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Ninja Trader Live Data Issue
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Ninja Trader Live Data Issue

  #1 (permalink)
Trading Apprentice
Los Angeles, CA
 
Futures Experience: Beginner
Platform: NinjaTrader
Favorite Futures: ES
 
Posts: 1 since Jul 2014
Thanks: 1 given, 0 received

Ninja Trader Live Data Issue

I am using the latest version of NT with data from Continuum for ES and Barchart for SP500.

Everything was working fine until today. Now I can only get live data from either Continuum or Barcharts, but not both at the same time. I have to disconnect one in order to get a live data feed on the other.

I contacted NT support several times and tried different things with no success. My last option is to uninstall NT and download again, but I was hoping I did not have to do that and start all over reconfiguring all my charts again.

Any suggestions? Thanks.

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  #2 (permalink)
Elite Member
Houston, Texas
 
Futures Experience: Beginner
Platform: NinjaTrader
Favorite Futures: futures
 
learning0101's Avatar
 
Posts: 247 since Aug 2011
Thanks: 3,400 given, 185 received


FrankC View Post
I am using the latest version of NT with data from Continuum for ES and Barchart for SP500.

Everything was working fine until today. Now I can only get live data from either Continuum or Barcharts, but not both at the same time. I have to disconnect one in order to get a live data feed on the other.

I contacted NT support several times and tried different things with no success. My last option is to uninstall NT and download again, but I was hoping I did not have to do that and start all over reconfiguring all my charts again.

Any suggestions? Thanks.

Hi @FrankC How do you know if you are getting live data from both? If the "connection" is green lower left hand corner of "control center" and you are connected to both(meaning both are green).
It also depends upon which markets you are subscribed to for each data-feed.
See here
NinjaTrader Version 7
Hopefully this will clear up your questions?
If not try emailing
support@ninjatrader.com
They should be able to get you right.

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  #3 (permalink)
Elite Member
Denver, CO
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NinjaTrader Brokerage
Favorite Futures: ES
 
NinjaTrader's Avatar
 
Posts: 1,260 since May 2010
Thanks: 153 given, 1,890 received



FrankC View Post
I am using the latest version of NT with data from Continuum for ES and Barchart for SP500.

Everything was working fine until today. Now I can only get live data from either Continuum or Barcharts, but not both at the same time. I have to disconnect one in order to get a live data feed on the other.

I contacted NT support several times and tried different things with no success. My last option is to uninstall NT and download again, but I was hoping I did not have to do that and start all over reconfiguring all my charts again.

Any suggestions? Thanks.

You should connect to Continuum first, then to BarChart. In any case, PM me your NinjaTrader support ticket # so I can investigate the matter.

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