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Setup email alert using personal domain
Started: by eone Views / Replies:758 / 16
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Setup email alert using personal domain

  #1 (permalink)
Elite Member
Toronto, ON
 
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Setup email alert using personal domain

I'll be grateful if someone can guide me how to setup email alerts using personal email i.e. "trading@eone.com"

Please let me know if this question has to be redirected to a different section.

Thank you very much.


Last edited by eone; May 8th, 2016 at 08:24 PM. Reason: missed a line.
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  #2 (permalink)
Market Wizard
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For NT7 use NinjaTrader Version 7,
for NT8 use NinjaTrader 8 , Managing Share Services.

Use the Test button to make sure that you are using a correct setup.
If the test fails, your E-mail server setup is incorrect. Correct it according to the
data of your provider (address, protocol, ports, user, password etc).

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  #3 (permalink)
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choke35 View Post
For NT7 use NinjaTrader Version 7,
for NT8 use NinjaTrader 8 , Managing Share Services.

Use the Test button to make sure that you are using a correct setup.
If the test fails, your E-mail server setup is incorrect. Correct it according to the
data of your provider (address, protocol, ports, user, password etc).

Thank you choke35. I have tried a number of different options but I still get the same issue.

Has anyone used it with a gmail id?

Thank you and grateful if someone can help solve this issue.

eOne

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  #4 (permalink)
Market Wizard
Germany
 
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eone View Post
Thank you choke35. I have tried a number of different options but I still get the same issue.

Has anyone used it with a gmail id?

Thank you and grateful if someone can help solve this issue.

eOne

A necessary precondition is SMTP; quote: "NinjaTrader needs valid SMTP email server that it can use to send outbound emails."

Gmail itself is only your client. So make sure that you have the server-side SMTP functions of your gmail client activated.
These are also the data that NT refers to later on. Gmail help explains the procedure and many common errors/pitfalls.

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  #5 (permalink)
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eone View Post
Thank you choke35. I have tried a number of different options but I still get the same issue.

Has anyone used it with a gmail id?

Thank you and grateful if someone can help solve this issue.

eOne

I have seen some networks (ISPs) where outgoing SMTP is only allowed to their mail relay.
you might check if it's possible to access the SMTP server with a traditional mail client
do you see any information in the log file that gives you a clue in more detail ?

You can also connect into the SMTP server to check the connection (changing the port)

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  #6 (permalink)
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I think it worked for me in the past but now, like @eone, it's not working.
I tried all 3 options available (see https://support.google.com/a/answer/176600?hl=en ), outbound SMTP is allowed, no firewall issues (I can see the Google server's reply in snooping the network card), no luck.

The error message from Ninja is not clear but in the trace file we can see something like this:
2016-05-11 12:43:54:434 ERROR: Failed to send mail: System.Net.Mail.SmtpException: Failure sending mail. ---> System.IO.IOException: Unable to read data from the transport connection: net_io_connectionclosed.
at System.Net.Mail.SmtpReplyReaderFactory.ProcessRead(Byte[] buffer, Int32 offset, Int32 read, Boolean readLine)
at System.Net.Mail.SmtpReplyReaderFactory.ReadLines(SmtpReplyReader caller, Boolean oneLine)
at System.Net.Mail.SmtpReplyReaderFactory.ReadLine(SmtpReplyReader caller)
at System.Net.Mail.SmtpConnection.GetConnection(String host, Int32 port)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
--- End of inner exception stack trace ---
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at NinjaTrader.Cbi.Globals.SendMailNow(Boolean useUserMailAccount, String from, String to, String cc, String subject, String body, String[] attachmentPaths)
at NinjaTrader.Gui.OptionsForm.OnMailTest(Object sender, EventArgs e)


It might a Google security stuff, too secure for 3rd party applications...

So, my dear @choke35 and @rleplae, if you were able to make this works with a Gmail account recently you're welcome to prove it and show how .

Usually in trading, those who know don't talk, and those who talk don't know. (Al Brooks)
success requires no deodorant! (Sun Tzu)
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  #7 (permalink)
Market Wizard
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sam028 View Post
I think it worked for me in the past but now, like @eone, it's not working.
I tried all 3 options available (see https://support.google.com/a/answer/176600?hl=en ), outbound SMTP is allowed, no firewall issues (I can see the Google server's reply in snooping the network card), no luck.

The error message from Ninja is not clear but in the trace file we can see something like this:
2016-05-11 12:43:54:434 ERROR: Failed to send mail: System.Net.Mail.SmtpException: Failure sending mail. ---> System.IO.IOException: Unable to read data from the transport connection: net_io_connectionclosed.
at System.Net.Mail.SmtpReplyReaderFactory.ProcessRead(Byte[] buffer, Int32 offset, Int32 read, Boolean readLine)
at System.Net.Mail.SmtpReplyReaderFactory.ReadLines(SmtpReplyReader caller, Boolean oneLine)
at System.Net.Mail.SmtpReplyReaderFactory.ReadLine(SmtpReplyReader caller)
at System.Net.Mail.SmtpConnection.GetConnection(String host, Int32 port)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
--- End of inner exception stack trace ---
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at NinjaTrader.Cbi.Globals.SendMailNow(Boolean useUserMailAccount, String from, String to, String cc, String subject, String body, String[] attachmentPaths)
at NinjaTrader.Gui.OptionsForm.OnMailTest(Object sender, EventArgs e)


It might a Google security stuff, too secure for 3rd party applications...

So, my dear @choke35 and @rleplae, if you were able to make this works with a Gmail account recently you're welcome to prove it and show how .

That sounds nasty ... Guess I'll stay with my German provider and their mail servers

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  #8 (permalink)
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rleplae's Avatar
 
Posts: 1,658 since Sep 2013
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sam028 View Post
I think it worked for me in the past but now, like @eone, it's not working.
I tried all 3 options available (see https://support.google.com/a/answer/176600?hl=en ), outbound SMTP is allowed, no firewall issues (I can see the Google server's reply in snooping the network card), no luck.

The error message from Ninja is not clear but in the trace file we can see something like this:
2016-05-11 12:43:54:434 ERROR: Failed to send mail: System.Net.Mail.SmtpException: Failure sending mail. ---> System.IO.IOException: Unable to read data from the transport connection: net_io_connectionclosed.
at System.Net.Mail.SmtpReplyReaderFactory.ProcessRead(Byte[] buffer, Int32 offset, Int32 read, Boolean readLine)
at System.Net.Mail.SmtpReplyReaderFactory.ReadLines(SmtpReplyReader caller, Boolean oneLine)
at System.Net.Mail.SmtpReplyReaderFactory.ReadLine(SmtpReplyReader caller)
at System.Net.Mail.SmtpConnection.GetConnection(String host, Int32 port)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
--- End of inner exception stack trace ---
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at NinjaTrader.Cbi.Globals.SendMailNow(Boolean useUserMailAccount, String from, String to, String cc, String subject, String body, String[] attachmentPaths)
at NinjaTrader.Gui.OptionsForm.OnMailTest(Object sender, EventArgs e)


It might a Google security stuff, too secure for 3rd party applications...

So, my dear @choke35 and @rleplae, if you were able to make this works with a Gmail account recently you're welcome to prove it and show how .

seems only possible if you have a company google account (paid service)

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  #9 (permalink)
Administrator: Retired Backtester
 Vendor: speedytradingservers.com 
Rennes France
 
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sam028's Avatar
 
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rleplae View Post
seems only possible if you have a company google account (paid service)

Nope, not working with pro accounts either.

Usually in trading, those who know don't talk, and those who talk don't know. (Al Brooks)
success requires no deodorant! (Sun Tzu)
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  #10 (permalink)
Market Wizard
Germany
 
Futures Experience: Intermediate
Platform: Other
Favorite Futures: ES, YM, 6E
 
Posts: 2,312 since Feb 2013
Thanks: 3,807 given, 5,496 received
Forum Reputation: Legendary


Could reproduce the error. As far as I'm concerned, it's definitely an authentication failure.
My other providers don't show this issue, among them also free services like e.g. live.com.

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