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Ninja Trader with Acronis Protection = Problem
Updated March 19, 2023
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Ninja Trader with Acronis Protection = Problem
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#1 (permalink
Melbourne, Australia
Experience: Intermediate
Platform: NinjaTrader8
Broker: NT Brokerage
Trading: Futures
Posts: 5 since Jul 2021
Thanks: 10 given,
7
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Hi All, DOM , the software would become non-responsive (suspended in task manager).
The following 3 users say Thank You to grzltn for this post:
Can you help answer these questions
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#2 (permalink
New York City + NY/United States
Posts: 267 since Sep 2018
Thanks: 93 given,
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grzltn
Hi All,
I just want to share a frustrating incident that may help others. After an upgrade of Acronis to the latest I started to experience issues with NT8 version 8.0.27.1 64-bit.
The symptoms were the software would start as per normal and after the charts loaded and the first quotes appeared on the
DOM , the software would become non-responsive (suspended in task manager).
After many hours and many bum steers from NT support, I narrowed this down to Acronis and resolved the issue by disabling the "protection service". This service protects you from ransomware crypto lockers etc. Whilst disabling the protection service is not ideal at least it got me going again.
Just posting this in the case so it may help a colleague trader.
Warmest, lex
NinjaTrader folder from the Acronis protection service?
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#3 (permalink
Torhout / Belgium
Experience: Advanced
Platform: Ninja
Trading: CL + FDAX + LE
Posts: 4 since Mar 2014
Thanks: 2 given,
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#4 (permalink
Melbourne, Australia
Experience: Intermediate
Platform: NinjaTrader8
Broker: NT Brokerage
Trading: Futures
Posts: 5 since Jul 2021
Thanks: 10 given,
7
received
Thank you Phc1 & Planetkill, I have added the single exe file as an exception and will update the forum.
Last Updated on March 19, 2023
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