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Important: TWS version and Ninjatrader
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Important: TWS version and Ninjatrader

  #21 (permalink)
Elite Member
Berlin, Europe
 
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Maisie View Post
have any of u guys ever tried to interact with IB "customer service"? they should have a disclaimer that dealing with them might lead to "suicidal thoughts or actions", just like on the drug adverts. NT probly has to force themselves to interact with the IB people is my guess.

The problem is a complete lack of transparency from Interactive Brokers. The API interface is badly documented. Then if you contact them with a problem, the support staff will fend you off.

I absolutely understand that this quite an unpleasant experience for NinjaTrader developers and that they procrastinate, only doing upgrades when absolutely necessary.

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  #22 (permalink)
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and again

IB send me today this email:


IMPORTANT TWS UPGRADE NOTICE

Dear Client,

You are receiving this communication as we have identified your account UXXXXXXX as one that is submitting orders via an API (either your own software or third party application) and using a TWS version that is substantially outdated and scheduled to be decommissioned for API purposes effective May 1, 2014.

Effective May 1, 2014, TWS versions below 940.0 will no longer be operable for API use, but will remain operable for non-API generated orders. It’s important to note that if you are integrating a third party software application (charting, order entry, analytical, etc.) with the TWS, you are doing so through the API and must upgrade if you wish to continue using that application.

To repeat, if you are receiving this notice and intend to continue using an API for order submission, you must upgrade your TWS version and the deadline for doing so is prior to May 1, 2014.

Should you have any questions regarding this matter, please contact your local Customer Service Center.

Technical Service Team


hope everyone with that problem like me take action before 01/05/2014

see you


Last edited by michaelf; April 25th, 2014 at 10:10 AM.
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  #23 (permalink)
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Just for the record, and just in case traders are still having problems with this:

I am now running IB TWS 936.9 on a Mac OS X computer; and NinjaTrader 7.0.1000.22 on a Windows 7 computer with absolutely no issues at all.

I am very satisfied with this solution having each piece of software on a different PC and talking to each others via IP addresses and ports on the network.

This setup in fact allowed me to update TWS and NT7 regularly and independently, each to their newest version as it gets released, without compatibility issues at all.

The truth is that I do not have two physical computers in my office; but I am just running several virtual machines each dedicated to one specific task/software, etc... and I see no performance degradation for what I do.

Successful people will do what unsuccessful people won't or can't do!
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  #24 (permalink)
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For further information:

IB requiring version 940 or higher of TWS API after 5/1 - NinjaTrader Support Forum

IB's new build is incredibly slow - Elite Trader

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  #25 (permalink)
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michaelf View Post
Effective May 1, 2014, TWS versions below 940.0 will no longer be operable for API use, but will remain operable for non-API generated orders.

Strange they mention versions below 940.0 in this email.

I just did a quick check on their website just now; and the latest versions they have are the followings:
1. for Windows latest time-tested version is 939.4
2. for mac latest time-tested version is 936.9
3. for Windows most recent version is 944.3
4. for mac most recent version is 944.3

I personally only use their latest "TIME-TESTED" versions as it is more stable.
In their own words: "This time-tested version of TWS changes less frequently and offers maximum stability, but does not include all of the newest features."

So are they going to update all their time-tested versions now?

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  #26 (permalink)
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I don't remember having issues with Ninja and an unsupported TWS version (the last one or a beta), so I don't think it's a big.

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  #27 (permalink)
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Someone with...

knowledge want to go first then lead the blind and the dumb through the cave?

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  #28 (permalink)
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I'm not going to...

do shit. If There is a problem on 5/1, I'll wait a week then find another broker. This is the wldman tech dept official response. If someone from IB wants to share my machine and do the switch and make sure it is working fine that would be cool.

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  #29 (permalink)
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From NT forum...

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  #30 (permalink)
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So...


WTF...and that does not stand for WOW TOTALLY FANTASTIC.

NT users through API to IB ...forget about May. Thanks everyone, great work IB

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