Twice now in the past 3-months I have applied windows 8 updates-- which resulted in my NT hanging at launch and unusable.
First time NT support told me which of the security patches to uninstall--i uninstalled and problem solved --at the same time he told me that it was a known issue.
Why don't they publish these known issues or email their users so that we can avoid installing incompatible patches?
Then again last night I was prompted to install windows updates--there were several of them--I tried to not select the previous problem patch--.
So I installed about 7 or 8 updates and security patches--again unable to open ninja--this time I uninstalled them and reboot and all ok now--except that I don't know which patch caused the problem--so now I am basically running an unpatched and out of date win8 system.
I emailed support and told them what i did and replied asking me to send them log files and names of patches that i uninstalled--i did not that do that-- i didnt record them
i can't believe that I am only one affected by this and again ninja should alert their licensed users of the potential problems of installing windows updates.
After all-- We are being told that NT has no issues with Win8.
That confirms that NinjaTrader should run with Windows 8. The information in the help file has probably not been updated.
However, the problem here is that NinjaTrader 7 worked with Windows 8. Then all of a sudden Microsoft changed its product and it does no longer work. I would rather say that Microsoft is to blame, as the product was changed after the fact.
Let us do a comparison. If I code some indicators using unsupported and undocumented features of NinjaTrader, and NinjaTrader changes those features, my indicators may stop working. This never happened so far, with the exception of the release 3, when RemoteSoft was replaced with CliSecure. Otherwise I would have a hard time to maintain the code.
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