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Recent Rithmic/Zenfire Platform Outages
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Recent Rithmic/Zenfire Platform Outages

  #41 (permalink)
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Treggs View Post
I've just been doing some Speedtest.net tests and my connection to my ISP is nice and fast but my connection to Chicago is only 0.78Mbps down and 0.47Mbps up with a 280ms ping at the moment. It does vary a bit and is usually faster. I assume the zenfire servers are in Chicago? Seems the internet is my bottleneck... sigh.

Any suggestions on if/how this can be improved. I know I can't improve the ping much as that's how long it takes light to travel to Chicago and back but the speed is probably not enough for the charts I am running.

A way to improve that is get a VPS or dedicated server located in Chicago. Distance is most likely the problem and can't be overcome. 280ms sounds like you are overseas. In US I was able to get 45ms without a server in Chicago. I have a dedicated in Chicago and get sub 1ms. That being said will not help you unless your system is autotrade. Will face same problem if trying to manually place orders on a remote server. But in an autotrade environment a server in Chicago is lightning fast.

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Last edited by liquidcci; April 19th, 2012 at 11:51 PM.
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  #42 (permalink)
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liquidcci View Post
Only way can improve that is get a VPN or dedicated server located in Chicago. Distance is most likely the problem and can't be overcome. 280ms sounds like you are overseas. In US I was able to get 45ms without a server in Chicago. I have a dedicated in Chicago and get sub 1ms. That being said will not help you unless your system is autotrade. Will face same problem if trying to place orders on a remote server. But in an autotrade environment a server in Chicago is lightning fast.

Yep, I'm in Australia. My connection has been flawless for 12 months and then this week it's been breaking multiple times a day. Very frustrating. I can live with the ping, I just don't trade super short time frames.

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  #43 (permalink)
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Since my post about six weeks ago I have had no real problem with ZF. On one day I got two disconnections close together lasting about 4 seconds each.

I put the improvement down to closing market analyzer and only charting 6 instruments.

I am in NZ with 220ms latency and have had no ZF issues Mon to Wed this week (NZ/Aust time)

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  #44 (permalink)
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liquidcci View Post
A way to improve that is get a VPS or dedicated server located in Chicago. Distance is most likely the problem and can't be overcome. 280ms sounds like you are overseas. In US I was able to get 45ms without a server in Chicago. I have a dedicated in Chicago and get sub 1ms. That being said will not help you unless your system is autotrade. Will face same problem if trying to manually place orders on a remote server. But in an autotrade environment a server in Chicago is lightning fast.

It will help a bit with manual orders, as the amount of data transferred is smaller (keyboard/mouse events, sounds) using a VPS or a dedicated server, than having all the market data coming from Chicago (that's heavier than simple events), being managed by the local software, and then sending the "buy market" signal.

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  #45 (permalink)
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Treggs View Post
Yep, I'm in Australia. My connection has been flawless for 12 months and then this week it's been breaking multiple times a day. Very frustrating. I can live with the ping, I just don't trade super short time frames.

Was it during a higher-volatility day?
Perhaps that is the reason as the markets were relatively non-volatile till last Thursday (day before option expiry).
Let me know what you think.
Thanks

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  #46 (permalink)
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Lost connections 8 May 2012

Anyone else lose their ZF or Rithmic connection around 6.10am USA ET?

I had several, each for a few seconds.

This is the first time this has happened with this frequency in about 6 weeks.

See picture of my NT log.

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  #47 (permalink)
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steve2222 View Post
Anyone else lose their ZF or Rithmic connection around 6.10am USA ET?

I had several, each for a few seconds.

This is the first time this has happened with this frequency in about 6 weeks.

See picture of my NT log.

Attachment 72880

I have checked Rithmic and it was not disconnected during that time.
This could be due to your ISP, either a disconnect or inability to keep up with burst of data during that time.

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  #48 (permalink)
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steve2222 View Post
Anyone else lose their ZF or Rithmic connection around 6.10am USA ET?

I had several, each for a few seconds.

This is the first time this has happened with this frequency in about 6 weeks.

See picture of my NT log.

Attachment 72880

I was connected at that time. No disconnects here.

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  #49 (permalink)
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steve2222 View Post
Anyone else lose their ZF or Rithmic connection around 6.10am USA ET?

I had several, each for a few seconds.

This is the first time this has happened with this frequency in about 6 weeks.

See picture of my NT log.

Attachment 72880

No disconnect on rithmic on my server during that time. Just fyi when zenfire disconnects does not mean rithmic will as well. Many assume they are exactly the same but they are not. I rarely get a rithmic disconnect. When I had zenfire I had weekly disconnects.

"The day I became a winning trader was the day it became boring. Daily losses no longer bother me and daily wins no longer excited me. Took years of pain and busting a few accounts before finally got my mind right. I survived the darkness within and now just chillax and let my black box do the work."
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  #50 (permalink)
Just a boy
Auckland, New Zealand
 
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mattz View Post
I have checked Rithmic and it was not disconnected during that time.
This could be due to your ISP, either a disconnect or inability to keep up with burst of data during that time.

Thanks @mattz

I will check my charts, but I am assuming a data burst is probably unlikely at 6.10am.

More likely an issue between my ISP (in NZ) and the USA - especially given that no-one else who replied had any issues.

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