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Mandatory NinjaTrader Update Required for All Users by February 27th
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Mandatory NinjaTrader Update Required for All Users by February 27th

  #21 (permalink)
Site Administrator
Manta, Ecuador
 
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MrTrader View Post
I am running this latest version but after update my NT goes blank several times a day.

Cheers.

Check the log tab for any errors.

Mike

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  #22 (permalink)
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Denver, CO
 
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MrTrader View Post
I am running this latest version but after update my NT goes blank several times a day. All charts from all desktops are complete white. Then, after 3, sometimes 5 minutes, comes back to normal.

Screenshot by Lightshot

Anyone else experiencing this too?

Win7, everything besides Ninja working ok.

Cheers.

MrTrader,

Please contact our support team at platformsupport@ninjatrader.com and provide a way for our support staff to contact you. In that mail please reference your FIO post so that we may help you work through what is going on.

Thank You.

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  #23 (permalink)
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Palma de Mallorca/Spain
 
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Upgraded on windows 8. No issues..

Bernard
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  #24 (permalink)
Elite Member
London United Kingdom
 
Futures Experience: Beginner
Platform: NinjaTrader
Favorite Futures: ES
 
Posts: 19 since Dec 2014
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MrTrader View Post
I am running this latest version but after update my NT goes blank several times a day. All charts from all desktops are complete white. Then, after 3, sometimes 5 minutes, comes back to normal.

Screenshot by Lightshot

Anyone else experiencing this too?

Win7, everything besides Ninja working ok.

Cheers.

I was getting this too in Market Replay mode when I changed instruments. I kept repairing the database, shutting down and starting again. It seems to have worked itself out for now, although it can sometimes take a while to load a new ES quarter.

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  #25 (permalink)
Elite Member
ITAJAI SC/BRAZIL
 
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Log tab


Big Mike View Post
Check the log tab for any errors.

Mike

Thank you but no errors there.

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  #26 (permalink)
Elite Member
ITAJAI SC/BRAZIL
 
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Scheduled


NinjaTrader View Post
MrTrader,

Please contact our support team at platformsupport@ninjatrader.com and provide a way for our support staff to contact you. In that mail please reference your FIO post so that we may help you work through what is going on.

Thank You.

Ok, its scheduled for later today.
Hope they can help me with this.

Thank you.

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  #27 (permalink)
Market Wizard
virginia
 
Futures Experience: Intermediate
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updated on XP, Win7, Win10 OK, this time is I made sure NT was closed during the process.

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  #28 (permalink)
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feedback


MrTrader View Post
Ok, its scheduled for later today.
Hope they can help me with this.

Thank you.

My Internet Service Provider came to my spot to check for internet problems and also Drew from NT Plataform support contacted me as scheduled.. well, the diagnosis was something related to conection problems, external to Ninja. A problem related to a cable on the street is the cause for instabilities.

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  #29 (permalink)
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In the heat
 
Futures Experience: None
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Posts: 3,155 since Mar 2010
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I updated a couple of days ago on a windows 8 machine, followed the directions and so far no problems to report.

Simplicity is the ultimate sophistication, Leonardo da Vinci


Most people chose unhappiness over uncertainty, Tim Ferris
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  #30 (permalink)
Trading Apprentice
Arkansas USA
 
Futures Experience: Advanced
Platform: NeoTicker
Broker/Data: OEC
Favorite Futures: NG
 
Posts: 45 since Feb 2011
Thanks: 8 given, 6 received

I lost 64 bit version, completely.


I lost the 64-bit version, completely.
Folder "bin64" is empty after "update"

Find Solution:
Content of folder "bin64" must be saved on side BEFORE UPDATE!, and restored after update to 7.0.1000.31
It work, NinjaTrader7 64-bit work with this manipulation.


Last edited by Slava23; February 14th, 2016 at 05:03 AM.
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