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Mandatory NinjaTrader Update Required for All Users by February 27th
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Mandatory NinjaTrader Update Required for All Users by February 27th

  #31 (permalink)
Administrator: Retired Backtester
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Rennes France
 
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Slava23 View Post
I lost the 64-bit version, completely.
Folder "bin64" is empty after "update"

Find Solution:
Content of folder "bin64" must be saved on side BEFORE UPDATE!, and restored after update to 7.0.1000.31
It work, NinjaTrader7 64-bit work with this manipulation.

Something went wrong or you did something wrong.
If you backup/restore the bin64 directory then you'll have older .exe and Ninja .dll for the 64 bit version, 7.0.1000.30 or what you had previously, not a good idea...

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  #32 (permalink)
Market Wizard
Sarasota FL
 
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Slava23 View Post
I lost the 64-bit version, completely.
Folder "bin64" is empty after "update"

Find Solution:
Content of folder "bin64" must be saved on side BEFORE UPDATE!, and restored after update to 7.0.1000.31
It work, NinjaTrader7 64-bit work with this manipulation.


sam028 View Post
Something went wrong or you did something wrong.
If you backup/restore the bin64 directory then you'll have older .exe and Ninja .dll for the 64 bit version, 7.0.1000.30 or what you had previously, not a good idea...

It would be a much better idea to contact Ninja trader support (you can email directly from the Help menu) and get help in making sure the conversion is done right. They can even connect remotely and step though the conversion and troubleshoot any issues. This is not a problem that other people are having, and as Sam says, it looks like you just restored the old version right back (bin64 contains NinjaTrader.exe, the actual program file)....

Bob.

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  #33 (permalink)
Administrator: Retired Backtester
 Vendor: speedytradingservers.com 
Rennes France
 
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bobwest View Post
It would be a much better idea to contact Ninja trader support (you can email directly from the Help menu) and get help in making sure the conversion is done right. They can even connect remotely and step though the conversion and troubleshoot any issues. This is not a problem that other people are having, and as Sam says, it looks like you just restored the old version right back (bin64 contains NinjaTrader.exe, the actual program file)....

Bob.

The easier in this case is maybe to uninstall Ninja, be sure there is no more "C:\Program Files (x86)\NinjaTrader 7" directory, then install it once again.
The important folder you don't want to lose is "My Documents\NinjaTrader 7".

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  #34 (permalink)
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sam028 View Post
The easier in this case is maybe to uninstall Ninja, be sure there is no more "C:\Program Files (x86)\NinjaTrader 7" directory, then install it once again.
The important folder you don't want to lose is "My Documents\NinjaTrader 7".

If you have custom sounds, you also want to copy out your sounds folder before following the instructions in the prior post.

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  #35 (permalink)
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Marc Abell View Post
Hey guys does anybody have any kind of problems with it? Recently I have used Windows 7 , and I had some massive problems with connection - connection string invalid, that stuff happened right after running the upgrade. Then it took me 2 hours to get back to where I was, so I have been running multiple backups just in case I run into the same problem again. What the hell was that?

I think that can happen when individuals run the installer without closing the NinjaTrader application. In any case, that's why we want users to update now vs waiting until the last minute. So that any potential issues can be resolved well ahead of time.

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  #36 (permalink)
Market Wizard
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NinjaTrader View Post
I think that can happen when individuals run the installer without closing the NinjaTrader application. In any case, that's why we want users to update now vs waiting until the last minute. So that any potential issues can be resolved well ahead of time.

what happen was the update message popup when ninja open and the popup message didn't specifically instruct to close ninja before updating or didn't make it strong enough.

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  #37 (permalink)
Market Wizard
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NinjaTrader View Post
I think that can happen when individuals run the installer without closing the NinjaTrader application. In any case, that's why we want users to update now vs waiting until the last minute. So that any potential issues can be resolved well ahead of time.


cory View Post
what happen was the update message popup when ninja open and the popup message didn't specifically instruct to close ninja before updating or didn't make it strong enough.

@NinjaTrader, if that's what happens, a quick programming change in the installer could check for NinjaTrader running, give a message and then stop the install until it is closed. That would be better than having to rely on telling people in a forum post, wouldn't it? Could bypass some support problems, too.

Bob.

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  #38 (permalink)
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Got it on second try

Like Sam said ,(Instructions,),must have ninja OFF,,,I did NOT remove anything, just got on the download page from Support center in Help,got key ready to paste, Closed Ninja, then did download again,,and it fixed itself.

Hope this helps, and makes since,,,my computer skills are horrible ,along with my typing.

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  #39 (permalink)
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bobwest View Post
@NinjaTrader, if that's what happens, a quick programming change in the installer could check for NinjaTrader running, give a message and then stop the install until it is closed. That would be better than having to rely on telling people in a forum post, wouldn't it? Could bypass some support problems, too.

Bob.

Thanks for this suggestion.

NinjaTrader 8 installer works this way however for various reasons, it was not a viable change in NinjaTrader 7. We did amend our advisory with explicit instructions to shut down NinjaTrader.

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  #40 (permalink)
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Feedback part II



MrTrader View Post
My Internet Service Provider came to my spot to check for internet problems and also Drew from NT Plataform support contacted me as scheduled.. well, the diagnosis was something related to conection problems, external to Ninja. A problem related to a cable on the street is the cause for instabilities.


Also, Ive spent the morning running A LOT of Windows Update (dot net 4.5.x, 4.6.x and even 3.x) and restore points and now, it seems the strange behavior is gone! Finally!
At least today NT did not gone blank even once.


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