Rithmic Pro logs out every 5 mins - anyone else experience this - futures io
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Rithmic Pro logs out every 5 mins - anyone else experience this


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Rithmic Pro logs out every 5 mins - anyone else experience this

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  #1 (permalink)
Vancouver, BC, Canada
 
Experience: Intermediate
Platform: Jigsaw Daytradr
Trading: CL & NG
 
Posts: 17 since Apr 2020
Thanks: 9 given, 16 received

I've only been using R Trader Pro about 3 months, but 2 days ago it started doing what the title says - I have it open roughly 5 mins and it just logs out and sends me back to the log in screen. I tried uninstall, download, reinstall, made sure it was up to date.

Curious if anyone else is either experiencing it now, or in the past and has any recommendations.

Just as a side note - I don't actively trade using it, not looking for other recommendations for software. I use Jigsaw on top of it for trading. I tried though not launching Jigsaw at all in case that was related, and RTrader Pro logs me out regardless.

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  #2 (permalink)
detroit,mi
 
Experience: Beginner
Platform: NT
Trading: NQ
 
sudhirc's Avatar
 
Posts: 402 since Sep 2011
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it is fine on my end...no issues

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  #3 (permalink)
Europe
 
Experience: Advanced
Platform: TradeNavigator, BookMap
Trading: ES, CL, 6E, 6B
 
Posts: 363 since Jan 2017
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With all the new CME-rules you only have 1 connection at the same time. So you cannot connect R-Trader Pro and Jigsaw at the same time or you pay the monthly data-fees twice.

So if you only have 1 connection, you could connect R-Trader Pro and Jigsaw with the "new" plug-in mode

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  #4 (permalink)
detroit,mi
 
Experience: Beginner
Platform: NT
Trading: NQ
 
sudhirc's Avatar
 
Posts: 402 since Sep 2011
Thanks: 1,688 given, 440 received


tr8er View Post
With all the new CME-rules you only have 1 connection at the same time. So you cannot connect R-Trader Pro and Jigsaw at the same time or you pay the monthly data-fees twice.

So if you only have 1 connection, you could connect R-Trader Pro and Jigsaw with the "new" plug-in mode


First i open R-trader Pro and then connect both my platforms to it and pay one connection fee. Dont know what will happen for more than two.

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July 2, 2020


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