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NinjaTrader website down

  #11 (permalink)
 
sam028's Avatar
 sam028 
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Posts: 3,765 since Jun 2009
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From Ray @NinjaTrader around 4:30pm Central:
...
Site should be back up late tonight, maintenance page coming up shortly.
Ninja support email is working
ninjatraderbrokerage.com is up and has not been effected
...

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  #12 (permalink)
 
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 sam028 
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From the same author: "platform and trading is unaffected as well, only our server that hosts ninjatrader.com and Kinetick.com are down".

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  #13 (permalink)
 
Big Mike's Avatar
 Big Mike 
Manta, Ecuador
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sam028 View Post
From the same author: "platform and trading is unaffected as well, only our server that hosts ninjatrader.com and Kinetick.com are down".

Where are you seeing this?

Mike

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  #14 (permalink)
 calitrader 
San Jose, CA
 
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Is anyone having issues getting their vendor licensing to open? I am not sure if that is the licensing server people are talking about but I have been going crazy trying to troubleshoot my firewall/antivirus. Thank you.

Chris

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  #15 (permalink)
 
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 sam028 
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Big Mike View Post
Where are you seeing this?

Mike

Skyping with Ray .

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  #16 (permalink)
 
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 sam028 
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calitrader View Post
Is anyone having issues getting their vendor licensing to open? I am not sure if that is the licensing server people are talking about but I have been going crazy trying to troubleshoot my firewall/antivirus. Thank you.

Chris

It's working for me, it's something on your side.

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  #17 (permalink)
 
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 NinjaTrader  NinjaTrader is an official Site Sponsor
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Since mid-day yesterday our server(s) that host ninjatrader.com and kinetick.com experienced issues that rendered these sites unavailable. Our hosting provider is currently in the process of recovering the sites with a current ETA of later this evening.

This outage has absolutely NO IMPACT to your ability to:

- Access the NinjaTrader platform
- Access trading
- Access email support
- Access ninjatraderbrokerage.com

Sorry for the inconvenience and thanks for your patience.

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  #18 (permalink)
 calitrader 
San Jose, CA
 
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sam028 View Post
It's working for me, it's something on your side.

Thank you @sam028, I figured it was me. Do you or @NinjaTrader know what ports they are looking for to connect to the vendor auth server? Thank you.

Chris

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  #19 (permalink)
 
Big Mike's Avatar
 Big Mike 
Manta, Ecuador
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Swing Trader
 
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calitrader View Post
Thank you @sam028, I figured it was me. Do you or @NinjaTrader know what ports they are looking for to connect to the vendor auth server? Thank you.

Chris

I'm pretty certain it's port 80.

Mike

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