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Ask Me Anything (AMA) with NinjaTrader Client Services
At this time we do not have a subsequent update. As soon as there is something to announce, we will do so in this forum.
Thanks again.
Disclosure: This communication is sent to you by NinjaTrader, LLC, a software development company which owns and supports all proprietary technology relating to and including the NinjaTrader trading platform.
It makes little sense that a process can facilitate payments only one way.....to make deposits via SEPA into an NT a/c but not be able to make a withdrawal from same a/c back from where it came.
Regardless. The £50 per wire fee in this day and age is extreme to say the least considering it's basically all just button pushing and may well not even be that if it's all automated.
As a result of some internal changes, we would like to announce that we have reduced the fee for international wire transfers to 30 units to match our US wire transfer fee.
Disclosure: This communication is sent to you by NinjaTrader, LLC, a software development company which owns and supports all proprietary technology relating to and including the NinjaTrader trading platform.
Regarding transfers from Wise to a NT account detailed in this link, am I correct to say that as with SEPA, using Wise only allows deposit in to a NT account and cannot be used for withdrawals.
"This article lists the guidelines for transferring funds to NinjaTrader from outside of the U.S. with a third-party transfer service
Aug 21, 2023•Knowledge
To help further support traders outside of the United States, NinjaTrader accepts deposits made by third-party transfer services such as:
In the last year I've had several occasions where I've created my own alert sound files with some websites on the web that do text to .WAV file generation. Some files work fine and others won't play in NT despite playing fine with Windows media player. Unfortunately, I've not taken note of which of the sites generated files that work and which don't. There is some aspect of .WAV file encoding that is required for NT to play the sounds that not all converters use.
So, can someone point me to a website or tool that will do text to .WAV file conversion that generates files that work in NT?
I have been using the web platform since the launch of the new website a few months ago. I have to say that I like it a lot and it fits my needs a lot better than the PC platform. (no lags, easier to trade on the road, less hardware requirements)
However I want to state a couple things that are very disheartening.
- While I find support staff for Ninjatrader PC platform and forum members always ready to help, It is not the case with the web platform. There support forums for the web platforms are not helfull at all. I was even told to write one of my cases on the tradovate forum. And tradovate support forum is like a ghost town where the only thing you can find are new users asking for help or old promises from some years ago to incorporate new features into the platform.
- It would be great if you can assign some specialized programmers to support users in the creation of new custom community indicators.
- to be specific i currently need adding a sound alert to an existing indicator that I shared to the community
- also would like to see progress by someone creating a heatmap similar to the the one that exists on the PC version of orderflow+
We have passed this feedback to our product and development teams for consideration.
We are glad you are enjoying the web platform and are committed to continually improving that experience and product.
Thank you.
Disclosure: This communication is sent to you by NinjaTrader, LLC, a software development company which owns and supports all proprietary technology relating to and including the NinjaTrader trading platform.
