I can gander all I want, I dont even know if your running Zen, what a waste. EVERYONE had this problem today, why are you the lone soldier without this problem, please tell us your secret. Iwas not talking about CL BTW, I had a problem on ES and ZN.

I can gander all I want, I dont even know if your running Zen, what a waste. EVERYONE had this problem today, why are you the lone soldier without this problem, please tell us your secret. Iwas not talking about CL BTW, I had a problem on ES and ZN.

I would also like to know what your experiences are with alternative platforms during fast markets, are the big 3 mentioned above more reliable in your experiences?

what you think i made it up. that's about as rude as it can be.

take a gander until your face turns blue.

Hey sprdtrader -- if you decide to stick with NT, you may want to consider purchasing a datafeed from DTN or Kinetick for ~$50 a month. Then if a ZF server goes down, you won't have to worry about gaps in your chart.

As traders we take some risk, risk that we try to minimize, now this is fine however operational risk is not a good one to take on as it has no reward tied to it. This is great advice and I will strongly consider doing this, however I am unhappy that I have to create redundancy where my service provider has failed to. I am now considering a more professional robust platform.

It appears that the problem is related to the historical feed, this means switch from a 5 min to a 1 min and you have missing data. Not only this but how in the world can you have any faith what so ever as to the accuracy of the ticks displayed during that troubling time period. Well at least they plan to fix it over the weekend -> This is a joke in markets where where traders demand accuracy to the tick. Todays events have highlighted the overall weakness of Ninja and Zen, and this is indisputable and this is not the first time it has been made public that his problem exists.

I am a tough customer, I came out of this with a gain. However it could have just as easily been a loss attributed to operational failure, which is not acceptable to me one bit. futures.io (formerly BMT) is a community for traders, not a platform for providing hackneyed advertising for inferior products. It is my hope that other traders will read this post and profit from it either by creating additional redundancy in their systems to mitigate operational risks or consider switching to an alternate service provider.

If these issues were highlighted before, why did you still chose to use this platform then? You knowingly accepted the risk and to complain about something you knew can happen doesn't make much sense. Additionally, you also do not want to build in redundancy even though you demand accuracy to the tick. What will you do when your power goes out, your hard disk crash, your motherboard blow up, your ISP goes down? As a trader you need to learn to take responsibility for your actions and inactions.

Insulting respected members of futures.io (formerly BMT) just because they don't give you the answer you were looking for and acting like a jackass is not going to get you anywhere.

If you expect to never have issues/outages and switch platforms everytime you encounter an issue, you will switch quite frequently. Issues will happen with any platform.