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AMP Futures / AMP Global Review
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AMP Futures / AMP Global Review

  #241 (permalink)
Elite Member
Frankfurt
 
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i think it depends on which account you have. flat rate or volume tired.
if you have volume tired you have the commission line on the statement. flat rate needs account value over 10k.

Btw, no problems with Amp.

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  #242 (permalink)
Elite Member
Naperville IL
 
Futures Experience: Intermediate
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Only View Post
i think it depends on which account you have. flat rate or volume tired.
if you have volume tired you have the commission line on the statement. flat rate needs account value over 10k.

Btw, no problems with Amp.


By the way, AMP has problems with customers.

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  #243 (permalink)
 Vendor: www.traderwerks.com 
Taipei Taiwan
 
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MoreYummy View Post
You dont have the current statement to show that fee?

I no longer trade with them, I switched to DDT. It does not make sense to stay with a broker that has really bad customer service and higher rates.

I emailed and called them about this ( and other issues I had ) and I usually did not get a reply or I would get a "we will look into it and get back to you", which they never did.

Math. A gateway drug to reality.
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  #244 (permalink)
Elite Member
Colorado Springs, CO USA
 
Futures Experience: Intermediate
Platform: NinjaTrader
Broker/Data: Amp Futures. CQG
Favorite Futures: Futures
 
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Problems with "Pending/Submit"

Has anyone been having problems with NT, or any platform, on AMP with "Pending/Submit" order status issues? I have been having problems of late and this morning it cost me 5 ES points! I place my order and immediately the order status shows "Pending/Submit" whereas it should immediately go to "Working". I have to dis-connect/re-connect to cancel the order. Anyone having these problems?

Persistence! Nothing in the world can take the place of persistence.
Talent will not ... nothing is more common than unsuccessful men with talent.
Genius will not ... Unrewarded genius is almost a proverb.
Education will not ... The world is full of educated derelicts.
Persistence and determination alone are omnipotent!
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  #245 (permalink)
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Joseph Connors View Post
Has anyone been having problems with NT, or any platform, on AMP with "Pending/Submit" order status issues? I have been having problems of late and this morning it cost me 5 ES points! I place my order and immediately the order status shows "Pending/Submit" whereas it should immediately go to "Working". I have to dis-connect/re-connect to cancel the order. Anyone having these problems?

I've been using Ninjatrader (and AMP) for 6 months and it happened something similar to me 2 months ago. My order was filled but it wouldn't let me get out! I also had to exit the program and disconnect and reconnect a few times until it worked. Thank God it as a winner. It hasn't happened again since that time.

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  #246 (permalink)
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Denver, CO
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NinjaTrader Brokerage
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Joseph Connors View Post
Has anyone been having problems with NT, or any platform, on AMP with "Pending/Submit" order status issues? I have been having problems of late and this morning it cost me 5 ES points! I place my order and immediately the order status shows "Pending/Submit" whereas it should immediately go to "Working". I have to dis-connect/re-connect to cancel the order. Anyone having these problems?

If this happens, you should immediately call AMP to ensure you know the state of your orders/positions. Then follow up with NinjaTrader support to have us look into this.

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  #247 (permalink)
~R!$K~
Volcano, HI
 
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Joseph Connors View Post
Has anyone been having problems with NT, or any platform, on AMP with "Pending/Submit" order status issues? I have been having problems of late and this morning it cost me 5 ES points! I place my order and immediately the order status shows "Pending/Submit" whereas it should immediately go to "Working". I have to dis-connect/re-connect to cancel the order. Anyone having these problems?

I had some issues this morning when placing an order "AMP This account is only allowed to liquidate open positions affected order..." Contacted AMP support and they fixed me right up.

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  #248 (permalink)
3rd times a charm!
San Francisco CA
 
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I had this same problem. Got AMP on the chat, they has me turn off oco... Never had the problem again since..

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  #249 (permalink)
Elite Member
Denver, CO
 
Futures Experience: Advanced
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Joseph Connors View Post
Has anyone been having problems with NT, or any platform, on AMP with "Pending/Submit" order status issues? I have been having problems of late and this morning it cost me 5 ES points! I place my order and immediately the order status shows "Pending/Submit" whereas it should immediately go to "Working". I have to dis-connect/re-connect to cancel the order. Anyone having these problems?

Make sure you are also on the latest NinjaTrader version, there was a "PendingSubmit" issue resolved in release 23 on June 9th of this year.

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  #250 (permalink)
3rd times a charm!
San Francisco CA
 
Futures Experience: Intermediate
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Posts: 139 since Jun 2014
Thanks: 90 given, 171 received


Fyi, my first version of NJ 7 was revision 23, and after the first "pending/submit" bug I ran into, I went and upgraded to revision 25, still happened until OCO was turned off.

Upon some initial research, it seems to be related to the ID numbers given to the orders and CQG getting an order to modify/cancel an order for an ID that doesnt exist (I don't know more then that, logs are vague)

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