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NinjaTrader-AMP-CQG down

  #1 (permalink)
trdr
Vancouver Canada
 
Posts: 16 since Jul 2011
Thanks Given: 2
Thanks Received: 1

6pm PST at Connect:
"AMP: Disconnect enforced due to undesired CQG API state.
Please contact NinjaTrader support for further instructions."

7pm PST:
NT Support: "I am seeing the same behavior here and am hearing the same
reports from other users. Based on the hour of the day, I'd expect that this is
a server maintenance period."

a 'server maintenance period' ?????

first I've experienced or heard of 'server maintenance period' during the trading day
anyone know if this has happened before ?

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  #2 (permalink)
 
madLyfe's Avatar
 madLyfe 
Des Moines, Iowa
 
Experience: None
Platform: Ninja, TOS
Broker: AMP/CQG, TOS
Trading: CL, TF, GC
Posts: 1,641 since Feb 2011
Thanks Given: 9,220
Thanks Received: 1,020


trdr View Post
6pm PST at Connect:
"AMP: Disconnect enforced due to undesired CQG API state.
Please contact NinjaTrader support for further instructions."

7pm PST:
NT Support: "I am seeing the same behavior here and am hearing the same
reports from other users. Based on the hour of the day, I'd expect that this is
a server maintenance period."

a 'server maintenance period' ?????

first I've experienced or heard of 'server maintenance period' during the trading day
anyone know if this has happened before ?

i dont know, im running a demo account and havnt been discond...

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  #3 (permalink)
 
Fat Tails's Avatar
 Fat Tails 
Berlin, Europe
Market Wizard
 
Experience: Advanced
Platform: NinjaTrader, MultiCharts
Broker: Interactive Brokers
Trading: Keyboard
Posts: 9,888 since Mar 2010
Thanks Given: 4,242
Thanks Received: 27,103


NinjaTrader-AMP-[AUTOLINK]CQG[/AUTOLINK] down - [AUTOLINK]NinjaTrader[/AUTOLINK] Support Forum

No information available yet.

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  #4 (permalink)
 Kingpin 
copenhagen denmark
 
Experience: Intermediate
Platform: NinjaTrader
Trading: Es
Posts: 41 since Aug 2011

Hi there - im having problems with CQG thru ninja trader aswell . Im getting the error "CQG.TRADER.DataAccess.SessionManager.NoAccountsForUserException" anyone had this error before?

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  #5 (permalink)
kk240
Europe,Nomad
 
Posts: 84 since Nov 2010
Thanks Given: 25
Thanks Received: 30

Is anyone get response from AMP ?

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  #6 (permalink)
 Rayzor 
Coloado
 
Experience: Beginner
Platform: Ninja Trader
Broker: AMP, OEC, CQG
Trading: NQ
Posts: 129 since Sep 2010


kk240 View Post
Is anyone get response from AMP ?

They are working on figuring out what the problem is, I too am O.O.C.

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  #7 (permalink)
 Rayzor 
Coloado
 
Experience: Beginner
Platform: Ninja Trader
Broker: AMP, OEC, CQG
Trading: NQ
Posts: 129 since Sep 2010

I just got back online.

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  #8 (permalink)
 AMP Trading 
Chicago
 
Posts: 40 since Feb 2011

This issue has been resolved however traders may need to restart their NinjaTrader.

Thank you for the emails to support, this allowed us to get the correction processed quickly.

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  #9 (permalink)
 Kingpin 
copenhagen denmark
 
Experience: Intermediate
Platform: NinjaTrader
Trading: Es
Posts: 41 since Aug 2011

I will talk with my broker today about it for sure

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  #10 (permalink)
 
dakine's Avatar
 dakine 
Volcano, HI
 
Experience: None
Platform: Ninja
Broker: AMP/CQG
Trading: Futura2000
Posts: 200 since Dec 2009
Thanks Given: 389
Thanks Received: 166


Anyone else having this today? I am unable to connect with the same message.

Edit: Looks like cqg is having some problems.

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Last Updated on December 6, 2011


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