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Help for NT7 & CQG
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Created: by agentzero82 Attachments:1

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Help for NT7 & CQG

  #1 (permalink)
Elite Member
Rome Italy
 
Futures Experience: Intermediate
Platform: NinjaTrader
Favorite Futures: Currency Futures,Index Futures(ES,EUREX),Forex
 
Posts: 21 since Jan 2012
Thanks: 7 given, 6 received

Help for NT7 & CQG

I have a big problem for three days now. I can no longer download historical data of each time frame of any future contract.
Yet the platform normally connects to CQG and receives data in real time.
I tried reinstalling, deleting the contents of the folder c: documents, but I did not get any results.
Even the media is not able to solve the problem by replacing the Config file.
Do you have any other ideas?
I rely on your expertise and experience, I use NT7 by only three months.
I am attaching a screen with the main window where you can see the connection to CQG, and a chart of 6E inexorably empty ..
Thanks for any help

Attached Thumbnails
Help for NT7 & CQG-1.png  
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  #2 (permalink)
Market Wizard
virginia
 
Futures Experience: Intermediate
Platform: ninja
Favorite Futures: ES
 
cory's Avatar
 
Posts: 5,215 since Jun 2009
Thanks: 628 given, 6,313 received
Forum Reputation: Legendary

you may have corrupt data try tools>>options>>data tab>>reset database

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  #3 (permalink)
Elite Member
Rome Italy
 
Futures Experience: Intermediate
Platform: NinjaTrader
Favorite Futures: Currency Futures,Index Futures(ES,EUREX),Forex
 
Posts: 21 since Jan 2012
Thanks: 7 given, 6 received


I tried this solution but have not found the solution.
Now I reinstalled the beginning, cleaned up the folder ... but nothing
thanks anyway

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  #4 (permalink)
Market Wizard
virginia
 
Futures Experience: Intermediate
Platform: ninja
Favorite Futures: ES
 
cory's Avatar
 
Posts: 5,215 since Jun 2009
Thanks: 628 given, 6,313 received
Forum Reputation: Legendary

help>> mail to support to ask ninja support for help; go here for amp support not sure if they work on weekend Technical Support AMP Futures - futures, options and forex trading

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  #5 (permalink)
Trading Apprentice
edison new jersey/USA
 
Futures Experience: Intermediate
Platform: think or swim
Favorite Futures: stocks
 
Posts: 1 since Feb 2013
Thanks: 0 given, 0 received

Hi,
Could you click on data series and see the number of days please. If its set to 5 as default. I had the same issue and now have it changed and saved as template.

thanks
Amit

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  #6 (permalink)
Elite Member
Denver, CO
 
Futures Experience: Advanced
Platform: NinjaTrader
Broker/Data: NinjaTrader Brokerage
Favorite Futures: ES
 
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Posts: 1,260 since May 2010
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agentzero82 View Post
I have a big problem for three days now. I can no longer download historical data of each time frame of any future contract.
Yet the platform normally connects to CQG and receives data in real time.
I tried reinstalling, deleting the contents of the folder c: documents, but I did not get any results.
Even the media is not able to solve the problem by replacing the Config file.
Do you have any other ideas?
I rely on your expertise and experience, I use NT7 by only three months.
I am attaching a screen with the main window where you can see the connection to CQG, and a chart of 6E inexorably empty ..
Thanks for any help

I believe you have reported this on our forum and we are working to analyze your situation.

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