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  #353 (permalink)
Market Wizard
Boca Raton
 
Futures Experience: Advanced
Platform: Variety
Broker/Data: Optimus Futures, LLC
Favorite Futures: Futures
 
mattz's Avatar
 
Posts: 2,043 since Sep 2010
Thanks: 1,912 given, 2,750 received
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barren View Post
I have with other brokers in the USA trading accounts. After seeing the rates of AMP and the possibility of trading not only futures but options as well, I tried to open an account.
Since I will be in Chicago shortly I wanted to see them at their offices. My request was neglected all the time but I was questioned with all sorts of questions with automated emails. I did answer all of them and finally had "my" broker with his email adress. Again I requested to meet personally, I always like to see the people I am going to work with, plus the fact that I wanted to transfer an substantial amount to their account.
I never heard again. I checked my spam folder, nothing , I have written again, maybe my mail was lost. No answer. I guess the answer, at least for me is simple. Avoid them at all means.

t is unfortunate you could not see them. However, I visited their office a number of times and they always welcomed me. Granted, I am their IB, but at the same time, they never refused a visit. I am in Chicago quite often, and would be more than happy to assist you with a visit to see their staff and operation which is beyond one single broker.

Matt Z
Optimus Futures

There is a substantial risk of loss in futures trading. Past performance is not indicative of future results.

PM with any questions about optimusfutures (800) 771-6748 (561) 367 8686. THERE IS A SUBSTANTIAL RISK OF LOSS IN FUTURES TRADING.
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  #354 (permalink)
Elite Member
Germany
 
Futures Experience: Advanced
Platform: Ninja
Favorite Futures: ES
 
Posts: 2 since Mar 2011
Thanks: 0 given, 1 received

After my post it did not take long and I was mailed by a representative of AMP apologizing of what has happened. Because of the speed of their answer (finally ) I do accept their apologize and definite will give AMP a second chance.
lets forget what has happened , things can only improve....

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  #355 (permalink)
Trading Apprentice
Dusseldorf Germany
 
Futures Experience: Advanced
Platform: Ninja Trader
Broker/Data: CQG
Favorite Futures: NG, TF, CL
 
Posts: 13 since Jan 2013
Thanks: 1 given, 12 received

Can someone shed a light on what happened with AMP Futures? As of today, 27 Aug 2017, going to their website, at wwwdotampfuturesdotcom says "The account has been suspended."

sandman

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  #356 (permalink)
Elite Member
Washington
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NinjaTrader
Favorite Futures: TF
 
Posts: 47 since Dec 2009
Thanks: 2 given, 19 received

Looks like AMP went under. I thought they would eventually.

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  #357 (permalink)
Elite Member
Sarasota, FL
 
Futures Experience: Beginner
Platform: MultiCharts, Medved Trade
Broker/Data: AMP Futures, TradeKing, IQFeed
Favorite Futures: Emini
 
BogeyGolfer's Avatar
 
Posts: 14 since Mar 2017
Thanks: 346 given, 17 received

Looks like it's a hosting issue. I have no problem logging into my account.


Sent using the futures.io mobile app

“If a cluttered desk is a sign of a cluttered mind, of what, then, is an empty desk a sign?”

― Albert Einstein
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  #358 (permalink)
Elite Member
Helsinki, Finland
 
Futures Experience: Advanced
Platform: SC/CQG, API/Rithmic, TWS
Broker/Data: AMP, Interactivebrokers
Favorite Futures: FDAX
 
Scalpguy's Avatar
 
Posts: 154 since Jul 2010
Thanks: 7 given, 95 received


Dasani View Post
Looks like AMP went under. I thought they would eventually.

Nooooooo this is not the case.

If something goes under there is allways a message about the situation and instructions how to continue.

99.9% sure this is an internet service provider glitch (hosting) BUT quite embarrassed anyway and gives a bit odd picture about the way they are doing their web presence.

---

Anyway this is a very good point to remember the serious problems can happen anytime and this is why I withdraw profits frequently (monthly) and will keep only the margin requirements (+ trading buffer for balance fluctuations [-10R]) in the account. So when the day comes and the hammer will hit the damage will be minimized.

---

Accorind to this data the problem maker is LunarPages company

It takes courage to be a Pig
Go With The Flow !

Last edited by Scalpguy; August 27th, 2017 at 01:06 PM.
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  #359 (permalink)
Trading Apprentice
Dusseldorf Germany
 
Futures Experience: Advanced
Platform: Ninja Trader
Broker/Data: CQG
Favorite Futures: NG, TF, CL
 
Posts: 13 since Jan 2013
Thanks: 1 given, 12 received


BogeyGolfer View Post
Looks like it's a hosting issue. I have no problem logging into my account.

Thanks!

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  #360 (permalink)
Market Wizard
Boca Raton
 
Futures Experience: Advanced
Platform: Variety
Broker/Data: Optimus Futures, LLC
Favorite Futures: Futures
 
mattz's Avatar
 
Posts: 2,043 since Sep 2010
Thanks: 1,912 given, 2,750 received
Forum Reputation: Legendary


Hosting snag. it's back online.

Matt Z
Optimus Futures

There is a substantial risk of loss in futures trading. Past performance is not indicative of future results,

PM with any questions about optimusfutures (800) 771-6748 (561) 367 8686. THERE IS A SUBSTANTIAL RISK OF LOSS IN FUTURES TRADING.
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