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Ninja Trader or Sierra Charts
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Ninja Trader or Sierra Charts

  #51 (permalink)
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Guss View Post
Can you use Mirus futures with Sierra charts? their website doesn't say that??
please confirm
Thanks

Magnificent combination. Never, ever, a single lag, or crash, or outage. I have never been happier with my trading.

Just choose ZenFire from the Sierra list of data providers, use the exact same login info as with whatever other platform you were using, presto. Flawless.

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  #52 (permalink)
Trading Apprentice
Toronto,Canada
 
Futures Experience: Advanced
Platform: ninjatrader
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GaryD View Post
Magnificent combination. Never, ever, a single lag, or crash, or outage. I have never been happier with my trading.

Just choose ZenFire from the Sierra list of data providers, use the exact same login info as with whatever other platform you were using, presto. Flawless.

Thank you Gary for your feedback.
DO you execute trades off Sierra's Dom as well?
I have been using NT for years now with IB Feed, which is filtered of course.
I am considering Mirus as a broker now, and I am using a DEmo account with Zen fire, and I had to close 5 workspaces in order to handle zenfire data.
so now I Am running a single workspace with 11 chart smallest 1 min to daily for various markets with zenfire unfiltered data, and it seems ok until Yesterday when NG report came out, everything froze on NT including the DOM, so I am seeking some feedback regarding NT freezing in fast market environments, is that common?
I also had some issues this week with historical data when refreshing my charts since the data comes from NT servers and not mirus, I had lots of gaps and they had some issues with their servers it seems.

so can I still use NT or Sierra with mirus, without having to change anything on my account at Mirus end? are Mirus aware of that setup as well?

Any feedback is appreciated
Regards
Guss

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  #53 (permalink)
Elite Member
Denver, CO
 
Futures Experience: Advanced
Platform: NinjaTrader
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Guss View Post
Thank you Gary for your feedback.
DO you execute trades off Sierra's Dom as well?
I have been using NT for years now with IB Feed, which is filtered of course.
I am considering Mirus as a broker now, and I am using a DEmo account with Zen fire, and I had to close 5 workspaces in order to handle zenfire data.
so now I Am running a single workspace with 11 chart smallest 1 min to daily for various markets with zenfire unfiltered data, and it seems ok until Yesterday when NG report came out, everything froze on NT including the DOM, so I am seeking some feedback regarding NT freezing in fast market environments, is that common?
I also had some issues this week with historical data when refreshing my charts since the data comes from NT servers and not mirus, I had lots of gaps and they had some issues with their servers it seems.

so can I still use NT or Sierra with mirus, without having to change anything on my account at Mirus end? are Mirus aware of that setup as well?

Any feedback is appreciated
Regards
Guss

Guss, performance most if not all of the time can be traced down to 3rd party indicators or strategies. We would be happy to analyze and help understand your installation. We have tens of thousands of NinjaTrader users on unfiltered feeds like Zen-Fire and CQG trading without incident daily. Send an email to our support team attention to RayD and I will ensure that it is routed to the appropriate individual.


Last edited by NinjaTrader; August 23rd, 2013 at 11:13 AM.
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  #54 (permalink)
Trading Apprentice
Toronto,Canada
 
Futures Experience: Advanced
Platform: ninjatrader
Broker/Data: Ninjatrader
Favorite Futures: futures (CL and ES),forex,Options
 
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NinjaTrader View Post
Guss, performance most if not all of the time can be traced down to 3rd party indicators or strategies. We would be happy to analyze and help understand your installation. We have thousands on thousands of NinjaTrader/ZF users trading without incident daily. Send an email to our support team attention to RayD and I will ensure that it is routed to the appropriate individual.

Thank you for you reply,
I have contacted NT support several times, they did all the tests needed through remote support, and they couldn't do anything else. I had to reduce my workspace from 5 to a single workspace, still the same issue. I have a high performance computer as well, just over a year old. I do use a 3rd party indicator, but that's about it, the rest are NT built in indicators.
I love the NT charts, and been using them for years with IB filtered Data, but what kept me away from switching to another broker or data vendor with unfiltered data was the freezing issues.
I finally decided to go with another broker, but after what happened this week with after NG report yesterday and the back fill historical data issue with NT servers, made me a bit hesitant, so I am considering Sierra due to these issues. Adding to that the Static Dom additional cost of $.20 RT per/contract is ridiculous IMO.plus the License and monthly cost to lease the full version as well.
I am a full time trader and I trade multiple contracts on various instruments, and these costs add up for sure.
One other issue I am concerned about is that OCO orders rest on my computers instead of NT or brokers servers(not sure if this is related to NT or Mirus just thought to mentioning it as well)
I was also waiting for NT release NT8, but I was told that stability issues will not be resolved with NT8.
Anyway, I don't mean to talk bad about NT, cause I love your charts, and it is very hard for me to switch to another charting software at this stage, but I am being very honest.
If There anything you can help me with regarding the above, I will be more than happy to hear from you.

Thanks again
Guss

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  #55 (permalink)
Elite Member
Denver, CO
 
Futures Experience: Advanced
Platform: NinjaTrader
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Guss View Post
Thank you for you reply,
I have contacted NT support several times, they did all the tests needed through remote support, and they couldn't do anything else. I had to reduce my workspace from 5 to a single workspace, still the same issue. I have a high performance computer as well, just over a year old. I do use a 3rd party indicator, but that's about it, the rest are NT built in indicators.
I love the NT charts, and been using them for years with IB filtered Data, but what kept me away from switching to another broker or data vendor with unfiltered data was the freezing issues.
I finally decided to go with another broker, but after what happened this week with after NG report yesterday and the back fill historical data issue with NT servers, made me a bit hesitant, so I am considering Sierra due to these issues. Adding to that the Static Dom additional cost of $.20 RT per/contract is ridiculous IMO.plus the License and monthly cost to lease the full version as well.
I am a full time trader and I trade multiple contracts on various instruments, and these costs add up for sure.
One other issue I am concerned about is that OCO orders rest on my computers instead of NT or brokers servers(not sure if this is related to NT or Mirus just thought to mentioning it as well)
I was also waiting for NT release NT8, but I was told that stability issues will not be resolved with NT8.
Anyway, I don't mean to talk bad about NT, cause I love your charts, and it is very hard for me to switch to another charting software at this stage, but I am being very honest.
If There anything you can help me with regarding the above, I will be more than happy to hear from you.

Thanks again
Guss

Can you tell me what your ticket ID# was? I would like to investigate this further.

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  #56 (permalink)
Trading Apprentice
Toronto,Canada
 
Futures Experience: Advanced
Platform: ninjatrader
Broker/Data: Ninjatrader
Favorite Futures: futures (CL and ES),forex,Options
 
Posts: 36 since Aug 2011
Thanks: 14 given, 12 received


NinjaTrader View Post
Can you tell me what your ticket ID# was? I would like to investigate this further.

I had several, these are the last two ticket numbers:.897388,862155
Keep in mind NT Tech support team are one of the best I ever had experience with. They are very efficient, professional, polite, and patient. They give their best to resolve the issue ASAP.I had dealt with different individuals within your tech support team , and they all have the same professional attitude.

Thank you

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  #57 (permalink)
Elite Member
Denver, CO
 
Futures Experience: Advanced
Platform: NinjaTrader
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Guss View Post
I had several, these are the last two ticket numbers:.897388,862155
Keep in mind NT Tech support team are one of the best I ever had experience with. They are very efficient, professional, polite, and patient. They give their best to resolve the issue ASAP.I had dealt with different individuals within your tech support team , and they all have the same professional attitude.

Thank you

Thanks for the kind words.

- The historical data issue was resolved immediately as a result of having fail over servers --> This is not a regular occurrence but any data provider has to deal with unexpected issues. We have a 5 servers across two data centers that ensure multiple levels of failover. Sorry that you got caught by this issue.
- In reviewing your ticket history, it appears that the reduction of seven live workspaces down to 1, a tweaking of some chart lookback settings helped in performance. The peformance issue was then isolated down to a single indicator (I could not tell if this was 3rd party but I presume this is the case since we generally don't have issues with our system indicators)

If you wish, I can have my team further look if there is anything that can be done to better optimize this particular indicator.

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  #58 (permalink)
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Thanks: 2,090 given, 5,026 received


Guss View Post
Thank you Gary for your feedback.
DO you execute trades off Sierra's Dom as well?
I have been using NT for years now with IB Feed, which is filtered of course.
I am considering Mirus as a broker now, and I am using a DEmo account with Zen fire, and I had to close 5 workspaces in order to handle zenfire data.
so now I Am running a single workspace with 11 chart smallest 1 min to daily for various markets with zenfire unfiltered data, and it seems ok until Yesterday when NG report came out, everything froze on NT including the DOM, so I am seeking some feedback regarding NT freezing in fast market environments, is that common?
I also had some issues this week with historical data when refreshing my charts since the data comes from NT servers and not mirus, I had lots of gaps and they had some issues with their servers it seems.

so can I still use NT or Sierra with mirus, without having to change anything on my account at Mirus end? are Mirus aware of that setup as well?

Any feedback is appreciated
Regards
Guss


No, I hate DOMs in any platform


Ninja Trader is not a bad platform, I know guys that blow me away who use it. My reasons for going to SC over NT;

1) I run an older XP machine that has limited resources. SC ran on less than NT for the same number of charts.
2) I wanted to get into market profile heavily. NT offers it with a 3rd party, and I enjoyed that. finalgo. SC offers it included.
3) I wanted some very specific capabilities that were easier for me to customize through SC than NT, mostly because I have no idea how to write code. I could pay someone, but just.

The downside of SC is it is a lot tougher to use out of the box, does not offer as much in available indicators, not as familiar to brokers when I call for support, etc. It is a preference. The platform or broker you choose it personal preference.

I love Mirus, they answer my calls so fast every time. That was what I wanted. They do not offer every market I want to see. Its a tradeoff.

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  #59 (permalink)
Trading Apprentice
Toronto,Canada
 
Futures Experience: Advanced
Platform: ninjatrader
Broker/Data: Ninjatrader
Favorite Futures: futures (CL and ES),forex,Options
 
Posts: 36 since Aug 2011
Thanks: 14 given, 12 received


NinjaTrader View Post
Thanks for the kind words.

- The historical data issue was resolved immediately as a result of having fail over servers --> This is not a regular occurrence but any data provider has to deal with unexpected issues. We have a 5 servers across two data centers that ensure multiple levels of failover. Sorry that you got caught by this issue.
- In reviewing your ticket history, it appears that the reduction of seven live workspaces down to 1, a tweaking of some chart lookback settings helped in performance. The peformance issue was then isolated down to a single indicator (I could not tell if this was 3rd party but I presume this is the case since we generally don't have issues with our system indicators)

If you wish, I can have my team further look if there is anything that can be done to better optimize this particular indicator.

Thanks again,
I would appreciate that If possible, cause today as we are corresponding, my charts froze twice when Crude oil rallied around 10:30 and now I am having difficulties doing anything with NT as oil is rallying again.
Everything is stuck as we speak

Thanks

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  #60 (permalink)
Trading Apprentice
Toronto,Canada
 
Futures Experience: Advanced
Platform: ninjatrader
Broker/Data: Ninjatrader
Favorite Futures: futures (CL and ES),forex,Options
 
Posts: 36 since Aug 2011
Thanks: 14 given, 12 received



GaryD View Post
No, I hate DOMs in any platform


Ninja Trader is not a bad platform, I know guys that blow me away who use it. My reasons for going to SC over NT;

1) I run an older XP machine that has limited resources. SC ran on less than NT for the same number of charts.
2) I wanted to get into market profile heavily. NT offers it with a 3rd party, and I enjoyed that. finalgo. SC offers it included.
3) I wanted some very specific capabilities that were easier for me to customize through SC than NT, mostly because I have no idea how to write code. I could pay someone, but just.

The downside of SC is it is a lot tougher to use out of the box, does not offer as much in available indicators, not as familiar to brokers when I call for support, etc. It is a preference. The platform or broker you choose it personal preference.

I love Mirus, they answer my calls so fast every time. That was what I wanted. They do not offer every market I want to see. Its a tradeoff.

Thanks Gary for your feedback, Much appreciated

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