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Anybody having problems w/ AMP/CQG loss off connection
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Created: by Rayzor Attachments:4

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Anybody having problems w/ AMP/CQG loss off connection

  #51 (permalink)
Des Moines, Iowa
 
Trading Experience: None
Platform: Ninja, TOS
Broker/Data: AMP/CQG, TOS
Favorite Futures: CL, TF, GC
 
madLyfe's Avatar
 
Posts: 1,644 since Feb 2011
Thanks: 9,220 given, 1,013 received


AMP Trading View Post
Here is the full list of available contracts using NT-CQG (larger list than available on CQGtrader)

EMINI S&P 500 - EMINI SP 500
EMINI MDCP - EMINI MIDCAP
EMINI NSDQ - EMINI NASAQ
ICEUS SM RUS2K - MINI RUSSELL 2000
ICEUS USD INDX - DOLLAR INDEX
EUREX EUR-BOBL
EUREX DAX INDEX
EUREX E-STXX 50
CBOT CORN
CBOT SOYBEANS
CBOT WHEAT
CBOT BEAN OIL
CBOT MINI DOW
CBOT T-BONDS
CBOT 10Y T-NOTE
CMX GOLD
CMX SILVER
NYL MINI GOLD - MINI GOLD
NYL MINI SLVR - MINI SILVER
NY LT CRUDE
NY NATURAL GAS
NYM EMINI CRUDE
IMM AUS $ - AUSTRALIAN DOLLAR
IMM B-POUND - BRITISH POUND
IMM CDN DOLLAR - CANADIAN DOLLAR
IMM EURO FX - EURO
IMM SWISS FRC - SWISS FRANC
IMM J-YEN - JAPANESE YEN
IMM EMINI EUR - EMINI EURO
IMM EMINI B-POUND - EMINI EURO
IMM EMINI J-YEN - EMINI EURO
o M6A: E-Micro AUD/USD
o M6B: E-Micro GBP/USD
o M6C: E-Micro USD/CAD
o M6E: E-Micro EUR/USD
o M6J: E-Micro USD/JPY
o M6S: E-Micro USD/CHF

tyty, i forgot to roll the contract this last week.

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  #52 (permalink)
Coloado
 
Trading Experience: Beginner
Platform: Ninja Trader
Broker/Data: AMP, OEC, CQG
Favorite Futures: NQ
 
Posts: 129 since Sep 2010
Thanks: 163 given, 126 received

UPDATE

Still getting the AMP/CQG broom, not as bad now, only every hour now. They are aware and working on it. Ah heck, it's a nasty morning in the CL anyway.

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  #53 (permalink)
Volcano, HI
 
Trading Experience: None
Platform: Ninja
Broker/Data: AMP/CQG
Favorite Futures: Futura2000
 
dakine's Avatar
 
Posts: 197 since Dec 2009
Thanks: 389 given, 147 received


same for me here disconnect every 60m...

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  #54 (permalink)
Coloado
 
Trading Experience: Beginner
Platform: Ninja Trader
Broker/Data: AMP, OEC, CQG
Favorite Futures: NQ
 
Posts: 129 since Sep 2010
Thanks: 163 given, 126 received


dakine View Post
same for me here disconnect every 60m...

Call & cry, the more we cry the quicker it gets done.....well, at least that's the theory anyway. They will get it fixed.

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  #55 (permalink)
Chicago
 
Trading Experience: Master
Platform: NinjaTrader
Broker/Data: AMP/CQG & Zenfire
Favorite Futures: ES
 
Posts: 40 since Feb 2011
Thanks: 2 given, 17 received


Rayzor View Post
Call & cry, the more we cry the quicker it gets done.....well, at least that's the theory anyway. They will get it fixed.

CQG is asking for - *full* content of the NT trace folder + some timestamps when this happened?

Can you please email me this NT folder?

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  #56 (permalink)
Naperville IL
 
Trading Experience: Intermediate
Platform: ninjatrader
Broker/Data: NT broker
Favorite Futures: NQ ES 6E GC CL
 
Posts: 958 since Feb 2010
Thanks: 1,189 given, 655 received

don't use AMP

I had very bad experience with AMP customers service. I gave up their service and switch to other brokers.
I still remember that guy's name is Thien,

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  #57 (permalink)
Coloado
 
Trading Experience: Beginner
Platform: Ninja Trader
Broker/Data: AMP, OEC, CQG
Favorite Futures: NQ
 
Posts: 129 since Sep 2010
Thanks: 163 given, 126 received


AMP Trading View Post
CQG is asking for - *full* content of the NT trace folder + some timestamps when this happened?

Can you please email me this NT folder?

Where do you want me to msend it? And, do you want NT Trace, CQG, or both?\

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  #58 (permalink)
Coloado
 
Trading Experience: Beginner
Platform: Ninja Trader
Broker/Data: AMP, OEC, CQG
Favorite Futures: NQ
 
Posts: 129 since Sep 2010
Thanks: 163 given, 126 received


supermht View Post
I had very bad experience with AMP customers service. I gave up their service and switch to other brokers.
I still remember that guy's name is Thien,

What does this have to do with my problem? Frankly I am sorry to hear you had a bad experience, my experience has been great. This is just a little glitch that needs to be worked out; I am not going to go through the hassle of switching brokers just because of this issue. For that matter, I didn't write this post to get evryone down on AMP, I just wanted to see if anyone was having the same issues and to try to get it resolved. Steve Fisher has done nothing but try to get this resolved since it started.

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  #59 (permalink)
Naperville IL
 
Trading Experience: Intermediate
Platform: ninjatrader
Broker/Data: NT broker
Favorite Futures: NQ ES 6E GC CL
 
Posts: 958 since Feb 2010
Thanks: 1,189 given, 655 received

good

great you are ok with them, but please don't misunderstand me, I am just telling my bad experience of opening account with AMP, nothing else. please keep working with them.

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  #60 (permalink)
Chicago
 
Trading Experience: Master
Platform: NinjaTrader
Broker/Data: AMP/CQG & Zenfire
Favorite Futures: ES
 
Posts: 40 since Feb 2011
Thanks: 2 given, 17 received


If any one has any customer service issues, please contact me directly so I can resolve and you can take advantage of all the AMP services.

Dan Culp: 312 893 7700

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