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Ninja Trader Backup Help?


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Ninja Trader Backup Help?

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  #1 (permalink)
 faithdefender 
Salem VA USA
 
Experience: Intermediate
Platform: Oanda, NT8, TradingView
Broker: Oanda, TorS
Trading: Stocks, Currency Futures
 
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Posts: 79 since Jan 2019
Thanks: 66 given, 51 received

I had to send my computer back about six days because of a new indicator causing problems with the NT8 platform.

I have reached out to customer support (i already feel as if I am a nuisance b/c i need help like every other month) but they must be really busy because although I received a confirmation email, they never contacted me. I even offered to pay them after hours to swoop in to the computer and take 10 minutes of their time.

So, is there a computer saavy person that can help guide me, when i restarted about 1 week previously, I was able to remove the bad indicator. But, it has also removed all of the non standard indicators i.e. my divergence cloud.

I cannot add it because I have a whole slew of errors compiled and we just cannot figure out how to remove them. I think i may have used the wrong file when restarting?

Truth be told I deal with Pre-Allzheimers issues and could use any help offered.

Thanks

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 bobwest 
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Sarasota FL
 
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faithdefender View Post
I had to send my computer back about six days because of a new indicator causing problems with the NT8 platform.

I have reached out to customer support (i already feel as if I am a nuisance b/c i need help like every other month) but they must be really busy because although I received a confirmation email, they never contacted me. I even offered to pay them after hours to swoop in to the computer and take 10 minutes of their time.

So, is there a computer saavy person that can help guide me, when i restarted about 1 week previously, I was able to remove the bad indicator. But, it has also removed all of the non standard indicators i.e. my divergence cloud.

I cannot add it because I have a whole slew of errors compiled and we just cannot figure out how to remove them. I think i may have used the wrong file when restarting?

Truth be told I deal with Pre-Allzheimers issues and could use any help offered.

Thanks

This may require active assistance from NT support. They are normally very good.

I wish you success, and any help that anyone else can provide.

Bob.

When one door closes, another opens.
-- Cervantes, Don Quixote
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