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AMP Futures / AMP Global Review

  #331 (permalink)
 
sam028's Avatar
 sam028 
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I assume they did a poor job in configuring their Windows master image.
You may disable the Windows Time service and configure correctly a good time sync service like D4 or Meinberg NTP.
With virtual machines (I assume this is what you have) clocks are drifting very quickly but correctly configured it will stay relatively accurate (< 0.5 sec).


everetts View Post
I have a colo account with AMP in Chicago and I just added a bar timer to the chart. I've been using my home pc mostly but had this colo in anticipation of executing faster. I thought I'd share how their server time is over a minute off, even after I synched it. It works correctly at home but the CQG feed lags by almost 30 seconds at home when the bar timer should roll over it just sits there at 0 seconds for almost 30 seconds.

I think I need to move from AMP. Yes, I know I should've done it sooner.

I use my 401k there for trading, with Midland IRA as the administrator.

Anyone else used Midland and have a recommendation?

Thanks.



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  #332 (permalink)
 everetts 
Portland, OR
 
Experience: Intermediate
Platform: NT 7, testing 8
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I thought about that as well. I used the time.nist.gov service on the colo server running windows server, before the last screenshot. I used the same service at my home pc and it synched correctly but not on this colo.

I rebooted the colo server but I believe their ntp clock, or whatever they use on the kernal, is off.

Thanks for the heads up.

Wait... Did you hear that
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  #333 (permalink)
 
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 sam028 
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everetts View Post
I thought about that as well. I used the time.nist.gov service on the colo server running windows server, before the last screenshot. I used the same service at my home pc and it synched correctly but not on this colo.

I rebooted the colo server but I believe their ntp clock, or whatever they use on the kernal, is off.

Thanks for the heads up.

time.nist.gov is one of the default time servers on Windows machine, used by W32time service. Something you should not use.
Assuming you're admin of the colo server you can change it by yourself. Your own PC won't drift too much as it's a physical machine, not a virtual machine.
A good configuration should look like this:

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  #334 (permalink)
 HoopyTrading 
Boston, MA
 
Posts: 264 since Apr 2014

If I may be so bold, the NIST is where it all starts. The problem is not with NIST (used to be the NBS). THEY are the atomic clock we all synchronize to. It may be a problem with your internet packet loss, latency, etc etc. Here, just listen to them...

NIST Radio Station WWV

Phone number for the real-time atomic clock pulsing, and all UTC time ever....1 (303) 499-7111. Give them a call, and just listen.

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  #335 (permalink)
 HoopyTrading 
Boston, MA
 
Posts: 264 since Apr 2014

In fact, here is what you do. You call that number, yes? While listening to the time code on that number, you look at your Windows clock, in an analog format so you can see the second-hand ticking. You will see that there is much more laggy junk in the PC that makes the PC clock falter and become "unsynced", rather than the atomic clock you hear on the phone, going off-kilter.

P.S. That phone number disconnects you after about 2 mins. Just call back to reconnect.

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  #336 (permalink)
 
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 pjimmy 
Wellington, New Zealand
 
Experience: Beginner
Platform: tradestation
Broker: tradestation
Trading: all futures
Posts: 8 since Feb 2016
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I have decided to close my account with AMP. -Actually I decided to do that over a week ago.
I received this confirmation email:

'The withdrawal request has been received and is in pending verification status. Once the risk department confirms available funds, you will receive an email confirming completion of this request.'

So a week passes and I havent heard anything... ok chat with live support.
them- Sorry that withdrawal has been declined as your balance request was incorrect.
me- yes but I'm shutting my account. and you didnt TELL me there was a problem. How else would I know?
them- sorry cant help you.
me- sigh.

So now I've been billed for all the services I use for another month.

Very poor service and communication from them.

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  #337 (permalink)
 
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 mattz   is a Vendor
 
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pjimmy View Post
I have decided to close my account with AMP. -Actually I decided to do that over a week ago.
I received this confirmation email:

'The withdrawal request has been received and is in pending verification status. Once the risk department confirms available funds, you will receive an email confirming completion of this request.'

So a week passes and I havent heard anything... ok chat with live support.
them- Sorry that withdrawal has been declined as your balance request was incorrect.
me- yes but I'm shutting my account. and you didnt TELL me there was a problem. How else would I know?
them- sorry cant help you.
me- sigh.

So now I've been billed for all the services I use for another month.

Very poor service and communication from them.

We clear via AMP and typically the treasury always sends out cash on time and upon request.
I think that the response you had was due to someone who is not on the treasury side.
If you need assistance, we would be more than happy to assist you.

Thank you,
Matt Z
Optimus Futures

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  #338 (permalink)
 HoopyTrading 
Boston, MA
 
Posts: 264 since Apr 2014

pjimmy, off-topic, but wanted to give you a shout-out for your "Simon's Cat" avatar pic. "Mrowww! (Feed me)!" Those cartoons made me laff much. Good stuff.

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  #339 (permalink)
 Cloudy 
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AMP announced lower commissions!

"
To accommodate all of our customers trading styles, we have updated our pricing to go as low as $0.15 per side + fees!

NO Gimmicks
NO Fine Print
NO Limited Time Offers

Just Cheapest Pricing!

AMP's Exact All-In Pricing for all 60+ Trading Platforms >

For Existing AMP Customers > Nothing needed from you. Your AMP account has been automatically updated.

Please tell all your Trading Friends!!

"

https://portal.ampclearing.com/account/commissionquote.aspx

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  #340 (permalink)
 DaxyMcDaxFace 
London
 
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Hi

I have recently signed up with AMP but am concerned by this traders experience with them (this occurred this year). So they basically lost his days profit and suggested he must have traded SIM. I understand he did eventually get his money back but it took days. Its quite scary that this can happen.



Has this happened to anyone else?

Does anyone from AMP post on here? Perhaps they can allay my fears.

Thanks.

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