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Missing price information NT8 w. Continuum datafeed


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Missing price information NT8 w. Continuum datafeed

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  #1 (permalink)
Buskerud Norway
 
Experience: Intermediate
Platform: NinjaTrader,IBKR,Amibrok
Broker: Broker: IBKR
Trading: CL
 
Posts: 2 since Jan 2019
Thanks: 3 given, 0 received

Been struggling with this issue from time to time ever since I switched to the NT platform about a year ago.

I have been in contact with NT-support on multiple occasions in regards to the problem, but still missing a viable solution.

The missing price information and "ghost bars" only occurs when using tick replay on time based charts.

The overall experience doesn't exactly leave one with a high degree of faith in the delivered product.

Am I the only one having this issue (as it sounds like when one corresponds with their support)?
Anyhow, any clever ideas on what might be causing this issue?




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  #2 (permalink)
Orlando, Florida
 
Experience: Intermediate
Platform: NinjaTrader
Trading: Futures
 
WoodyFox's Avatar
 
Posts: 262 since May 2016
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Just a thought... Is it maybe your Equidistant bar spacing. Check this by right clicking on the chart and going to properties?

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  #3 (permalink)
Buskerud Norway
 
Experience: Intermediate
Platform: NinjaTrader,IBKR,Amibrok
Broker: Broker: IBKR
Trading: CL
 
Posts: 2 since Jan 2019
Thanks: 3 given, 0 received


You know what, this actually made the lost bars appear.

In addition to unchecking the "Equidistant bar spacing" I also had to add one extra day of "Days to load" in the Data Series.. menu.
It is like the memory is being compromised, and that it needs atleast one "fresh" day not previously loaded to the memory in order to restore.

I have sent a update to NT support in regards to the progress. I will update this thread with their response.

Cheers!

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  #4 (permalink)
Chicago IL
 
 
Posts: 172 since Apr 2016
Thanks: 454 given, 122 received

Restarting NT daily may help, if you don't already do so.

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Last Updated on February 18, 2021


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