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AMP Futures / AMP Global Review
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AMP Futures / AMP Global Review

  #141 (permalink)
Elite Member
Nashville, Tennessee
 
Futures Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker/Data: AMP / CQG
Favorite Futures: NQ, YM and ES
 
tderrick's Avatar
 
Posts: 1,589 since Sep 2010
Thanks: 4,260 given, 2,527 received


supermht View Post
yes, that is your own experience, not all client's, I heard a lot bad reviews about their customer service too, and of course, I am one of them.


sigh...

The Trading Desk is always manned.
My orders are always filled lightening quick.
The Data is solid.

If you want a baby sitter, smaller shops are your bag as was mentioned above.

These cats live in Chicago. There is a certain edge to the mindset that not all will dig.

The haters are getting under my skin


AJ
Nashville, Tennessee


"Life On The Edge of SR"
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  #142 (permalink)
Elite Member
Naperville IL
 
Futures Experience: Intermediate
Platform: ninjatrader
Broker/Data: NT broker
Favorite Futures: NQ ES 6E GC CL
 
Posts: 954 since Feb 2010
Thanks: 1,184 given, 647 received


tderrick View Post
sigh...

The Trading Desk is always manned.
My orders are always filled lightening quick.
The Data is solid.

If you want a baby sitter, smaller shops are your bag as was mentioned above.

These cats live in Chicago. There is a certain edge to the mindset that not all will dig.

The haters are getting under my skin

it is not about hater or bash, just a bad experience.. so far

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  #143 (permalink)
Elite Member
virginia
 
Futures Experience: Intermediate
Platform: ninja
Favorite Futures: ES
 
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Posts: 5,188 since Jun 2009
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Tasker_182 View Post
A lot of people bash Amp and have done so for quite some time and others, like myself, have been with them for a while and wondered about the things we read. I can only go by my own experience and report that i've never had a problem that wasn't quickly and correctly resolved. Yes they make mistakes, yes they can miscommunicate, but i suspect that happens to everyone at one point.

..

Well said but haters are going to hate any way.

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  #144 (permalink)
Site Administrator
Manta, Ecuador
 
Futures Experience: Advanced
Platform: My own custom solution
Favorite Futures: E-mini ES S&P 500
 
Big Mike's Avatar
 
Posts: 46,165 since Jun 2009
Thanks: 29,277 given, 82,778 received


tderrick View Post
A blanket statement like that from one encounter with one soldier is ludicrous at best
Good day sir.


tderrick View Post
Ridiculous...


tderrick View Post
sigh...

If you want a baby sitter, smaller shops are your bag as was mentioned above.

The haters are getting under my skin

@tderrick,

I really don't appreciate your replies. You have established you are a extremely happy customer with AMP. Others have established they have received poor service or are unhappy with AMP.

Everyone is free to share their experiences on futures.io (formerly BMT), good or bad, so long as they are based on actual experiences.

Stop badgering people just because they don't share your views and be open to the fact that some people may have experiences different than your own.

Mike

Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.

Need help?
1) Stop changing things. No new indicators, charts, or methods. Be consistent with what is in front of you first.
2) Start a journal and post to it daily with the trades you made to show your strengths and weaknesses.
3) Set goals for yourself to reach daily. Make them about how you trade, not how much money you make.
4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance.
5) Where to start as a trader? Watch this webinar and read this thread for hundreds of questions and answers.
6)
Help using the forum? Watch this video to learn general tips on using the site.

If you want
to support our community, become an Elite Member.

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  #145 (permalink)
Elite Member
Nashville, Tennessee
 
Futures Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker/Data: AMP / CQG
Favorite Futures: NQ, YM and ES
 
tderrick's Avatar
 
Posts: 1,589 since Sep 2010
Thanks: 4,260 given, 2,527 received


Anagami View Post
The problem wasn't the accent. The problem was transparency. He wasn't answering any questions I asked him clearly. Everything he said was tentative OR he was answering questions that I WASN'T asking him.

I will give you one example. I asked him about calculating day trading margins if you have an account in another currency. He said the margins are posted. I pointed out to him that those are in US dollars and asked him what the margins are OR how they calculate them for accounts in other currencies. He kept dodging the question and said that they have 'their own calculations'. When I asked him what they were, he had no answer for me. Finally, he admitted he had no clue about that.

And that wasn't the only question that went that way.

Crap service and no transparency.


I'm not sure this is what you were after, but there is a wealth of information at AMP on tap for any willing
to spend the time searching or ask the right people.

________________________


Explanation of the AMP currency conversion process and requirements:

What is the reason for currency conversions?

AMP has 10 different currencies available for funding a trading account: USD, EUR, GBP, CHF, CAD, AUD, HKD, JPY, NZD, SGD. This allows our customers from around the world deposit in their preferred currency. When a customer deposits in any of these currencies, the account’s “Base Currency” will be the funded currency type.

Trading P&L is always calculated in the currency of the exchange. For example all US exchange traded contracts P&L settles in USD. If a customer funds the trading account in USD and trades only US markets there'll be no currency conversions required, because the account base currency is USD and all the trading P&L is also USD.

If a customer funds the trading account with USD and trades European markets, the account base currency will be USD and the trading P&L will be in EUR. Because the trading P&L is different than the account base currency, on the trade statements - there will be 3 balances displayed on the bottom:

1) USD account balance (base deposit)

2) EUR trading P&L

3) Final USD account balance using an estimated EUR to USD conversion rate

An opposite example:

If a customer funds the trading account with EUR and trades US markets, the account base currency will be EUR and the trading P&L will be and USD. Because the trading P&L is different than the account base currency, on the statements - there will again be 3 ounces displayed on the bottom:

1) EUR account balance (base deposit)

2) USD trading P&L

3) Final USD account balance using an estimated USD to EUR conversion rate

These examples will hold true for all 10 available deposit currencies.

When does AMP process currency conversions?

1) Once a month, AMP covers all currency debit balances in our customer accounts, usually during the 3rd full week of the month. For example, if your base account balance in USD is 40,000.00 and your P/L balance in EUR is -10,000.00, AMP will convert an equivalent amount of USD to cover the negative EUR trading P/L. AMP does the conversions at prevailing bank rates for the time of the transaction. You will see these entries detailed on the daily statement as “FX Debit Balance Conversion.” If all currency balances are positive, (base account & trading p/l) there is no currency conversion required.

2) When a customer is withdrawing the account balance. If there is any trading P&L, in a different currency than the base account currency, it will need to be converted before the funds are released. For example, customer is withdrawing account balance. The account base currency is USD, but there were EUREX trades – p/l either positive or negative in EUR, the EUR P&L will need to be converted to USD in order to withdraw the full USD balance.

AMP has customers from over 100 countries around the world, the ability for us to accept multiple currencies for deposit we have found to be very useful for our customers. As always, our customers are the boss of their accounts and full control of all process. At any time our customers can request a currency conversion to any of the 10 available currencies of their choice. We are fully set up to manage multiple currencies per account - and will process any request to set up our customers account currency preferences.

If you have any questions, please do not hesitate to e-mail funds@ampclearing.com

Happy Trading!


AJ
Nashville, Tennessee


"Life On The Edge of SR"
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  #146 (permalink)
Banned: Previous banned dupe
Pergatory
 
Futures Experience: Beginner
Platform: Smoke signals
Broker/Data: Two cans on a string
Favorite Futures: Drums
 
patidar's Avatar
 
Posts: 117 since Jan 2014
Thanks: 151 given, 99 received


tderrick View Post
sigh...

The Trading Desk is always manned.
My orders are always filled lightening quick.
The Data is solid.

If you want a baby sitter, smaller shops are your bag as was mentioned above.

These cats live in Chicago. There is a certain edge to the mindset that not all will dig.

The haters are getting under my skin

+10,their margins and commsions are top end, for a discount/retail shop for the small guy where are
you going to get it??

Name one that can give you that for putting down $500 for a futures account. They let me trade with $1000 per Cl car,others are double if not triple.

Name me one. People come into this market and expect the World and everything handed to them on a silver platter.

What have you put down to deserve top service????!!

GS,JPM will not even talk to you unless you got some serious cash to put down to play Futures at their level. We all know the level they and others play at.

I am speculating here,most of us cant even pick up a phone to talk to them based on our liquid assets much less whine or bitch about service.

As Cory says hate will just fuel more hate.

If its unjustified,you will get a tongue lashing. 2 cents.


You that AMP disserved are welcome to your viewpoints, I being a happy customer will support them.
IF they or for that matter any other broker has sub performed in their duties will get their just dues.. I personally have no qualms about it.
Its fair.


There are atleast two sides to a issue and it needs to be BALANCED.


BTW this site is based in the USA,and we will observe the Democratic tradtion,it has served us well.

If I find something bad about AMP,I will report it.


Last edited by patidar; January 30th, 2014 at 01:52 PM.
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  #147 (permalink)
Elite Member
Nashville, Tennessee
 
Futures Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker/Data: AMP / CQG
Favorite Futures: NQ, YM and ES
 
tderrick's Avatar
 
Posts: 1,589 since Sep 2010
Thanks: 4,260 given, 2,527 received


Big Mike View Post
@tderrick,

I really don't appreciate your replies. You have established you are a extremely happy customer with AMP. Others have established they have received poor service or are unhappy with AMP.

Everyone is free to share their experiences on futures.io (formerly BMT), good or bad, so long as they are based on actual experiences.

Stop badgering people just because they don't share your views and be open to the fact that some people may have experiences different than your own.

Mike


I just don't get it, Mike... I have never run across a rude or inept person in all the years I have been there.
It just pisses me off sometimes.

I will try to restrain myself in the future.


AJ
Nashville, Tennessee


"Life On The Edge of SR"
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  #148 (permalink)
Site Administrator
Manta, Ecuador
 
Futures Experience: Advanced
Platform: My own custom solution
Favorite Futures: E-mini ES S&P 500
 
Big Mike's Avatar
 
Posts: 46,165 since Jun 2009
Thanks: 29,277 given, 82,778 received


tderrick View Post
I just don' get it, Mike... I have never run across a rude or inept person in all the years I have been there.
It just pisses me off sometimes.

I will try to restrain myself in the future.

Uhm... what?

You should think back to the messages you sent me about AMP and what they were doing to you after you posted that you had CQG connection problems. I just re-read those messages just to remind myself that it was the same user (you).

It was quite clear by your messages that you had an extremely serious issue with Amp and the way they were treating you after you made your post on futures.io (formerly BMT).

I am glad you've had a complete 180 change of heart and you now love them and all that, but please appreciate that others may be experiencing today what you yourself experienced in the past. And hopefully they are not afraid of the repercussions of posting as you were.

Mike

Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.

Need help?
1) Stop changing things. No new indicators, charts, or methods. Be consistent with what is in front of you first.
2) Start a journal and post to it daily with the trades you made to show your strengths and weaknesses.
3) Set goals for yourself to reach daily. Make them about how you trade, not how much money you make.
4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance.
5) Where to start as a trader? Watch this webinar and read this thread for hundreds of questions and answers.
6)
Help using the forum? Watch this video to learn general tips on using the site.

If you want
to support our community, become an Elite Member.

Reply With Quote
The following 4 users say Thank You to Big Mike for this post:
 
  #149 (permalink)
Elite Member
Bay Area California
 
Futures Experience: None
Platform: TT T4
Favorite Futures: Futures
 
Posts: 714 since Nov 2011
Thanks: 632 given, 736 received


patidar View Post
+10,their margins and commsions are top end, for a discount/retail shop for the small guy where are
you going to get it??

Name one that can give you that for putting down $500 for a futures account. They let me trade with $1000 per Cl car,others are double if not triple.

The entire purpose of that is to keep you trading, keep you at the desk. Any one who offers $500 margins really understands the game, but anyone who uses it likely doesn't.

"If I agreed with you, we'd both be wrong."
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  #150 (permalink)
Elite Member
Nashville, Tennessee
 
Futures Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker/Data: AMP / CQG
Favorite Futures: NQ, YM and ES
 
tderrick's Avatar
 
Posts: 1,589 since Sep 2010
Thanks: 4,260 given, 2,527 received



Big Mike View Post
Uhm... what?

You should think back to the messages you sent me about AMP and what they were doing to you after you posted that you had CQG connection problems. I just re-read those messages just to remind myself that it was the same user (you).

It was quite clear by your messages that you had an extremely serious issue with Amp and the way they were treating you after you made your post on futures.io (formerly BMT).

I am glad you've had a complete 180 change of heart and you now love them and all that, but please appreciate that others may be experiencing today what you yourself experienced in the past. And hopefully they are not afraid of the repercussions of posting as you were.

Mike

Yes, I know...... Dan was upset with me for raising hell about getting drops on CQG at the farm. I was trading
through an iPhone. We went through it all and I finally admitted that I shouldn't be accusing anyone of bad
data feeds when I'm trading through 3G. I posted all that stuff on one of those threads.

The key is ,we talked our way through it. He had my NT log and trace files gone through to see what was
going on. I'm fairly solid with computers, but I'm certainly no IT guy. He showed me the error of my ways
and I was man enough to admit I was an idiot for even trying such a fool harder venture.

CQG has been rock solid ever since I upped my game and got an office.

I'm sorry I pissed you off.


AJ
Nashville, Tennessee


"Life On The Edge of SR"
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