Ninja Trader Live Data Issue
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Ninja Trader Live Data Issue


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Created July 21st 2014 by FrankC
Updated July 21st 2014 by NinjaTrader
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Ninja Trader Live Data Issue

  #1 (permalink)
Los Angeles, CA
 
 
Posts: 1 since Jul 2014
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Ninja Trader Live Data Issue

I am using the latest version of NT with data from Continuum for ES and Barchart for SP500.

Everything was working fine until today. Now I can only get live data from either Continuum or Barcharts, but not both at the same time. I have to disconnect one in order to get a live data feed on the other.

I contacted NT support several times and tried different things with no success. My last option is to uninstall NT and download again, but I was hoping I did not have to do that and start all over reconfiguring all my charts again.

Any suggestions? Thanks.

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  #2 (permalink)
Houston, Texas
 
Trading Experience: Intermediate
Platform: NinjaTrader,TOS,Etrade,St
Broker/Data: NT:( tos,etrade,CS
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FrankC View Post
I am using the latest version of NT with data from Continuum for ES and Barchart for SP500.

Everything was working fine until today. Now I can only get live data from either Continuum or Barcharts, but not both at the same time. I have to disconnect one in order to get a live data feed on the other.

I contacted NT support several times and tried different things with no success. My last option is to uninstall NT and download again, but I was hoping I did not have to do that and start all over reconfiguring all my charts again.

Any suggestions? Thanks.

Hi @FrankC How do you know if you are getting live data from both? If the "connection" is green lower left hand corner of "control center" and you are connected to both(meaning both are green).
It also depends upon which markets you are subscribed to for each data-feed.
See here
NinjaTrader Version 7
Hopefully this will clear up your questions?
If not try emailing
support@ninjatrader.com
They should be able to get you right.

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  #3 (permalink)
 Vendor: www.ninjatrader.com 
Denver, CO
 
Trading Experience: Advanced
Platform: NinjaTrader
Broker/Data: NinjaTrader Brokerage
Favorite Futures: ES
 
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FrankC View Post
I am using the latest version of NT with data from Continuum for ES and Barchart for SP500.

Everything was working fine until today. Now I can only get live data from either Continuum or Barcharts, but not both at the same time. I have to disconnect one in order to get a live data feed on the other.

I contacted NT support several times and tried different things with no success. My last option is to uninstall NT and download again, but I was hoping I did not have to do that and start all over reconfiguring all my charts again.

Any suggestions? Thanks.

You should connect to Continuum first, then to BarChart. In any case, PM me your NinjaTrader support ticket # so I can investigate the matter.

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