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NinjaTrader disconnecting at 6:30 AM EST every day
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NinjaTrader disconnecting at 6:30 AM EST every day

  #1 (permalink)
Market Wizard
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Futures Experience: Intermediate
Platform: MultiCharts.NET, S5, Ninj
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NinjaTrader disconnecting at 6:30 AM EST every day

Hi

Does anyone else have experience with this?

I leave my PC on 24x7 connected to Kinetic. Each day at 6:30-ish everything on Ninja stops - time & sales, DOM, charts all stop updating. The control centre shows Kinetick is connected.

Here are the messages I get.

From the log files
12/2/2011 4:08:37 AM|1|2|Optimized CPU performance enabled
12/2/2011 4:08:37 AM|1|4|Automated trading disabled
12/2/2011 6:36:48 AM|3|4|Connection to NinjaTrader historical market data server lost: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
12/2/2011 6:36:59 AM|1|2|Connection to NinjaTrader historical market data server established.
12/2/2011 7:23:22 AM|1|2|Kinetick: Primary connection=Disconnected, Price feed=Disconnected

12/1/2011 6:36:25 AM|3|4|Connection to NinjaTrader historical market data server lost: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
12/1/2011 6:36:35 AM|1|2|Connection to NinjaTrader historical market data server established.

11/30/2011 6:36:22 AM|3|4|Connection to NinjaTrader historical market data server lost: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
11/30/2011 6:36:32 AM|1|2|Connection to NinjaTrader historical market data server established

11/29/2011 6:36:13 AM|3|4|Connection to NinjaTrader historical market data server lost: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
11/29/2011 6:36:24 AM|1|2|Connection to NinjaTrader historical market data server established.

From the Trace File

2011-12-02 06:36:48:858 Connection to NinjaTrader data server lost: System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 size, SocketFlags socketFlags)
at NinjaTrader.Server.Client.Receive()
at NinjaTrader.Server.Client.Loop()
2011-12-02 06:36:48:859 ERROR: Connection to NinjaTrader historical market data server lost: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
2011-12-02 06:36:58:860 Server.Client.Loop0-1: 64.202.118.179/31654
2011-12-02 06:36:59:455 Server.Client.Loop1-1


2011-12-01 06:36:25:160 Connection to NinjaTrader data server lost: System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 size, SocketFlags socketFlags)
at NinjaTrader.Server.Client.Receive()
at NinjaTrader.Server.Client.Loop()
2011-12-01 06:36:25:160 ERROR: Connection to NinjaTrader historical market data server lost: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond

2011-11-30 06:36:22:094 Connection to NinjaTrader data server lost: System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 size, SocketFlags socketFlags)
at NinjaTrader.Server.Client.Receive()
at NinjaTrader.Server.Client.Loop()
2011-11-30 06:36:22:095 ERROR: Connection to NinjaTrader historical market data server lost: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
2011-11-30 06:36:32:096 Server.Client.Loop0-1: 64.202.118.179/31654


2011-11-29 06:36:13:926 Connection to NinjaTrader data server lost: System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 size, SocketFlags socketFlags)
at NinjaTrader.Server.Client.Receive()
at NinjaTrader.Server.Client.Loop()
2011-11-29 06:36:13:926 ERROR: Connection to NinjaTrader historical market data server lost: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
2011-11-29 06:36:23:927 Server.Client.Loop0-3: 64.202.118.179/31654


I emailed Ninja Support today and within 8 minutes of emailing them I had a reply which said "Unfortunately I cannot determine what is causing the disconnection on your end"

Now - I have no idea why I'd even be connected to a NinjaTrader historical market data server but I am amazed they answered in 8 minutes.

Does anyone else have this issue?

Cheers

Pete

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  #2 (permalink)
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Pete,

I have this happen every day. Kinetic told me that is how thier feed works. It shuts down at predetermined periods of time. I will try to find the email they sent me and copy it to you for the actual specifics of their explanation which made no sense to me at all.

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  #3 (permalink)
Market Wizard
Bangkok
 
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Platform: MultiCharts.NET, S5, Ninj
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PandaWarrior View Post
Pete,

I have this happen every day. Kinetic told me that is how thier feed works. It shuts down at predetermined periods of time. I will try to find the email they sent me and copy it to you for the actual specifics of their explanation which made no sense to me at all.

What time is it that it happens to you? 6:30am EST too?

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  #4 (permalink)
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DionysusToast View Post
What time is it that it happens to you? 6:30am EST too?

It appears as though it is 6:30 EST. I know every day when I sit down at my computer, I have to disconnect and reconnect to the data feed before I start work. I checked it the first couple of times it happened and it was always around that time although I noticed it happened a couple of times around 10:30PM EST.....I don't think it is random but at this point, I cant seem to find the email they sent me with the explantation. I use gmail so it should be simple search but nothing turned up.

Simplicity is the ultimate sophistication, Leonardo da Vinci


Most people chose unhappiness over uncertainty, Tim Ferris
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  #5 (permalink)
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Are you sure it's not your computer disconnecting from the internet at that time everyday? Check the event viewer to see whether that's the case. Does your computer use DHCP? If it does, in some cases, it renews IP address every day at the same time. This may potentially kill the Ninja connection.


Last edited by omaha786; December 3rd, 2011 at 04:03 PM.
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  #6 (permalink)
Market Wizard
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Futures Experience: Intermediate
Platform: MultiCharts.NET, S5, Ninj
Broker/Data: AMP, S5, IB
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Omaha - good idea... I just went through event viewer & no events at those disconnect times.

Thanks though.

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  #7 (permalink)
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DionysusToast View Post
Omaha - good idea... I just went through event viewer & no events at those disconnect times.

Thanks though.

I was in two different trading rooms in the past where the moderators experienced similar problems with different software (Ensign and Market Delta). The problem was fixed after changing to using static IP address.

Does your computer use DHCP? If it does, check when was the last time it renewed it's IP address and how long is the lease period (it depends on your router setting)? Anyway, use static IP might help.

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