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So, it appears that you need to log a ticket with support to have the nag window for the Customer program removed. I contacted them and I have not had the pop-up since.
Not impressed with the process, but if anyone is experiencing the same and wants to get rid of it, that's the current way to go about it.
May I ask your support for the new feature in CQG QTrader which is Position in Queue. The work on this has already started, the suggestion number is 1046669401.
If you read this, I would appreciate if you could email [email protected] quoting "Position in Queue suggestion no. 1046669401" in the subject line and briefly asking for this to be implemented in the nearest future. I believe this will be a huge improvement to the already solid CQG software.
There are many things that I like about Qtrader but I think I have come to the end of the road with it. They refuse to implement a flatten button on the CQG DOM and this is a deal breaker for me.
A true flatten/close button on a DOM does 2 things, liquidates the position and also closes all open orders on the dom. What happens in Qtrader for me is that once I close the position, in fast markets occasionally I get an open order filled before I can cancel them, it has happened enough times in fast-moving symbols like CL and NQ that I prefer not to lose any more money because the developer is too lazy to put something on there that every single other platform on earth has. It's up to them to not listen to customers, and it's up to customers to vote with their feet, so to speak.
Thanks. The more people insist on this, the more attention it will get and the quicker it will be implemented.
A question for you - do you use a dynamic or responsive price scale? For me, only the responsive one is acceptable because it is hard scalping using a dynamic one.
EDIT: the reply has been: "I am pleased to say that this functionality is currently being discussed within our Product Development groups.
It is always hard to give a date for when something new is going to appear, so I hesitate to make promises. But, I can confirm that our team is looking at this currently."
Well, if it's fast market this means that the actual order flow could be matched faster than the feed you are receiving on DOM. That's why occasionally you could not catch up flattening in time.
The x All LiqAll has always worked for me flawlessly; so I am not sure why this is not working for you. Be sure your account is being linked to the nearest hub available (Europe, US, etc).
