the design of NinjaTrader is superb, but for NinjaTrader 6.5. and my broker (Interactive Brokers) there are the following problems that have not been solved during the last 12 months.
(1) If I open a position in CL (or Brent Crude or any other erengy futures), this position is neither displayed on the DOM nor by the charttrader.
(2) If I try to close the position above, it does nto work, but may open a second position in a different contract month.
(3) Ninjatrader cannot read the broker's data feed depending on your time zone. I am located GMT +1, so daily data for IPE futures including Brent Crude and TF are completely false. I use daily data for pivots.
(4) When opening a chart an hour after connection, often the volume displayed for the first real-time bar is the cumulated volume of the hour, but not of that bar.
(5) NT 6.5 crashes 80% of the time, when I change the instrument of a workspace with three connected charts. In particular the first connection is a real thrill.
These are all known issues and have not been solved for 12 months, and I am not talking about a Beta, but the production version. If NinjaTrader developpers do not have the capacities to maintain the interface with the broker API, than they should reduce the number of brokers they are co-operating with.
The points (1), (2) and (5) have been cleared with Ninjatrader 7, but for the the points (3) and (4) there is still no solution.
So NT 6.5 has not met my expectations, as it is not displaying price and volume correctly, as it is not executing trades correctly for a number of futures contracts, as it crashes several times per day. I am here talking about the basics, not any advanced features.
I understand your frustration. Clearly, you are not and cannot be utilizing Ninja to actively trade your markets if it is crashing several times per day. I hope that Ninja can find a way to resolve all your issues, and all the issues of Zoe, and the entire trading community. If they could do it for free and have it done yesterday, that would be even better. I will close my participation in this discussion exactly as I started it: I am happy with Ninjatrader 6.5 and 7 appears even better. It is not all things to all people, never has been, and never will. If the product is not working for someone, choose an alternative. That's more productive than criticizing the developers with ad hominen attacks, suggesting they don't care, and venting personal frustrations on a public forum.
-> I am not frustrated, but use NT 7 now.
-> I have not personally attacked the developpers. I believe they do care, but did not have committed the necessary resources.
-> Your remark, if the product is not working, go and choose something different, is leading nowhere.
Each choice involves a heavy investment in learning the language and coding indicators, testing reliability, etc., so you can not change tools easily within a day.
The following 2 users say Thank You to Fat Tails for this post:
timefreedom, the one problem with your argument is that people have paid for NinjaTrader. It's not free. Once you pay for something, you tend to expect it to work properly.
It would be like buying a brand new car. Then six months later the car has a lot of problems. You feel betrayed by the car. If the manufacturer of the car is unable to fix the problems, you get really upset about it. Without question, you can just sell the car and buy a new one. That represents a great loss, just like it would with NinjaTrader (not just money, but all the time and development).
That being said, Ray has shown that he realizes a lot of mistakes were made with NT7 and they are trying to resolve them. So he gets credit for that. But in the meantime, I am without reliable transportation.
I've made my choices and am happy with them. So this argument really isn't about me personally, but it is about how I used to feel before I switched to MultiCharts, and it is probably how many people feel on this thread. Competition is good for consumers, so I hope NT7 overcomes the obstacles.
Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.
Need help? 1) Stop changing things. No new indicators, charts, or methods. Be consistent with what is in front of you first. 2) Start a journal and post to it daily with the trades you made to show your strengths and weaknesses. 3) Set goals for yourself to reach daily. Make them about how you trade, not how much money you make. 4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance. 5) Where to start as a trader? Watch this webinar and read this thread for hundreds of questions and answers. 6) Help using the forum? Watch this video to learn general tips on using the site.
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The following 4 users say Thank You to Big Mike for this post:
Let me take this one step further. If the manufacturer of the car made certain representations about its performance and the car failed to deliver as promised (let alone fall into disrepair), then you'd feel like you were taken for a ride. (No pun intended.)
Last edited by Zoethecus; June 17th, 2010 at 02:53 PM.
The following user says Thank You to Zoethecus for this post:
-> I do not think that NT developpers have created the problems intentionally
-> the customer service has always been courteous and responsive, so I have some esteem for many of the guys working there
-> a number of problems has been solved with NT7, which is a better product than Nt 6.5.
It is all about complexity and a learning curve, and they have just promised more than they could achieve. I will continue to use the product, but look for an alternative as well.
Last edited by Fat Tails; June 17th, 2010 at 03:27 PM.
The following user says Thank You to Fat Tails for this post:
Because they have no interest in such crazy things from the past like uhhh...data.
As far as Ninja I think its easy to take the customer service for granted. Their customer service and interactions with users is astounding, especially when a lot of that support is going to people who haven't even paid for the software. I've had other software that you practically have to beg on the companies own forum for any interaction from the inside.
As far as what they promise I do believe you have to cut them some slack given the scope of the project. I'm just unsure its economic to make a perfect swiss army trading knife, but its still better to have an imperfect swiss army knife than a perfect steak knife. Even if they made a perfect steak knife, everyone then would be bitching about when they are going to add a cork screw and bottle opener.
The following 3 users say Thank You to darthtrader3.6 for this post:
If any of you NT employees are reading this, you need to figure out a way to make the Sharpe Ratio in the backtest and default optimizer work properly. It's stuck on 1.00 and NT crashes when it's chosen as the metric for optimization.