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AMP Futures / AMP Global Review
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AMP Futures / AMP Global Review

  #331 (permalink)
Administrator: Retired Backtester
 Vendor: speedytradingservers.com 
Rennes France
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: IB/Kinetick
Favorite Futures: Futures
 
sam028's Avatar
 
Posts: 3,319 since Jun 2009
Thanks: 3,530 given, 3,931 received

I assume they did a poor job in configuring their Windows master image.
You may disable the Windows Time service and configure correctly a good time sync service like D4 or Meinberg NTP.
With virtual machines (I assume this is what you have) clocks are drifting very quickly but correctly configured it will stay relatively accurate (< 0.5 sec).


everetts View Post
I have a colo account with AMP in Chicago and I just added a bar timer to the chart. I've been using my home pc mostly but had this colo in anticipation of executing faster. I thought I'd share how their server time is over a minute off, even after I synched it. It works correctly at home but the CQG feed lags by almost 30 seconds at home when the bar timer should roll over it just sits there at 0 seconds for almost 30 seconds.

I think I need to move from AMP. Yes, I know I should've done it sooner.

I use my 401k there for trading, with Midland IRA as the administrator.

Anyone else used Midland and have a recommendation?

Thanks.

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  #332 (permalink)
Elite Member
Portland, OR
 
Futures Experience: Intermediate
Platform: NT 7, testing 8
Broker/Data: CQG, AMP, TOS
Favorite Futures: ZB, ZN, NQ
 
Posts: 9 since Jun 2012
Thanks: 9 given, 9 received

Updated time

I thought about that as well. I used the time.nist.gov service on the colo server running windows server, before the last screenshot. I used the same service at my home pc and it synched correctly but not on this colo.

I rebooted the colo server but I believe their ntp clock, or whatever they use on the kernal, is off.

Thanks for the heads up.

Wait... Did you hear that
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  #333 (permalink)
Administrator: Retired Backtester
 Vendor: speedytradingservers.com 
Rennes France
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: IB/Kinetick
Favorite Futures: Futures
 
sam028's Avatar
 
Posts: 3,319 since Jun 2009
Thanks: 3,530 given, 3,931 received



everetts View Post
I thought about that as well. I used the time.nist.gov service on the colo server running windows server, before the last screenshot. I used the same service at my home pc and it synched correctly but not on this colo.

I rebooted the colo server but I believe their ntp clock, or whatever they use on the kernal, is off.

Thanks for the heads up.

time.nist.gov is one of the default time servers on Windows machine, used by W32time service. Something you should not use.
Assuming you're admin of the colo server you can change it by yourself. Your own PC won't drift too much as it's a physical machine, not a virtual machine.
A good configuration should look like this:
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  #334 (permalink)
Membership Temporarily Revoked
Boston, MA
 
Futures Experience: Intermediate
Platform: NT7
Favorite Futures: CL, RB, LE
 
Posts: 264 since Apr 2014
Thanks: 102 given, 173 received

If I may be so bold, the NIST is where it all starts. The problem is not with NIST (used to be the NBS). THEY are the atomic clock we all synchronize to. It may be a problem with your internet packet loss, latency, etc etc. Here, just listen to them...

NIST Radio Station WWV

Phone number for the real-time atomic clock pulsing, and all UTC time ever....1 (303) 499-7111. Give them a call, and just listen.

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  #335 (permalink)
Membership Temporarily Revoked
Boston, MA
 
Futures Experience: Intermediate
Platform: NT7
Favorite Futures: CL, RB, LE
 
Posts: 264 since Apr 2014
Thanks: 102 given, 173 received

In fact, here is what you do. You call that number, yes? While listening to the time code on that number, you look at your Windows clock, in an analog format so you can see the second-hand ticking. You will see that there is much more laggy junk in the PC that makes the PC clock falter and become "unsynced", rather than the atomic clock you hear on the phone, going off-kilter.

P.S. That phone number disconnects you after about 2 mins. Just call back to reconnect.


Last edited by HoopyTrading; June 29th, 2016 at 10:27 PM.
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  #336 (permalink)
Elite Member
Wellington, New Zealand
 
Futures Experience: Beginner
Platform: Sierra Charts
Broker/Data: AMP
Favorite Futures: ES, FDAX
 
pjimmy's Avatar
 
Posts: 5 since Feb 2016
Thanks: 59 given, 1 received

AMP brokerage

I have decided to close my account with AMP. -Actually I decided to do that over a week ago.
I received this confirmation email:

'The withdrawal request has been received and is in pending verification status. Once the risk department confirms available funds, you will receive an email confirming completion of this request.'

So a week passes and I havent heard anything... ok chat with live support.
them- Sorry that withdrawal has been declined as your balance request was incorrect.
me- yes but I'm shutting my account. and you didnt TELL me there was a problem. How else would I know?
them- sorry cant help you.
me- sigh.

So now I've been billed for all the services I use for another month.

Very poor service and communication from them.

The only thing constant in life is change
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  #337 (permalink)
Market Wizard
Boca Raton
 
Futures Experience: Advanced
Platform: Variety
Broker/Data: Optimus Futures, LLC
Favorite Futures: Futures
 
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Posts: 1,907 since Sep 2010
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pjimmy View Post
I have decided to close my account with AMP. -Actually I decided to do that over a week ago.
I received this confirmation email:

'The withdrawal request has been received and is in pending verification status. Once the risk department confirms available funds, you will receive an email confirming completion of this request.'

So a week passes and I havent heard anything... ok chat with live support.
them- Sorry that withdrawal has been declined as your balance request was incorrect.
me- yes but I'm shutting my account. and you didnt TELL me there was a problem. How else would I know?
them- sorry cant help you.
me- sigh.

So now I've been billed for all the services I use for another month.

Very poor service and communication from them.

We clear via AMP and typically the treasury always sends out cash on time and upon request.
I think that the response you had was due to someone who is not on the treasury side.
If you need assistance, we would be more than happy to assist you.

Thank you,
Matt Z
Optimus Futures

There is a substantial risk of loss in futures trading. Past performance is not indicative of future results.

PM with any questions about optimusfutures (800) 771-6748 (561) 367 8686. THERE IS A SUBSTANTIAL RISK OF LOSS IN FUTURES TRADING.

Last edited by mattz; August 5th, 2016 at 11:51 PM.
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  #338 (permalink)
Membership Temporarily Revoked
Boston, MA
 
Futures Experience: Intermediate
Platform: NT7
Favorite Futures: CL, RB, LE
 
Posts: 264 since Apr 2014
Thanks: 102 given, 173 received

pjimmy, off-topic, but wanted to give you a shout-out for your "Simon's Cat" avatar pic. "Mrowww! (Feed me)!" Those cartoons made me laff much. Good stuff.

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  #339 (permalink)
Elite Member
desert CA
 
Futures Experience: Intermediate
Platform: NT7, TOS
Broker/Data: AMP/wCQG, TDA
Favorite Futures: CL,YM
 
Posts: 2,022 since Jul 2011
Thanks: 2,208 given, 1,539 received

AMP announced lower commissions!

"
To accommodate all of our customers trading styles, we have updated our pricing to go as low as $0.15 per side + fees!

NO Gimmicks
NO Fine Print
NO Limited Time Offers

Just Cheapest Pricing!

AMP's Exact All-In Pricing for all 60+ Trading Platforms >

For Existing AMP Customers > Nothing needed from you. Your AMP account has been automatically updated.

Please tell all your Trading Friends!!

"

https://portal.ampclearing.com/account/commissionquote.aspx

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  #340 (permalink)
Elite Member
London
 
Futures Experience: Intermediate
Platform: Sierra Charts
Broker/Data: CQG
Favorite Futures: ES, CL
 
Posts: 567 since May 2016
Thanks: 1,056 given, 438 received

AMP - Lost Profits


Hi

I have recently signed up with AMP but am concerned by this traders experience with them (this occurred this year). So they basically lost his days profit and suggested he must have traded SIM. I understand he did eventually get his money back but it took days. Its quite scary that this can happen.

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Has this happened to anyone else?

Does anyone from AMP post on here? Perhaps they can allay my fears.

Thanks.

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