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Error ACME (Rancho Dinero)


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Error ACME (Rancho Dinero)

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  #1 (permalink)
Sevilla - Spain
 
Experience: Intermediate
 
Posts: 4 since Mar 2020
Thanks: 2 given, 0 received

Hello everyone.
I have had problems with Ninja since I bought ACME from Rancho Dinero.

The last error I have is "Unhandled exception".

To try to detect it:
I have uninstalled Ninja.
I have erased the remains of the folders.
I have reinstalled the ACME prompt.
and the error reappears.

Anyone know what can it be?
Or do you know any indicator for TPOs that works well, I even give up the money I have spent in Rancho Dinero, but I work with Market Profile and I need a good indicator.

Thank you all.

Sorry if I made mistakes when writing, my English is not good, but I think it is well understood.

Thanks again.

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  #2 (permalink)
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Platform: NinjaTrader, TOS
Broker: Ninjatrader, TOS
Trading: ES
 
Posts: 5 since Aug 2009
Thanks: 8 given, 4 received

Did you reach out to Rancho Dinero's support? If not, you may want to try that.



jluisprieto View Post
Hello everyone.
I have had problems with Ninja since I bought ACME from Rancho Dinero.

The last error I have is "Unhandled exception".

To try to detect it:
I have uninstalled Ninja.
I have erased the remains of the folders.
I have reinstalled the ACME prompt.
and the error reappears.

Anyone know what can it be?
Or do you know any indicator for TPOs that works well, I even give up the money I have spent in Rancho Dinero, but I work with Market Profile and I need a good indicator.

Thank you all.

Sorry if I made mistakes when writing, my English is not good, but I think it is well understood.

Thanks again.


Reply With Quote
The following user says Thank You to stocksster for this post:
 
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  #3 (permalink)
Sevilla - Spain
 
Experience: Intermediate
 
Posts: 4 since Mar 2020
Thanks: 2 given, 0 received



stocksster View Post
Did you reach out to Rancho Dinero's support? If not, you may want to try that.

I have written to them, but I do not have an answer yet.
My last experience with support, I didn't like it very much.

Anyway, it's a rather poor Market Profile, it doesn't allow to split profiles.

If you know any better, I'd be very grateful if you'd tell me.

Thanks for your answer.

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  #4 (permalink)
-
 
Platform: NinjaTrader, TOS
Broker: Ninjatrader, TOS
Trading: ES
 
Posts: 5 since Aug 2009
Thanks: 8 given, 4 received


jluisprieto View Post
I have written to them, but I do not have an answer yet.
My last experience with support, I didn't like it very much.

Anyway, it's a rather poor Market Profile, it doesn't allow to split profiles.

If you know any better, I'd be very grateful if you'd tell me.

Thanks for your answer.

Of late, I do not think they respond during the weekends. One time I had an issue regarding "unhandled exception", it was due to NT8 version I had being out of date and not fully compatible with the latest Acme products.

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  #5 (permalink)
Sevilla - Spain
 
Experience: Intermediate
 
Posts: 4 since Mar 2020
Thanks: 2 given, 0 received


stocksster View Post
Of late, I do not think they respond during the weekends. One time I had an issue regarding "unhandled exception", it was due to NT8 version I had being out of date and not fully compatible with the latest Acme products.

In my case, I have the latest version, I even removed NT8 and installed it again.

But nothing, it still fails.

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  #6 (permalink)
Sevilla - Spain
 
Experience: Intermediate
 
Posts: 4 since Mar 2020
Thanks: 2 given, 0 received

I still have the same problem.
Last week, they asked me for the "log" files, but they didn't even bother to answer.
I am really disappointed with "Rancho Dinero".

I am still looking for a better alternative, if anyone can help me, I would appreciate it very much.

---------------

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  #7 (permalink)
Europe
 
Experience: Intermediate
Platform: NT, IB
Broker: IQfeed, IB
Trading: ES
 
Posts: 157 since Jun 2009
Thanks: 186 given, 121 received

Check this one, they have 7 day free trial.

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jluisprieto View Post
I still have the same problem.
Last week, they asked me for the "log" files, but they didn't even bother to answer.
I am really disappointed with "Rancho Dinero".

I am still looking for a better alternative, if anyone can help me, I would appreciate it very much.

---------------


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