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NinjaTrader website down
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Created: by Big Mike Attachments:0

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NinjaTrader website down

  #11 (permalink)
Administrator: Retired Backtester
 Vendor: speedytradingservers.com 
Rennes France
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: IB/Kinetick
Favorite Futures: Futures
 
sam028's Avatar
 
Posts: 3,366 since Jun 2009
Thanks: 3,574 given, 3,982 received

From Ray @NinjaTrader around 4:30pm Central:
...
Site should be back up late tonight, maintenance page coming up shortly.
Ninja support email is working
ninjatraderbrokerage.com is up and has not been effected
...

Success requires no deodorant! (Sun Tzu)
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  #12 (permalink)
Administrator: Retired Backtester
 Vendor: speedytradingservers.com 
Rennes France
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: IB/Kinetick
Favorite Futures: Futures
 
sam028's Avatar
 
Posts: 3,366 since Jun 2009
Thanks: 3,574 given, 3,982 received

From the same author: "platform and trading is unaffected as well, only our server that hosts ninjatrader.com and Kinetick.com are down".

Success requires no deodorant! (Sun Tzu)
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  #13 (permalink)
Site Administrator
Manta, Ecuador
 
Futures Experience: Advanced
Platform: My own custom solution
Favorite Futures: E-mini ES S&P 500
 
Big Mike's Avatar
 
Posts: 46,240 since Jun 2009
Thanks: 29,354 given, 83,237 received



sam028 View Post
From the same author: "platform and trading is unaffected as well, only our server that hosts ninjatrader.com and Kinetick.com are down".

Where are you seeing this?

Mike

Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.

Need help?
1) Stop changing things. No new indicators, charts, or methods. Be consistent with what is in front of you first.
2) Start a journal and post to it daily with the trades you made to show your strengths and weaknesses.
3) Set goals for yourself to reach daily. Make them about how you trade, not how much money you make.
4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance.
5) Where to start as a trader? Watch this webinar and read this thread for hundreds of questions and answers.
6)
Help using the forum? Watch this video to learn general tips on using the site.

If you want
to support our community, become an Elite Member.

Reply With Quote
 
  #14 (permalink)
Elite Member
San Jose, CA
 
Futures Experience: Intermediate
Platform: NT/SC
Broker/Data: Multi
Favorite Futures: CL
 
Posts: 718 since Mar 2012
Thanks: 1,947 given, 786 received

Is anyone having issues getting their vendor licensing to open? I am not sure if that is the licensing server people are talking about but I have been going crazy trying to troubleshoot my firewall/antivirus. Thank you.

Chris

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  #15 (permalink)
Administrator: Retired Backtester
 Vendor: speedytradingservers.com 
Rennes France
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: IB/Kinetick
Favorite Futures: Futures
 
sam028's Avatar
 
Posts: 3,366 since Jun 2009
Thanks: 3,574 given, 3,982 received


Big Mike View Post
Where are you seeing this?

Mike

Skyping with Ray .

Success requires no deodorant! (Sun Tzu)
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The following user says Thank You to sam028 for this post:
 
  #16 (permalink)
Administrator: Retired Backtester
 Vendor: speedytradingservers.com 
Rennes France
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: IB/Kinetick
Favorite Futures: Futures
 
sam028's Avatar
 
Posts: 3,366 since Jun 2009
Thanks: 3,574 given, 3,982 received


calitrader View Post
Is anyone having issues getting their vendor licensing to open? I am not sure if that is the licensing server people are talking about but I have been going crazy trying to troubleshoot my firewall/antivirus. Thank you.

Chris

It's working for me, it's something on your side.

Success requires no deodorant! (Sun Tzu)
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The following user says Thank You to sam028 for this post:
 
  #17 (permalink)
Elite Member
Denver, CO
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NinjaTrader Brokerage
Favorite Futures: ES
 
NinjaTrader's Avatar
 
Posts: 1,260 since May 2010
Thanks: 153 given, 1,890 received

Since mid-day yesterday our server(s) that host ninjatrader.com and kinetick.com experienced issues that rendered these sites unavailable. Our hosting provider is currently in the process of recovering the sites with a current ETA of later this evening.

This outage has absolutely NO IMPACT to your ability to:

- Access the NinjaTrader platform
- Access trading
- Access email support
- Access ninjatraderbrokerage.com

Sorry for the inconvenience and thanks for your patience.

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The following 5 users say Thank You to NinjaTrader for this post:
 
  #18 (permalink)
Elite Member
San Jose, CA
 
Futures Experience: Intermediate
Platform: NT/SC
Broker/Data: Multi
Favorite Futures: CL
 
Posts: 718 since Mar 2012
Thanks: 1,947 given, 786 received


sam028 View Post
It's working for me, it's something on your side.

Thank you @sam028, I figured it was me. Do you or @NinjaTrader know what ports they are looking for to connect to the vendor auth server? Thank you.

Chris

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  #19 (permalink)
Site Administrator
Manta, Ecuador
 
Futures Experience: Advanced
Platform: My own custom solution
Favorite Futures: E-mini ES S&P 500
 
Big Mike's Avatar
 
Posts: 46,240 since Jun 2009
Thanks: 29,354 given, 83,237 received


calitrader View Post
Thank you @sam028, I figured it was me. Do you or @NinjaTrader know what ports they are looking for to connect to the vendor auth server? Thank you.

Chris

I'm pretty certain it's port 80.

Mike

Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.

Need help?
1) Stop changing things. No new indicators, charts, or methods. Be consistent with what is in front of you first.
2) Start a journal and post to it daily with the trades you made to show your strengths and weaknesses.
3) Set goals for yourself to reach daily. Make them about how you trade, not how much money you make.
4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance.
5) Where to start as a trader? Watch this webinar and read this thread for hundreds of questions and answers.
6)
Help using the forum? Watch this video to learn general tips on using the site.

If you want
to support our community, become an Elite Member.

Reply With Quote
The following user says Thank You to Big Mike for this post:

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