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Missing Historical Data
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Created: by tderrick Attachments:1

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Missing Historical Data

  #1 (permalink)
Elite Member
Nashville, Tennessee
 
Futures Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker/Data: AMP / CQG
Favorite Futures: NQ, YM and ES
 
tderrick's Avatar
 
Posts: 1,589 since Sep 2010
Thanks: 4,260 given, 2,527 received

Missing Historical Data

Ninja appears to be having chronic historical data issues lately. I have dodged most of these problems
because I start trading so early, but this morning all of Friday was missing from June contract / NQ. ... and
most every other instrument from what I have gathered.


Perhaps we could use this thread to discuss what is going on here.


I am using NT / AMP / CQG.


Is the continued historical data loss just with CQG or are other feeds affected.

Maybe someone can explain how the historical data is kept, who is keeping it... etc....


This is a killer for cats that depend on daily pivots and VP .

Someone fill a man in on how this thing works . ...
@NinjaTrader ??

grazie


AJ
Nashville, Tennessee


"Life On The Edge of SR"

Last edited by tderrick; April 14th, 2014 at 05:15 AM.
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  #2 (permalink)
Elite Member
Nashville, Tennessee
 
Futures Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker/Data: AMP / CQG
Favorite Futures: NQ, YM and ES
 
tderrick's Avatar
 
Posts: 1,589 since Sep 2010
Thanks: 4,260 given, 2,527 received

OK ... just received this from Kyle at NT support...

_________________________

Hello,



Thank you for contacting us to report the issue.



This is an issue which we are aware of and Historical Data Server maintenance is underway right now. It is likely that the missing data will be available again tomorrow morning based on the information which I see in our reporting system.



If other questions come up which I could assist with please let me know.

Sincerely,
Kyle
NinjaTrader Customer Service

____________________________________

This blows an entire day for me... I refuse to trade without daily pivots and prior day Volume info...


THIS IS BULLS*^T !!!


AJ
Nashville, Tennessee


"Life On The Edge of SR"
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The following user says Thank You to tderrick for this post:
 
  #3 (permalink)
Elite Member
Germany
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NTB / Continuum
Favorite Futures: FDAX and CL
 
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Posts: 396 since Jan 2013
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Sry but this the standard response and it su***!

What about traders that need historical data?

The are forced to sit on their hands and do nothing!

Hope you guys have a backup connection that does not need NT's data servers.

@tderrick please mention ninjatrader in your first post that it is adressed to Ray.

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  #4 (permalink)
Elite Member
Nashville, Tennessee
 
Futures Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker/Data: AMP / CQG
Favorite Futures: NQ, YM and ES
 
tderrick's Avatar
 
Posts: 1,589 since Sep 2010
Thanks: 4,260 given, 2,527 received


Balanar View Post
Sry but this the standard response and it su***!

What about traders that need historical data?

The are forced to sit on their hands and do nothing!

Hope you guys have a backup connection that does not need NT's data servers.

@tderrick please mention ninjatrader in your first post that it is adressed to Ray.


I can't find Ray's username... just @NinjaTrader Support


AJ
Nashville, Tennessee


"Life On The Edge of SR"
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  #5 (permalink)
Elite Member
Rechovot
 
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Balanar View Post
Sry but this the standard response and it su***!

What about traders that need historical data?

The are forced to sit on their hands and do nothing!

Hope you guys have a backup connection that does not need NT's data servers.

@tderrick please mention ninjatrader in your first post that it is adressed to Ray.

Ray at @NinjaTrader does not even reply to my post from Friday. See https://futures.io/brokers-data-feeds/30143-continuum-cqg-23.html#post402506

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  #6 (permalink)
Elite Member
Nashville, Tennessee
 
Futures Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker/Data: AMP / CQG
Favorite Futures: NQ, YM and ES
 
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Posts: 1,589 since Sep 2010
Thanks: 4,260 given, 2,527 received


perryg View Post



This is most unfortunate ....


OK ... someone give me the name of a platform that I could most quickly grasp coming from Ninja...

It is time to implement a backup platform and feed ... and perhaps a permanent switch ...

unbearable...


AJ
Nashville, Tennessee


"Life On The Edge of SR"
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  #7 (permalink)
Elite Member
Germany
 
Futures Experience: Advanced
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Broker/Data: NTB / Continuum
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perryg View Post

Let us give him one more day.

Maybe he posts in the NT forum later.

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  #8 (permalink)
Elite Member
Belgium
 
Futures Experience: Intermediate
Platform: sierra chart & ninjatrader
Broker/Data: deepdiscounttrader.com sierra chart/TT & Interactive Brokers
Favorite Futures: ES
 
Posts: 42 since Aug 2010
Thanks: 575 given, 29 received

one more day or one more weekend ?


Balanar View Post
Let us give him one more day.

Maybe he posts in the NT forum later.


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  #9 (permalink)
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Germany
 
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I donīt understand why it always takes so much time to restore the historical data. Do they not have any backup servers?

This issue occurs with increasing regularity.

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  #10 (permalink)
Elite Member
Germany
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NTB / Continuum
Favorite Futures: FDAX and CL
 
Balanar's Avatar
 
Posts: 396 since Jan 2013
Thanks: 507 given, 1,625 received



TempletonPeck View Post
I donīt understand why it always takes so much time to restore the historical data. Do they not have any backup servers?

This issue occurs with increasing regularity.

I have no idea.

Please switch to RANGE Charts. FDAX does work with RANGE charts.

I am totally confused...lol.

Looks like a NT issue and not a data issue?!

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