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NT crashes "Error on loading chart"
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Created: by john924 Attachments:1

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NT crashes "Error on loading chart"

  #1 (permalink)
Just starting out...
Utah
 
Futures Experience: Intermediate
Platform: NinjaTrader
Favorite Futures: ES
 
Posts: 13 since Aug 2010
Thanks: 7 given, 9 received

NT crashes "Error on loading chart"

I am unable to pull up an ES chart on NT without it crashing! please help or direct me to previous discussion with this problem.

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  #3 (permalink)
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john924 View Post
I am unable to pull up an ES chart on NT without it crashing! please help or direct me to previous discussion with this problem.

Which data feed are you using?

Mike

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  #4 (permalink)
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Which version of NinjaTrader are you using?

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"Please attach your trace file, you can find it in My Documents\NinjaTrader xx\trace\trace.xxxxxxxx.txt"


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jagui View Post
"Please attach your trace file, you can find it in My Documents\NinjaTrader xx\trace\trace.xxxxxxxx.txt"


If you do this, be sure to delete account numbers and sensitive information first (of which that file is full of).

Mike

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4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance.
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The best is to email directly to support@NinjaTrader.com, they are very responsive.

Responsive doesn't mean they fix bugs easily.

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  #8 (permalink)
Just starting out...
Utah
 
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thanks to all,

version 6.5 (i also reinstalled it) with zen-fire data on a mirus demo account. Everything works fine on version 7 so I don't think its data/broker.

I emailed them but I thought I might see if it was an easily fixed problem that was common.

no dice

I'll just wait to hear back from NT but let me know if you think of something

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