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Multicharts does not connect to TT


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Multicharts does not connect to TT

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  #1 (permalink)
Prague, Czech Republic
 
Experience: Advanced
Platform: AgenaTrader, Track'nTrade
Broker: DeCarley/OEC, IBKR, IQFeed
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Cannot connect to TT feed (Crossland) using Multicharts 7. I believe all settings are correct (I can establish connection with other platforms i.e. Sierra), but Multicharts keeps connecting and freezes completely in case I try to hit disconnect or edit the connection. Any suggestions? Thank you.

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rani View Post
Cannot connect to TT feed (Crossland) using Multicharts 7. I believe all settings are correct (I can establish connection with other platforms i.e. Sierra), but Multicharts keeps connecting and freezes completely in case I try to hit disconnect or edit the connection. Any suggestions? Thank you.

Have you contacted MultiCharts Support?

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  #4 (permalink)
Prague, Czech Republic
 
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ThatManFromTexas View Post
Have you contacted MultiCharts Support?

Yes, I have. They said they need to connect to my comp to further investigate, which is not possible now. So that I thought I might not be the only one with such a problem and have asked here.

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rani View Post
Cannot connect to TT feed (Crossland) using Multicharts 7. I believe all settings are correct (I can establish connection with other platforms i.e. Sierra), but Multicharts keeps connecting and freezes completely in case I try to hit disconnect or edit the connection. Any suggestions? Thank you.

7 beta 2 locks up all the time for me, I can never connect to TT with it. Beta 1 worked fine, I'd like to go back to it... Beta 2 has not worked one single time so far. I've not had time to contact support as I was moving, but if you do and can find the beta 1 download file, please send to me...

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  #6 (permalink)
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Reminder that between now and June ALL platforms that trade the CME will be coming out with one if not two updates that will be mandatory if you trade the CME. That is to meet a new CME requirement that adds a field or two to its message strings.

I know Rithmic came out with an update two days ago and TT with one yesterday, but I'd expect at least one more before the deadline approaches.

If you do not update your platform, your orders will be rejected.

This was originally brought up here:



Not sure what's up with MC/TT but I'd imagine they want to get the next beta out supporting the new APIs.

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  #7 (permalink)
Prague, Czech Republic
 
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Big Mike View Post
7 beta 2 locks up all the time for me, I can never connect to TT with it. Beta 1 worked fine, I'd like to go back to it... Beta 2 has not worked one single time so far. I've not had time to contact support as I was moving, but if you do and can find the beta 1 download file, please send to me...

Mike

Hi Mike,

yeah, I am on 7 beta 2. I've already requested Multi to get the beta 1, but in the meantime I was abl to get beta 2 connected to TT. It is strange and I am not sure if it was the real reason, but as soon as I changed my comp clock to US Eastern time, Multi got the connection. Can be coincidence, nevertheless it is working so far.

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  #8 (permalink)
Prague, Czech Republic
 
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Update of my previous post: Multi says it is connected to TT (green), but I get no data, cannot setup symbols, etc. There is clearly something wrong with TT fix implementation in beta 2. There are also hung up processes when I exit Multi (one of them is fix server), which need to be manually closed in task manager.

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Mine won't go out of Orange, and it freezes MC - have to end task. Have tried everything... short of contacting support, which is the next step I guess. Changed nothing from beta 1 when it worked.

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Beta 3 (just released) solved my connect problems, fyi.

Mike

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April 22, 2011


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