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Missing Historical Data
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Created: by tderrick Attachments:1

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Missing Historical Data

  #11 (permalink)
Elite Member
Cedar Rapids, iowa
 
Futures Experience: Intermediate
Platform: Ninjatrader
Broker/Data: Ninjatrader - Continuum
Favorite Futures: 6E, TF, 6J
 
Tasker_182's Avatar
 
Posts: 626 since Aug 2009
Thanks: 426 given, 1,126 received

From the NinjaTrader help guide:

Historical and Real-Time Data

NinjaTrader, LLC is not a market data provider. Historical data is provided by our connectivity providers that offer historical data as part of their service. The table below displays all NinjaTrader supported connectivity providers as well as the historical and real-time data provided by each:

My understanding of the problem is not with Ninjas servers (hardware) but in getting that last trade data from CQG. I don't understand why it keeps happening either and I sure hope it gets resolved soon.

I have attached the PDF that shows their table of data providers for @tderrick reference.

"Money is better than poverty, if only for financial reasons." - Woody Allen
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Missing Historical Data-ninjahistorical.pdf  
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  #12 (permalink)
Elite Member
Tampere/Finland
 
Futures Experience: None
Platform: N/A
Broker/Data: N/A
Favorite Futures: N/A
 
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I think their minute-data is missing but tick-data is fine.

If you trade for example 1min chart, try to set up 60sec chart which use tick-data if it helps.

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  #13 (permalink)
Elite Member
Miami, FL
 
Futures Experience: Advanced
Platform: NT
Favorite Futures: ES, CL
 
Posts: 124 since May 2013
Thanks: 271 given, 64 received


i have the same problem as well. I do not have IQ feed. Currently using continum and the same is happening.

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  #14 (permalink)
Elite Member
Nashville, Tennessee
 
Futures Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker/Data: AMP / CQG
Favorite Futures: NQ, YM and ES
 
tderrick's Avatar
 
Posts: 1,589 since Sep 2010
Thanks: 4,260 given, 2,527 received

Thank you for the info... I don't mean to cast blame in the wrong direction, or any direction, for that matter.

I'm just trying to get to the bottom of this. I trade long term charts and when a whole day is missing, the
game is over.

I have always been confused on who actually maintains the historical data servers. Especially in my
instance of AMP / Ninja / CQG.

I have prepared myself mentally this time, however. It just caught me by surprise this morning and
I got out of my groove and frustrated trying to figure out what was happening. Any time I get into
a negative vibe, the computers turn off.

Next time - I just start scalping the immediate PA and won't worry about longer term targets.

No more down days for me.




Tasker_182 View Post
From the NinjaTrader help guide:

Historical and Real-Time Data

NinjaTrader, LLC is not a market data provider. Historical data is provided by our connectivity providers that offer historical data as part of their service. The table below displays all NinjaTrader supported connectivity providers as well as the historical and real-time data provided by each:

My understanding of the problem is not with Ninjas servers (hardware) but in getting that last trade data from CQG. I don't understand why it keeps happening either and I sure hope it gets resolved soon.

I have attached the PDF that shows their table of data providers for @tderrick reference.



AJ
Nashville, Tennessee


"Life On The Edge of SR"
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  #15 (permalink)
Elite Member
Miami, FL
 
Futures Experience: Advanced
Platform: NT
Favorite Futures: ES, CL
 
Posts: 124 since May 2013
Thanks: 271 given, 64 received

switch all charts to seconds to fix the missing data on friday.

e.g. 15' = 900 s

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  #16 (permalink)
Elite Member
Cedar Rapids, iowa
 
Futures Experience: Intermediate
Platform: Ninjatrader
Broker/Data: Ninjatrader - Continuum
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Posts: 626 since Aug 2009
Thanks: 426 given, 1,126 received


wxsim1 View Post
switch all charts to seconds to fix the missing data on friday.

e.g. 15' = 900 s

Doesn't work for me on TF

"Money is better than poverty, if only for financial reasons." - Woody Allen
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  #17 (permalink)
Elite Member
Nashville, Tennessee
 
Futures Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker/Data: AMP / CQG
Favorite Futures: NQ, YM and ES
 
tderrick's Avatar
 
Posts: 1,589 since Sep 2010
Thanks: 4,260 given, 2,527 received


wxsim1 View Post
switch all charts to seconds to fix the missing data on friday.

e.g. 15' = 900 s



I'm not switching anything to "make something work"

I trade 5, 15 hourly and daily charts. - period.

If I need to scalp a 5 and 15 min chart reading PA , so be it.

I'll make money, just not as much ...


AJ
Nashville, Tennessee


"Life On The Edge of SR"
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  #18 (permalink)
Elite Member
Germany
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NTB / Continuum
Favorite Futures: FDAX and CL
 
Balanar's Avatar
 
Posts: 396 since Jan 2013
Thanks: 507 given, 1,625 received

Restart NinjaTrader.

It works. All historical data is available...

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  #19 (permalink)
Elite Member
Cedar Rapids, iowa
 
Futures Experience: Intermediate
Platform: Ninjatrader
Broker/Data: Ninjatrader - Continuum
Favorite Futures: 6E, TF, 6J
 
Tasker_182's Avatar
 
Posts: 626 since Aug 2009
Thanks: 426 given, 1,126 received

NinjaTrader Answer

Unread Today, 09:40 AM #285
NinjaTrader_James
NinjaTrader Customer Service

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Hello All,

NinjaTrader Explanation just posted:

It is important to keep in mind that many things can occur when recording and distributing large amounts of data and that none of the recent these data items were related, despite the proximity in the timeline and data issues manifesting themselves in the same way. The infrastructure to maintain this service is huge with many moving parts along a chain involving many parties starting with the exchange and ending at the user. All of these parties have failure points and even with proper redundancy some of these items will appear due to things like major ISP backbone outages, power outages, and even problems at the exchange directly.

We will continue to keep looking for ways to increase redundancy, improve communication, and to continue to offer the best support possible.

Please report any items on individual systems directly to support[at]ninjatrader[dot]com.
James G.
NinjaTrader Customer Service
Use Kinetick, NinjaTrader’s preferred market
data service - Learn More
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"Money is better than poverty, if only for financial reasons." - Woody Allen
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  #20 (permalink)
Elite Member
Nashville, Tennessee
 
Futures Experience: Intermediate
Platform: Ninja / Jigsaw / 9G
Broker/Data: AMP / CQG
Favorite Futures: NQ, YM and ES
 
tderrick's Avatar
 
Posts: 1,589 since Sep 2010
Thanks: 4,260 given, 2,527 received



Balanar View Post
Restart NinjaTrader.

It works. All historical data is available...


I went home... I'll be better prepared in the future.


AJ
Nashville, Tennessee


"Life On The Edge of SR"
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