I'm having problems with the Reversal Bar indicator working on my NT platform. I've asked for help from NinjaTrader support and they'd like me to send them the zip file to help me troubleshoot. Stupid question: Am I permitted to send them this zip file to help me troubleshoot this problem. I don't want to break the rules of the forum.
This post has been selected as an answer to the original posters question
It would be absurd if this isn't allowed for troubleshooting purposes with a well-established company. Given that NinjaTrader deals with much more sensitive data than just an indicator, I doubt there are concerns about their trustfulness.
Btw, NinjaTrader has a futures.io (formerly BMT) account as well so technically they are a futures.io (formerly BMT) member as well.
Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.
Need help? 1) Stop changing things. No new indicators, charts, or methods. Be consistent with what is in front of you first. 2) Start a journal and post to it daily with the trades you made to show your strengths and weaknesses. 3) Set goals for yourself to reach daily. Make them about how you trade, not how much money you make. 4) Accept responsibility for your actions. Stop looking elsewhere to explain away poor performance. 5) Where to start as a trader? Watch this webinar and read this thread for hundreds of questions and answers. 6) Help using the forum? Watch this video to learn general tips on using the site.
If you want to support our community, become an Elite Member.