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Ask Me Anything (AMA) with NinjaTrader Client Services

  #191 (permalink)
 
Big Mike's Avatar
 Big Mike 
Manta, Ecuador
Site Administrator
Developer
Swing Trader
 
Experience: Advanced
Platform: Custom solution
Broker: IBKR
Trading: Stocks & Futures
Frequency: Every few days
Duration: Weeks
Posts: 50,460 since Jun 2009
Thanks Given: 33,234
Thanks Received: 101,655


NinjaTrader View Post
Sure, as of this post:

NinjaTrader Brokerage
Interactive Brokers
TD Ameritrade
FXCM
City Index
GAIN Capital/FOREX.com
Oanda

I've never heard of City Index. I assume it's CFD.

Just Googled, they appear to be a division of Gain. I guess it's two different accounts (Gain vs City Index) which is why you list them separately?

Do you know if you can run ThinkOrSwim via your TDA account simultaneously with NT, side-by-side, with a single TDA account/login?

Mike

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  #192 (permalink)
 
skyland's Avatar
 skyland 
Venice Beach, CA
 
Experience: Advanced
Platform: Ninja Trader
Broker: Interactive Brokers & Zen-Fire/Mirus
Posts: 25 since Jul 2009
Thanks Given: 8
Thanks Received: 4

Yes I just use these

NinjaTrader Brokerage
Interactive Brokers



NinjaTrader View Post
Sure, as of this post:

NinjaTrader Brokerage
Interactive Brokers
TD Ameritrade
FXCM
City Index
GAIN Capital/FOREX.com
Oanda


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  #193 (permalink)
 
NinjaTrader's Avatar
 NinjaTrader  NinjaTrader is an official Site Sponsor
Site Sponsor

Web: NinjaTrader
AMA: Ask Me Anything
Webinars: NinjaTrader Webinars
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Posts: 1,714 since May 2010
Thanks Given: 203
Thanks Received: 2,686



Big Mike View Post
I've never heard of City Index. I assume it's CFD.

Just Googled, they appear to be a division of Gain. I guess it's two different accounts (Gain vs City Index) which is why you list them separately?

Do you know if you can run ThinkOrSwim via your TDA account simultaneously with NT, side-by-side, with a single TDA account/login?

Mike

City Index is INTL brand, GAIN is domestic. Yes, NT can be run side-by-side with TOS with single logon.

Disclosure: This communication is sent to you by NinjaTrader, LLC, a software development company which owns and supports all proprietary technology relating to and including the NinjaTrader trading platform.
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  #194 (permalink)
 tonybm 
torontocanada
 
Experience: Beginner
Platform: Ninja
Trading: ES
Posts: 6 since Dec 2011
Thanks Given: 2
Thanks Received: 2


NinjaTrader View Post
City Index is INTL brand, GAIN is domestic. Yes, NT can be run side-by-side with TOS with single logon.


How do you setup single logon in NT with TOS?

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  #195 (permalink)
 
Blash's Avatar
 Blash 
Chicago, IL
Legendary Market Chamois
 
Experience: None
Platform: NT8,NT7,TWS
Broker: InteractiveBrokers, S5T, IQFeed
Trading: The one I'm creating in the present....Index Futures mini/micro, ZF
Posts: 2,311 since Nov 2011
Thanks Given: 7,341
Thanks Received: 4,518


tonybm View Post
How do you setup single logon in NT with TOS?

Start by looking here.....https://support.ninjatrader.com/s/article/NinjaTrader-Connection-Guides

Next step if needed...email NT support from Help menu......

Ron

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  #196 (permalink)
 
NinjaTrader's Avatar
 NinjaTrader  NinjaTrader is an official Site Sponsor
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Posts: 1,714 since May 2010
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tonybm View Post
How do you setup single logon in NT with TOS?

If you have a TDA account, you can logon to it via NinjaTrader simultaneously any other interface that uses those same credentials. Setting this up in NinjaTrader is detailed here https://ninjatrader.com/ConnectionGuides/TDAmeritrade-Connection-Guide

Disclosure: This communication is sent to you by NinjaTrader, LLC, a software development company which owns and supports all proprietary technology relating to and including the NinjaTrader trading platform.
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  #197 (permalink)
 tonybm 
torontocanada
 
Experience: Beginner
Platform: Ninja
Trading: ES
Posts: 6 since Dec 2011
Thanks Given: 2
Thanks Received: 2


NinjaTrader View Post
If you have a TDA account, you can logon to it via NinjaTrader simultaneously any other interface that uses those same credentials. Setting this up in NinjaTrader is detailed here https://ninjatrader.com/ConnectionGuides/TDAmeritrade-Connection-Guide


Thanks all

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  #198 (permalink)
 JTT8 
Toronto, Canada
 
Experience: Intermediate
Platform: NinjaTrader, IB
Trading: ES, NQ, CL
Posts: 13 since Apr 2017
Thanks Given: 1
Thanks Received: 7


NinjaTrader View Post
If you have a TDA account, you can logon to it via NinjaTrader simultaneously any other interface that uses those same credentials. Setting this up in NinjaTrader is detailed here https://ninjatrader.com/ConnectionGuides/TDAmeritrade-Connection-Guide

Hi,

I have tried to login with non US resident TOS (Canada) and it didn't work. It seems to work only for US Residents.

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  #199 (permalink)
 peter1 
Madison, WI
 
Experience: Advanced
Platform: NinjaTrader
Broker: NinjaTrader
Trading: es
Posts: 4 since Jan 2010
Thanks Given: 8
Thanks Received: 14

Will NinjaTrader fix Memory Leak in Strategy Analyzer?

There is an issue of a memory leak in the Strategy Analyzer Optimizer that has been confirmed by support using SampleMACrossover Strategy in Safe mode. This means it is inherent in the NinjaTrader platform code.
It causes a resource exhaustion error with Committed and Working memory maxing out past the RAM in my case past 32 GB. This condition kills NinaTrader. One then has to restart. This memory leak makes the functionality of the Optimizer non-functional for any large optimization due to the fatal error.
Here is a picture of the resource monitor before and during an optimization.

I have submitted this issue on the support forum.
I have noticed memory leak issues in Strategy Analyzer in NT8 go back to 2015 on the support forum, all unresolved:

From 2015:
https://forum.ninjatrader.com/forum/historical-beta-archive/version-8-beta/77257-strategy-analyser-eating-memory
Outcome: Submitted a report to the team looking into it.

From 2016:
https://forum.ninjatrader.com/forum/historical-beta-archive/version-8-beta/89191-strategy-analyzer-reserves-over-9gb-of-memory
Outcome: No resolution.

From 2017: Strategy Analyzer not collecting garbage
https://forum.ninjatrader.com/forum/ninjatrader-8/platform-technical-support-aa/95970-memory-not-released-after-strategy-analyzer-end-of-run
Outcome: No resolution

From 2018:
https://forum.ninjatrader.com/forum/ninjatrader-8/platform-technical-support-aa/110359-strategy-analyzer-memory-leak-issue-question
Outcome: No resolution

My post to support 2020:
https://forum.ninjatrader.com/forum/ninjatrader-8/platform-technical-support-aa/1091049-memory-leak-in-strategy-analyzer

There does not seem to be any resolution to any of these posts concerning the memory leak in the Strategy Analyzer.

5 years of the same problem going unsolved. Many of the posters have given NT possible solutions for fixing this memory leak. Garbage collection with NET framework can be done. Microsoft uses NET and manages to collect garbage.

I have a significant project and have invested a lot of money into development that requires NinjaTrader.
Is NinjaTrader going to be serious about fixing this critical item of fundamental functionality? I need to know and make plans for my project. NinjaTrader has tremendous potential for a strategy trading platform. That is why I chose it. But that tremendous potential is wasted if this memory leak is not fixed. It means the real functionality of trading the futures markets with strategies using NinjaTrader is non-functional, and fatal.


Ray, can you personally oversee this to make sure it gets properly resolved? I need feedback for planning.

Thanks much!


Strat Analyzer Memory start


Strat Analyzer Memory end

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  #200 (permalink)
 
aslan's Avatar
 aslan 
Madison, WI
 
Experience: Advanced
Platform: ALT
Trading: ES
Posts: 625 since Jan 2010
Thanks Given: 356
Thanks Received: 1,127


Why doesn't Ninja have a public facing issue and feature request tracker (items reported by customers, not internal items)?

Currently, you post into the support forum, and if you are lucky you get a response back with a tracking number and instructions to watch the release notes to see if it ever gets in. Support also talks about adding peoples votes to items. Again, kind of a joke, as you have items in the "list" that are many years old and have hundreds of votes, and will never see the light of day. Your current method is a convenient way to bury items and have no accountability.

It's ok that some items may be difficult or impossible to implement, just document that in the item so we know instead of hoping that maybe someday it will happen. If you were listening to your customers, you would provide that list and allow users to have maybe five votes that they can spread around. And of course, then use that list to fix/add items.

The last item mentioned in this thread about the memory leak is crazy. It makes the feature completely unusable. This should be a trivial item for your team to fix since it is 100% reproducible with Ninja only code.

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Last Updated on April 22, 2024


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