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Ask Me Anything (AMA) with Raymond Deux (Founder of NinjaTrader)


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Ask Me Anything (AMA) with Raymond Deux (Founder of NinjaTrader)

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  #381 (permalink)
 learning0101 
Houston, Texas
 
Experience: Intermediate
Platform: NinjaTrader,TOS,Etrade,St
Broker: NT:( tos,etrade,CS
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NT Brokerage View Post
Hello,

Not a problem, happy to reply here.

In order to access the Nano Bitcoin futures product, you would simply add this product to your chart in NinjaTrader 8. For ease of access later, we recommend adding this instrument to your Instrument List.

How to Add an Instrument to an Instrument List

Once complete, you would simply navigate to your chart and select the BIT instrument from your product list.*

The Nano Bitcoin futures contract (BIT) will operate on the two nearest months, with the current month being the front month. The current month contract will expire on the last Friday of the month, at which point you would rollover your contract to the new front month.

How to Rollover a Contract

You can find additional contract specifications for BIT here.

Please Note:*BIT is not available in NinjaTrader 7 by default, only in NinjaTrader 8. In order to add this contract, please follow the instructions in the video below.*

How to Add the BIT Instrument in NinjaTrader 7

I hope this helps. If we can be of further assistance, please let us know.*


Hi @NinjaTrader you missed the Main Question:
Let's say you have a "live" trading account and are not subscribed to any data package.
Where does one get the "Free" data for the BIT?


Thanks in advance

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  #382 (permalink)
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learning0101 View Post
Hi @NinjaTrader you missed the Main Question:
Let's say you have a "live" trading account and are not subscribed to any data package.
Where does one get the "Free" data for the BIT?


Thanks in advance

Hello,

The data is enabled on your live account by default, and no data subscription is necessary.

If you add the product BIT to your chart you should see the data.

Feel free to reach out to us should you need further assistance.

Thank you.

Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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  #383 (permalink)
 NT Brokerage  NT Brokerage is an official Site Sponsor
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billmcg View Post
you are not answering the question: Why on my daily settlement statement is there a 12$ fee for market data when you advertising sent to traders days this:
New Nano Bitcoin Futures allow traders to easily go long or short Bitcoin with commission-free trading, $25 margins & $0 market data fees.

Hello,

Apologies for the confusion.

The $12 Market Data fee is for access to the CME bundle subscription. The BIT contract does not require that subscription and is enabled for all live accounts by default.

Please reach out to us should you require further assistance.

Thank you.

Risk Disclosure: Futures and forex trading involves significant risk of loss and is not appropriate for everyone.
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  #384 (permalink)
billmcg
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Yes I am very sorry, this has nothing to do with BIT futures, it is a monthly deduction. I am very sorry for the confusion/

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  #385 (permalink)
 Silver Dragon 
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Hello @NinjaTrader @NT Brokerage

Is your Contact Support working on the NT site? I have submitted two requests over the past 24 hours on 2 different devices. I have not received a email that the requests were received or contacted by a support rep. After the submit case button is pushed it says the information was received. For past requests I have received a email immediately and have been contacted within a hour or two.

Link Here:https://support.ninjatrader.com/s/contactsupport?language=en_US

Thanks!
Robert

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Silver Dragon View Post
Hello @NinjaTrader @NT Brokerage

Is your Contact Support working on the NT site? I have submitted two requests over the past 24 hours on 2 different devices. I have not received a email that the requests were received or contacted by a support rep. After the submit case button is pushed it says the information was received. For past requests I have received a email immediately and have been contacted within a hour or two.

Link Here:https://support.ninjatrader.com/s/contactsupport?language=en_US

Thanks!
Robert

Thanks Robert, I will escalate to make sure that this is working. Robert, if you PM me the email address you used in the support form, I will be sure to have someone follow up with you as well.

Ray

Disclosure: This communication is sent to you by NinjaTrader, LLC, a software development company which owns and supports all proprietary technology relating to and including the NinjaTrader trading platform.
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  #387 (permalink)
 Silver Dragon 
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NinjaTrader View Post
Thanks Robert, I will escalate to make sure that this is working. Robert, if you PM me the email address you used in the support form, I will be sure to have someone follow up with you as well.

Ray

Thanks Ray! Sent you a PM.

Robert

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You make your own opportunities in life.
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