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The Truth: NinjaTrader


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The Truth: NinjaTrader

  #351 (permalink)
 webart 
Australia
 
Experience: Intermediate
Platform: NT
Posts: 106 since Apr 2010
Thanks Given: 48
Thanks Received: 84

I guess the question is, what are you doing differently from all of us that have had constant problems ?

I've been using it for several years also, and there have been constant problems, on multiple machines, multiple OS's, dedicated fresh trading boxes etc.

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  #352 (permalink)
 
ZTR's Avatar
 ZTR 
 
Experience: Advanced
Platform: NinjaTrader7
Broker: Mirus RCG/Zen-Fire
Trading: CL & 6e, looking at ES, ZB and AU again.
Posts: 2,096 since Nov 2009
Thanks Given: 1,099
Thanks Received: 1,393


webart View Post
I guess the question is, what are you doing differently from all of us that have had constant problems ?

I've been using it for several years also, and there have been constant problems, on multiple machines, multiple OS's, dedicated fresh trading boxes etc.

Have had few real problems once I understood that indys needed to be optimized ( see thread). GOM data takes a lot of work to maintain and if you run on 2 computers you are less like to have a connection problem when one fails.

I run NT7 as stripped down as possible, no extra symbols, remove all indys I am not using, etc.

R.I.P. Andy Zektzer (ZTR), 1960-2010.
Please visit this thread for more information.
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  #353 (permalink)
 Zoethecus 
United States of America
 
Experience: Advanced
Platform: NT
Posts: 1,145 since Aug 2009


Here's the latest reason why NT7b (insert a #) should be avoided for any strategy development direct from the horse's mouth.

>>
As NinjaTrader 7 is beta software, it is subject to change drasticly between releases. What you might want to do is wait for the full production release of NT 7, then make any changes to your code at that time.
<<

There a nothing wrong with my code. It worked perfectly under b18 and is broken in b19. Takes balls to tell me to change it when and if ever, a full production release is available.

I have to chuckle to myself when I think that one beta fixes problems of the prior version only to have the next beta create new problems that didn't exist before for the repaired one. Maybe they are curve fitting the program, just like a dog chasing it tail. LOL.

Make no mistake, if I didn't buy a lifetime license, NT and I would be divorced.

Welcome to amateur hour.

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  #354 (permalink)
 
aslan's Avatar
 aslan 
Madison, WI
 
Experience: Advanced
Platform: ALT
Trading: ES
Posts: 625 since Jan 2010
Thanks Given: 356
Thanks Received: 1,127


Zoethecus View Post
Make no mistake, if I didn't buy a lifetime license, NT and I would be divorced.

Same here, but I am close to writing it off anyway. After a while it just isn't worth it anymore.

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  #355 (permalink)
 
Fat Tails's Avatar
 Fat Tails 
Berlin, Europe
Market Wizard
 
Experience: Advanced
Platform: NinjaTrader, MultiCharts
Broker: Interactive Brokers
Trading: Keyboard
Posts: 9,888 since Mar 2010
Thanks Given: 4,242
Thanks Received: 27,102

Just downloaded some historical data via the Historical Data Manager.

Result: Half of my futures contracts' data destroyed. NinjaTrader hangs. Cost me 1 hour after the close to repair the data base.

Problem: It was already Saturday and I forgot to change the date in the Historical Data Manager from Saturda back to Friday. Also I should have closed all charts before starting to load the data.

Still there is the problem that for quite a number of instruments I only have 4 days of daily data (if I load it from Interactive Brokers) as NT cannot read it correctly. Same for NT 6.5.

Yes it is a lousy piece of software. Still using it because of the DOM and the chart trader.

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  #356 (permalink)
 Michael.H 
CA
 
Experience: Master
Platform: Marketdelta and Ninja
Broker: Velocity
Trading: NQ
Posts: 663 since Apr 2010
Thanks Given: 64
Thanks Received: 529

I see alot of poeple are coming to the same conclusion. I think its time for all of you to move on, at least untill the final version is released. Trust me, there are alot of other better programs out there. They might not be all in one, but they're out there.

I think that ninja is in a bit of a tough spot. On one hand, they are completely right that its beta software, and you can't complain. On the other hand, they need alot of people testing it to catch as many bugs as possible. Its hard to do that when more and more people get put off and walk away by the " we can't replicate it response"..And i understand why they normally do this. If you go to their forums, you have alot of poeple asking stupid questions because they didn't bother reading the manual or doing simple search, like "I have a bug, ninja doesn't show level II on dom when i connect to IQ-feed", when in reality they never subscribed to a level II feed. So ninja ends up sending an auto-reply to everyone," ninja is like a transmitter... Its your data feed."


I think ninja works perfectly if you install it, and connect to a data feed and nothing else. As soon as you change any of the default settings, your asking for trouble. Every time i changed the "amount of days to load" or change from a volume chart to a range chart etc.., i remember i would literally cross my fingers hoping it wouldn't crash..lol no joke.

I think it would be in ninja's interest to have a pool of experienced people that know what they are talking about(preferably programmers themselves), and they take their responses seriously when they report bugs. Then use a lower level tech support on the regular forum to handle most of the newbie cases. If the lower level tech support finds a problem, then they can escalate it to be handled by one of their programmers. I also would like if they receive more than a few cases of people reporting the same problem, they need to do some sort of screen sharing with a client to try to find the root of the problem( again for serious problems only). I sometimes find it hard to believe when 20 people report the same bug right after a new beta release, and they can't replicate it.

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  #357 (permalink)
 MetalTrade 
 
Posts: 1,055 since May 2010

I got a reply from my cancellation of my quarterly subscription that they can't find my bug reports in their records and therefor my cancellation of my ninjatrader subscription is canceled.

??

Hugh ?? WTF's wrong with them ?

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  #358 (permalink)
 aviat72 
San Francisco Bay Area
 
Experience: Intermediate
Platform: NT,TOS,IB
Trading: ES,CL,TF
Posts: 281 since Jun 2010
Thanks Given: 161
Thanks Received: 273


Fat Tails View Post
Just downloaded some historical data via the Historical Data Manager.

Result: Half of my futures contracts' data destroyed. NinjaTrader hangs. Cost me 1 hour after the close to repair the data base.

Problem: It was already Saturday and I forgot to change the date in the Historical Data Manager from Saturda back to Friday. Also I should have closed all charts before starting to load the data.

Still there is the problem that for quite a number of instruments I only have 4 days of daily data (if I load it from Interactive Brokers) as NT cannot read it correctly. Same for NT 6.5.

Yes it is a lousy piece of software. Still using it because of the DOM and the chart trader.

NT needs to narrow their focus down on to a few things: Data-Handling, Error/Exception Handling and Graceful degradation.

The most important is their Data-Handling capabilities. Data is the heart and soul of a trading system and there can not be any compromises there. However, with NT whenever there is some form of hick-up in the data-download the charts hang, or you end up with database corruption. They need to build in some sort of fault recovery logic into their software.

NT reminds me of college project. It is a prototype of features. It has not yet reached a level of maturity when you can trust real money to it. Because they interface with a gazillion brokers, and each has its nuance, their error handling too has to be customized.

I think many of their first-line support people are college students with little or no live trading experience. They also took NT7Beta to general release, well before it was ready for general public use. Further it is a real-time multi-threaded system with a lot of moving parts which make it very hard to reproduce a large class of problems with support. They need to have debug-switches available which allow for more verbose event logging so that can figure out where the problems occur. The amount of wasted support effort would be much lower if they had some more on-site diagnostic capabilities.

That being said NT7B19 has not shown many of the problems I have been facing earlier, especially with regards to multi-panel charts. I am optimistic but keeping my finger crossed. They have done the bulk of the work. Now they need to tie the lose ends together to make it bullet-proof.

I do not know of any other trading system where can customize and create studies like the GOM volume ladder with the simplicity which NT allows. If you know do let me know.

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  #359 (permalink)
 Michael.H 
CA
 
Experience: Master
Platform: Marketdelta and Ninja
Broker: Velocity
Trading: NQ
Posts: 663 since Apr 2010
Thanks Given: 64
Thanks Received: 529

Well, its obvious that you know more about software than i do. While you put it more elegantly, i think the point is that they need to prioritize and make a more streamlined debugging features...

Ninjatrader is like windows, you can customize the hell out of it, but you won't have the same stability as linux/mac..
(I do have to note that Win7 has been the best operating system they've release so far)..

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  #360 (permalink)
 
Fat Tails's Avatar
 Fat Tails 
Berlin, Europe
Market Wizard
 
Experience: Advanced
Platform: NinjaTrader, MultiCharts
Broker: Interactive Brokers
Trading: Keyboard
Posts: 9,888 since Mar 2010
Thanks Given: 4,242
Thanks Received: 27,102


Hi aviat72,

thanks for your elaborate answer. I basically agree with what you are saying. I also personally like the NinjaTrader guys. The support is quite friendly and helpful. They have always answered my questions rapidly and they have many five times logged into my PC, because they could not reproduce problems. Every time they logged in, the problem could be identified and they cleared the bug after some time.

Nevertheless I am frustrated, because I am losing lots of time. Actually NT7 is already the better product compared to NT 6.5. both in terms of stability and reliability! This means that NT 6.5 never has left the stage of Beta. So I had to switch to NT 7 to avoid the crashes.

Their problem is a problem of degrees of freedom: too many data feeds, to many Brokers, to many bells and whistles, different country settings, different time zones. A bit like a flying submarine, neither good at diving or at flying. So in the end they can't fit the pieces together, because they have underestimated the task and not planned for the appropriate resources.

That said, NinjaTrader still offers some value for money, if you adapt to it, but it is similar to a bull ride, not easy to stay on top.

aviat72 View Post
NT needs to narrow their focus down on to a few things: Data-Handling, Error/Exception Handling and Graceful degradation.

The most important is their Data-Handling capabilities. Data is the heart and soul of a trading system and there can not be any compromises there. However, with NT whenever there is some form of hick-up in the data-download the charts hang, or you end up with database corruption. They need to build in some sort of fault recovery logic into their software.

NT reminds me of college project. It is a prototype of features. It has not yet reached a level of maturity when you can trust real money to it. Because they interface with a gazillion brokers, and each has its nuance, their error handling too has to be customized.

I think many of their first-line support people are college students with little or no live trading experience. They also took NT7Beta to general release, well before it was ready for general public use. Further it is a real-time multi-threaded system with a lot of moving parts which make it very hard to reproduce a large class of problems with support. They need to have debug-switches available which allow for more verbose event logging so that can figure out where the problems occur. The amount of wasted support effort would be much lower if they had some more on-site diagnostic capabilities.

That being said NT7B19 has not shown many of the problems I have been facing earlier, especially with regards to multi-panel charts. I am optimistic but keeping my finger crossed. They have done the bulk of the work. Now they need to tie the lose ends together to make it bullet-proof.

I do not know of any other trading system where can customize and create studies like the GOM volume ladder with the simplicity which NT allows. If you know do let me know.


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Last Updated on April 22, 2017


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