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TT's Avg Entry Price issue
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TT's Avg Entry Price issue

  #11 (permalink)
Elite Member
Phoenix AZ USA
 
Futures Experience: Advanced
Platform: SierraChart
Broker/Data: TradePro/TransAct
Favorite Futures: NQ YM ES
 
Posts: 291 since Nov 2009
Thanks: 124 given, 330 received

I've been informed by Velocity that TT is not going to fix this because TT claims they have always sent out the Actual like this.

This is not true.


Sierra Chart support was correct: TT just doesn't get it.

Truly pathetic. Everyone knows the average entry price begins when flat and ends when flat. It does not begin/end at certain times of day.

This is affecting the accuracy of the Customer Portal as well. Yesterday the Current Positions showed a P/L based on a price that only occurred after I was flat. It seems that Velocity would be all over TT because now it makes them look bad. The Current Positions panel on the Customer Portal website was one of the things that set Velocity apart from other brokers. Now the Current Positions is only useful for verifying P/L after I'm flat, and it's unsettling until then. Not good.



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  #12 (permalink)
Site Administrator
Manta, Ecuador
 
Futures Experience: Advanced
Platform: My own custom solution
Favorite Futures: E-mini ES S&P 500
 
Big Mike's Avatar
 
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That is discouraging. Can I ask who at Velocity told you this? Maybe they aren't fully understanding the problem. I've contacted @Dale Box to see if he can shed some light on this, because I'm with you - I think it is wrong right now.

But it is still within Sierra's purview it would seem to fix this on their own. It would be like they identify a bug with the TT feed, and then they have to do some internal stuff to work around it in order to make their platform perform as expected. This is obviously not desirable, but it would seem very possible.

With regards to the Velocity portal, it's not life or death, but just a shame.

Mike

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  #13 (permalink)
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Big Mike View Post
That is discouraging. Can I ask who at Velocity told you this? Maybe they aren't fully understanding the problem. I've contacted @Dale Box to see if he can shed some light on this, because I'm with you - I think it is wrong right now.

But it is still within Sierra's purview it would seem to fix this on their own. It would be like they identify a bug with the TT feed, and then they have to do some internal stuff to work around it in order to make their platform perform as expected. This is obviously not desirable, but it would seem very possible.

With regards to the Velocity portal, it's not life or death, but just a shame.

Mike

I have been dialoging with Jonas Arvidsson on the Help Desk. He said Dale Box was in the meeting with TT about this. Maybe Dale can give an expanded report of what happened at the meeting.

Sierra's fix is to tell users to go to Global Settings > Trade Settings and check Use Internal Positions for Charts... However, I have that checked and today I noticed that the Actual was still way off. I'm going to confirm this before I post it on the Sierra forum.

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  #14 (permalink)
 Vendor: www.velocityfutures.com 
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tomgilb View Post
I have been dialoging with Jonas Arvidsson on the Help Desk. He said Dale Box was in the meeting with TT about this. Maybe Dale can give an expanded report of what happened at the meeting.

Sierra's fix is to tell users to go to Global Settings > Trade Settings and check Use Internal Positions for Charts... However, I have that checked and today I noticed that the Actual was still way off. I'm going to confirm this before I post it on the Sierra forum.

Guys,

If there is a problem with the portal we can most definitely correct it.

In regards to the meeting...TT said they have made no changes, SC said to do exactly as they've told you - ''use internal positions for charts''.

Please contact me directly the next time you believe something to be incorrect.

Best regards,

Dale

If you have any questions about our services at Velocity Futures please send me a private message.
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  #15 (permalink)
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Dale Box View Post
Guys,

If there is a problem with the portal we can most definitely correct it.

In regards to the meeting...TT said they have made no changes, SC said to do exactly as they've told you - ''use internal positions for charts''.

Please contact me directly the next time you believe something to be incorrect.

Best regards,

Dale

Hi Dale,

On Friday 2 Sept, the portal showed that I was ~$4700 in the red while in a trade. The entry price in Sierra's Actual field of the Trade Window was also way off and the Actual P/L matched the portal. This was numerically impossible because the correct entry price and the subsequent price action never reached those levels for the duration of the trade. I and others have seen these same anomalies since then. Sierra Support sees the same anomaly, and reports that TT doesn't understand they have a problem. Despite what TT said in the meeting, something has/was changed.

-Tom

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  #16 (permalink)
Elite Member
Phoenix AZ USA
 
Futures Experience: Advanced
Platform: SierraChart
Broker/Data: TradePro/TransAct
Favorite Futures: NQ YM ES
 
Posts: 291 since Nov 2009
Thanks: 124 given, 330 received


Big Mike View Post
Thanks for posting. I noticed this too!

It has been driving me a bit insane, trying to figure out what is going on.

On a side note, do you concur that Velocity's portal is reporting PnL based on FIFO and not based on the 'actual' orders being executed via the SC DOM? For example, if my first lot is long at 1.4000 and then I take my fifth lot off for what should be +8 ticks at 1.4001, the portal shows a PnL of +0.0001 instead of +0.0008. Of course it all evens out in the end when you get flat, just a minor annoyance. I say minor, but it actually screws up the Velocity reporting tools on the portal for things like Win %.

Mike

Mike, et al, here's an update:

I have begun to use scaling in/scaling out and I notice that Sierra' reporting of P/L in the Internal field, and TT's direct P/L shown in the Actual field, are both useless figures with this style of trading.

Firstly, the Internal P/L only shows the Open P/L, not the P/L since flat, so if you're cycling inventory, you have no idea where you are with P/L.

Secondly, the Actual P/L is completely bogus. It only shows the open P/L, not the P/L since flat, but since it is based on your average daily price, not your average open price, it's doubly wrong .

I haven't determined what Velocity's portal is showing, because of the 1 min delay, but I think it's the same as Sierra's Actual P/L.

What I want is the day's cumulative P/L, whether in a trade or not. So here's a spreadsheet study solution for Sierra Chart:

Add the Spreadsheet System for Trading study to your chart.
-Give it a name in the Spreadsheet Name field
-Set Send Orders To Trade Service to Yes (this must be Yes to output the Open P/L and Closed P/L when Live)
On the spreadsheet, put this in cell O3:
=$J$10+$J$11
Add the Text (Large) Display For Study study, and set the Study and Subgraph to Display to the spreadsheet's SG5.
I have mine displayed in the Locked Fill space.

The Spreadsheet System for Trading study is the only study that outputs the Open P/L, so to ensure that you don't accidentally send an order with it, do this:
-Do Not put any formulas in columns K, L, M, N.
-Click on Trade >> and uncheck Auto Trading Enabled, and check Disable Auto Trading on Startup.

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