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New NinjaTrader

  #101 (permalink)
 PainlessTrader 
Yuma, Az
 
Experience: Advanced
Posts: 5 since Dec 2022
Thanks Given: 2
Thanks Received: 1



I have two-factor authentification and am locked out of the software I paid 1500 bucks for... Kinda pissed about that. The two-factor is actually three-factor, first, they send you an email, and THEN a text message... Then they lock you out for too many logins... really well thought out.

THANK GOD it's SATURDAY NIGHT...

Well, I just rolled back to the previous version, I don't want to have to Login before I can Login. Also, I tried to run a few optimizations and they hung up. So it seems this new version isn't ready for prime time.

I'm glad they added web trading functionality for emergencies...

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  #102 (permalink)
 gaz0001 
United Kingdom, UK
 
Experience: Intermediate
Platform: TWS, NT8 & TV
Broker: IB & NT
Trading: Futures, Stocks, Options & Crypto
Posts: 106 since Jan 2022
Thanks Given: 43
Thanks Received: 88


Big Mike View Post
I think it's human nature to invest the time to bitch and moan about the things we get upset over.

Unfortunately, also human nature to rarely take the same amount of time to invest in complimenting something or someone's experience.

I enjoy psychology (it was a turning point in my own trading), so I put at the forefront these types of things and find them useful in trading. Herd psychology for instance, look at SVB (that's another thread).

It's great that NinjaTrader Ray has hard numbers to reference and is willing to openly share here.

Mike

Sent using the NexusFi mobile app

So true.
Part of my nature also.

The platform gets a lot right, but we do focus more on the negative aspects.

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  #103 (permalink)
Devinbrashers1
Cleveland, Ohio
 
Posts: 3 since Jan 2023
Thanks Given: 1
Thanks Received: 0



NinjaTrader View Post
Thanks for the post.

We sent you a DM to assist.

None of my plot executions from my account (past trades) are showing up since I updated ninjatrader can you please dm me and help

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  #104 (permalink)
 
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 NinjaTrader  NinjaTrader is an official Site Sponsor
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Web: NinjaTrader
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Posts: 1,713 since May 2010
Thanks Given: 203
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Devinbrashers1 View Post
None of my plot executions from my account (past trades) are showing up since I updated ninjatrader can you please dm me and help

I can escalate this issue and get it into our support queue for sure. I will DM you.

Disclosure: This communication is sent to you by NinjaTrader, LLC, a software development company which owns and supports all proprietary technology relating to and including the NinjaTrader trading platform.
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  #105 (permalink)
 autogenix 
Hamburg, Germany
 
Experience: Intermediate
Platform: DTN IQ, SierraChart
Trading: various
Posts: 4 since Aug 2011
Thanks Given: 4
Thanks Received: 1


Tangotx View Post
That is not correct. I also thought that, but you can still keep your other broker and use the platform. But you are right they did not notify anybody (at least I did not get any notification) of the changes and release of the latest version.

What are you talking about? You lost the Static Super DOM functionality when using another broker. Yes it works with NTB, but why do you think someone buys a multi broker license? Look at page 6 of this thread, there NTB acknowledges this.

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  #106 (permalink)
 Tangotx 
Houston, TX
 
Experience: Advanced
Platform: Sierra Chart
Broker: Dorman
Trading: ES/RTY
Posts: 61 since Jan 2017
Thanks Given: 15
Thanks Received: 44


NinjaTrader View Post
For sure there is the extra step of creating an account now however, the brick wall you have run into in trying to create an account of course is unexpected. If you PM me directly and reference this thread, I will escalate and have someone work with you directly to troubleshoot why you are running into this problem.

Ray

From experience, I can tell you that if your browser has advertisement blockers, then it can interfere with the sign up screen. It's a issue that is not unique to the Ninja site. I run into the same problem when trying to register, but disabling the ad blocker will do the trick.

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  #107 (permalink)
 
cejstrup's Avatar
 cejstrup 
Denmark
 
Experience: Intermediate
Platform: NinjaTrader
Trading: CL
Posts: 98 since Jan 2014
Thanks Given: 1,183
Thanks Received: 160

I had the same issue and it was solved by disabling ad blocker

To succeed in trading you need to think like the minority ,so you won't end up like the majority
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  #108 (permalink)
 Tangotx 
Houston, TX
 
Experience: Advanced
Platform: Sierra Chart
Broker: Dorman
Trading: ES/RTY
Posts: 61 since Jan 2017
Thanks Given: 15
Thanks Received: 44


autogenix View Post
What are you talking about? You lost the Static Super DOM functionality when using another broker. Yes it works with NTB, but why do you think someone buys a multi broker license? Look at page 6 of this thread, there NTB acknowledges this.

It doesn't bother me, as I only use the dynamic Superdome. Overall, I have not seen any new negative issue. My only complaint is the lagging problem with the charts when the market is moving fast.

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  #109 (permalink)
 
cejstrup's Avatar
 cejstrup 
Denmark
 
Experience: Intermediate
Platform: NinjaTrader
Trading: CL
Posts: 98 since Jan 2014
Thanks Given: 1,183
Thanks Received: 160


Tangotx View Post
It doesn't bother me, as I only use the dynamic Superdome. Overall, I have not seen any new negative issue. My only complaint is the lagging problem with the charts when the market is moving fast.

Just force a higher refresh using Tickrefresh indie. Prolbem solved

To succeed in trading you need to think like the minority ,so you won't end up like the majority
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  #110 (permalink)
 Tangotx 
Houston, TX
 
Experience: Advanced
Platform: Sierra Chart
Broker: Dorman
Trading: ES/RTY
Posts: 61 since Jan 2017
Thanks Given: 15
Thanks Received: 44



cejstrup View Post
Just force a higher refresh using Tickrefresh indie. Prolbem solved

Thanks for the tip. I'll be trying that!

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