I have a question regarding futures options (softs- ICE-exchange) in the IB TWS (paper trading mode):
A month ago I had long put options in Cocoa, they were well in the money at expiration, but in the TWS (paper-trading) they expired worthless with no automatic exercise into the futures contract (manual exercise does not work as well). A loss was recorded.
Same thing few weeks later with long ITM calls on Sugar No.11 and Cotton: no exercise of long ITM options at expiration, long ITM-options expired worthless.
Other exchanges (as CME) work well, the problem remains with the ICE-exchange.
Am I missing the point or does it look like a bug in the software?
I contacted the support, no response after a month.
Best regards
Gonzo
Can you help answer these questions from other members on futures io?
I do not use the paper trading mode, but it was reported several times in various forums that the paper trading mode does not work properly in various regards.
