It feels like NT8 has been in Beta for a really long time... do you (or anyone else for that matter) know about the major improvements over NT7 that NT8 is meant to have?

In any case I'm a big fan of the product, there's nothing better out there in terms of customization. I just really wish they would hire someone that implemented a different way to handle issues as they rely too much on users reporting bugs.

Even the $5 apps you buy generate a crash report when they crash, or generate extensive logs that you can just sent to the developer. With NT there's no such thing; you have to explain to them exactly what sequence of steps you did so that they can replicate they bug, and if they can't replicate... well... good luck.

I tried to show that to them many times but I got a message from the VP of Customer Service, perhaps I was being too assertive, so I decided to stop. Maybe if other customers pushed a little for better quality they would catch up on software standards for 2016.

In any case I'm a big fan of the product, there's nothing better out there in terms of customization. I just really wish they would hire someone that implemented a different way to handle issues as they rely too much on users reporting bugs.

Even the $5 apps you buy generate a crash report when they crash, or generate extensive logs that you can just sent to the developer. With NT there's no such thing; you have to explain to them exactly what sequence of steps you did so that they can replicate they bug, and if they can't replicate... well... good luck.

I tried to show that to them many times but I got a message from the VP of Customer Service, perhaps I was being too assertive, so I decided to stop. Maybe if other customers pushed a little for better quality they would catch up on software standards for 2016.

I find the health of NinjaTrader 7 needs to be proactively maintain. Once a small somewhat odd behavior pops up it's time to do the following like clock work.

1. Disconnect from all data
2. Repair DB: Tools/Optoins/Data
3. Close NT7
4. Delete the _Workspaces.xml file: Documents/NinjaTrader 7/workspaces
5. Launch NT7
6. Reopen any desired workspaces
7. Go nuts.....lol

Only issue here is IMHO is being able to recognize tiny odd behavior soon enough before it snowballs. Takes some level of experience working with the platform.

Ron

Once the DB and _Workspaces.xml become in need of correcting NT support will have a, extremely hard if not absolutely impossible time, replicating an error or sequence of them due to the multitude of variables in play. The age of individual workspaces is also a factor in this. Tiny, nearly impossible to reproduce errors, (data disconnect, internet goes out, power failure, power surge, cosmic ray etc) can creep in to all the varied aspects and combinations of charts, standard indicators, custom indicators, data feeds, the data base and on and on.... Re-creating workspaces when this happens, or better yet, once made saving a copy of them in a safe unrelated place is a very good way to save time in this regard.

Ron

Thanks for these last 2 bits of info Ron. I have saved them offline in case I migth need them in the future...

.

Most of the housekeeping advice recently posted in this thread is useless.

NT8 is light years ahead of NT7 but the path to reliable operation has at times been perplexing, I am getting really close now.

Two workspaces like this ran simultaneously all day today without any errors in the log or output window. The blue plot in panel 3 of the right hand chart gets data from 18 other indicators, each of which generates signals from one other symbol. These charts never lag prices, and CPU usage generally does not exceed 5%.