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IB Gateway stuck on "Initializing environment"


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IB Gateway stuck on "Initializing environment"

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  #1 (permalink)
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TWS updated to a new build and now I can't get IB Gateway to load. It just hangs on "Initializing environment" every time. Build 931.2.

I'm going to try a few things, but hoping someone else knows of a quick fix...

Mike

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  #2 (permalink)
Thessaloniki, Greece
 
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I was going to post about this, getting the same problem. Tried re-installing at a different location, turning off the firewall, etc...nothing helped.

Here's the log:

 
Code
ED 03:02:36:388 AWT-EventQueue-0: Error


ED 03:02:45:795 JTS-CCPPing-21: Warning: not received heartbeat at 11000 elapsed:11000
ED 03:02:46:795 JTS-CCPPing-21: Warning: not received heartbeat at 12000 elapsed:12000
ED 03:02:47:795 JTS-CCPPing-21: Warning: not received heartbeat at 13000 elapsed:13000
ED 03:02:48:795 JTS-CCPPing-21: Warning: not received heartbeat at 14000 elapsed:14000
ED 03:02:49:795 JTS-CCPPing-21: Warning: sending test request at 15000
ED 03:02:49:958 JTS-LogonDispatcher-20: Received heartbeat

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  #3 (permalink)
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TWS loads fine. IB Gateway still won't load, even after TWS started fine.

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  #4 (permalink)
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imPairsonator View Post
I was going to post about this, getting the same problem. Tried re-installing at a different location, turning off the firewall, etc...nothing helped.

Here's the log:

 
Code
ED 03:02:36:388 AWT-EventQueue-0: Error


ED 03:02:45:795 JTS-CCPPing-21: Warning: not received heartbeat at 11000 elapsed:11000
ED 03:02:46:795 JTS-CCPPing-21: Warning: not received heartbeat at 12000 elapsed:12000
ED 03:02:47:795 JTS-CCPPing-21: Warning: not received heartbeat at 13000 elapsed:13000
ED 03:02:48:795 JTS-CCPPing-21: Warning: not received heartbeat at 14000 elapsed:14000
ED 03:02:49:795 JTS-CCPPing-21: Warning: sending test request at 15000
ED 03:02:49:958 JTS-LogonDispatcher-20: Received heartbeat

OK thanks, maybe it is some sort of IB error then since it is happening to both of us same time. Their status page doesn't indicate any problem, but that is worthless because I've had connections be 'red' before and their status page show everything great.

I'll give it a couple hours...

Mike

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  #5 (permalink)
Site Administrator
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Tried a few hours later, still same problem.

Mike

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  #6 (permalink)
Oberhausen, Germany
 
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I use the standard TWS: no problem. Tried the gateway just for fun and get the same result as you: hangs on initialization.

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  #7 (permalink)
Thessaloniki, Greece
 
Experience: Beginner
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Broker: IB
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They put out a new update, it fixed the gateway issue.

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  #8 (permalink)
Site Administrator
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imPairsonator View Post
They put out a new update, it fixed the gateway issue.

Confirmed, build 931.3 is working now.

Mike

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Last Updated on October 18, 2012


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