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Help for NT7 & CQG


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Help for NT7 & CQG

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  #1 (permalink)
Rome Italy
 
Experience: Intermediate
Platform: NinjaTrader
Trading: Currency Futures,Index Futures(ES,EUREX),Forex
 
Posts: 21 since Jan 2012
Thanks: 7 given, 6 received

I have a big problem for three days now. I can no longer download historical data of each time frame of any future contract.
Yet the platform normally connects to CQG and receives data in real time.
I tried reinstalling, deleting the contents of the folder c: documents, but I did not get any results.
Even the media is not able to solve the problem by replacing the Config file.
Do you have any other ideas?
I rely on your expertise and experience, I use NT7 by only three months.
I am attaching a screen with the main window where you can see the connection to CQG, and a chart of 6E inexorably empty ..
Thanks for any help

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  #2 (permalink)
the coin hunter
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you may have corrupt data try tools>>options>>data tab>>reset database

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Rome Italy
 
Experience: Intermediate
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Posts: 21 since Jan 2012
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I tried this solution but have not found the solution.
Now I reinstalled the beginning, cleaned up the folder ... but nothing
thanks anyway

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the coin hunter
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help>> mail to support to ask ninja support for help; go here for amp support not sure if they work on weekend Technical Support AMP Futures - futures, options and forex trading

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edison new jersey/USA
 
 
Posts: 1 since Feb 2013
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Hi,
Could you click on data series and see the number of days please. If its set to 5 as default. I had the same issue and now have it changed and saved as template.

thanks
Amit

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agentzero82 View Post
I have a big problem for three days now. I can no longer download historical data of each time frame of any future contract.
Yet the platform normally connects to CQG and receives data in real time.
I tried reinstalling, deleting the contents of the folder c: documents, but I did not get any results.
Even the media is not able to solve the problem by replacing the Config file.
Do you have any other ideas?
I rely on your expertise and experience, I use NT7 by only three months.
I am attaching a screen with the main window where you can see the connection to CQG, and a chart of 6E inexorably empty ..
Thanks for any help

I believe you have reported this on our forum and we are working to analyze your situation.

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