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Multicharts + Interactive Brokers + Friends & Family account = FAIL


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Multicharts + Interactive Brokers + Friends & Family account = FAIL

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  #1 (permalink)
Madrid, Spain
 
 
Posts: 30 since Feb 2017
Thanks: 4 given, 6 received

Hello, i am a manager of an friends & family account on interactive brokers. Actually i am using multicharts + IB Gateway.

I have a serious problem whit multicharts. When i tell this to multicharts support they tell me: the problem is interactive brokers. When i tell this to interactive brokers they tell me: the problem is multicharts.

The best way to understand is seeing a personal video on youtube. Please look for:
EhUzyGM2TFQ
on youtube ( i can't submit links still on this forum)

When i buy 2 contracts the 5 for initial 5 minutes all is ok. After 5 minutes i can't see the real position. Multicharts does not show me the position of the friends & family account, but tws show me the position correctly.

Please can someone help me?

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  #2 (permalink)
Milan (Italy)
 
Experience: Advanced
Platform: TradeStation, MC, MT4
Broker: TradeStation, IB
Trading: Futures, Forex
 
tradingest's Avatar
 
Posts: 98 since Dec 2014
Thanks: 7 given, 9 received

my advise? Leave Multicharts and transfer your operativity with tradestation...You will have all in one platform, data and broker so you don't have a problem

Sent using the futures.io mobile app

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  #3 (permalink)
Madrid, Spain
 
 
Posts: 30 since Feb 2017
Thanks: 4 given, 6 received


Does tradestation support accounts such as friends and family?

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  #4 (permalink)
Milan (Italy)
 
Experience: Advanced
Platform: TradeStation, MC, MT4
Broker: TradeStation, IB
Trading: Futures, Forex
 
tradingest's Avatar
 
Posts: 98 since Dec 2014
Thanks: 7 given, 9 received


nivi View Post
Does tradestation support accounts such as friends and family?

may be. Check it on the website

https://www.tradestation.com:443/

They are fantastic! !

Sent using the futures.io mobile app

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  #5 (permalink)
Milan (Italy)
 
Experience: Advanced
Platform: TradeStation, MC, MT4
Broker: TradeStation, IB
Trading: Futures, Forex
 
tradingest's Avatar
 
Posts: 98 since Dec 2014
Thanks: 7 given, 9 received


nivi View Post
Does tradestation support accounts such as friends and family?

you can try to ask them

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  #6 (permalink)
 
 
mattz's Avatar
 
Posts: 2,487 since Sep 2010
Thanks: 2,425 given, 3,751 received


nivi View Post
Hello, i am a manager of an friends & family account on interactive brokers. Actually i am using multicharts + IB Gateway.

I have a serious problem whit multicharts. When i tell this to multicharts support they tell me: the problem is interactive brokers. When i tell this to interactive brokers they tell me: the problem is multicharts.

The best way to understand is seeing a personal video on youtube. Please look for:
EhUzyGM2TFQ
on youtube ( i can't submit links still on this forum)

When i buy 2 contracts the 5 for initial 5 minutes all is ok. After 5 minutes i can't see the real position. Multicharts does not show me the position of the friends & family account, but tws show me the position correctly.

Please can someone help me?

@nivi, why not run MC+Rithmic . I will work out any kinks you have and at the same time, show you how to use the free R-Trader software by Rithmic that would double confirm your positions in the market place or lack of positions.

Lastly, you can also set one account with fixed allocation so you do not have to trade into the account directly.

Thank you,
Matt Zimberg
Optimus Futures

There is a substantial risk of loss in futures trading. Past performance is not indicative of future results.

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
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  #7 (permalink)
Madrid, Spain
 
 
Posts: 30 since Feb 2017
Thanks: 4 given, 6 received

Thank you all but my money is in interactive brokers. I do not want to change broker now.

I need someone who is a user of multicharts and also interactive brokers and also account friends and family.

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  #8 (permalink)
 
 
mattz's Avatar
 
Posts: 2,487 since Sep 2010
Thanks: 2,425 given, 3,751 received


nivi View Post
Thank you all but my money is in interactive brokers. I do not want to change broker now.

I need someone who is a user of multicharts and also interactive brokers and also account friends and family.

I respect your decision, but there are a few of us around that do know Multicharts well. In lieu of the fact that you trade OPM, I suggest to think twice because API and software get updates, and you need to make sure that everything syncs.
In any case, I wish you well whatever you decide.

Matt Z
Optimus Futures

There is a substantial risk of loss in futures trading. Past performance is not indicative of future results.

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email support@OptimusFutures.com
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  #9 (permalink)
Greece
 
Experience: Advanced
Platform: Sierra Chart, TWS
Broker: IB
Trading: EURUSD
 
Posts: 6 since Apr 2010
Thanks: 0 given, 4 received

Use Sierra chart with IB, it's ten times better as a platform than multicharts and works with advisor/f&f accounts

Sent using the futures.io mobile app

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  #10 (permalink)
Madrid, Spain
 
 
Posts: 30 since Feb 2017
Thanks: 4 given, 6 received


Thank you all for your answers. But I have a question, does anyone in this room manage a friends and family account of interactive brokers?
I need some account manager friends and family to see the personal video I recorded a few days ago.

www . youtube . com / watch ? v = EhUzyGM2TFQ

Without seeing this video you can not understand what the problem is.

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  #11 (permalink)
Greece
 
Experience: Advanced
Platform: Sierra Chart, TWS
Broker: IB
Trading: EURUSD
 
Posts: 6 since Apr 2010
Thanks: 0 given, 4 received

I used such an account a few years ago. It's not the easiest account type for programs to work with, as there are complexities such as positions allocation etc.

Sierra has done extensive work on that, and I believe you'll have no problems; I didn't.

Sent using the futures.io mobile app

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  #12 (permalink)
geneva-switzerland
 
 
Posts: 2 since Oct 2017
Thanks: 0 given, 0 received

Hi nivi,

Did you manage to solve this issue? Are you still using Multicharts or instead had to move to another platform?

Thanks,
Marc

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  #13 (permalink)
Madrid, Spain
 
 
Posts: 30 since Feb 2017
Thanks: 4 given, 6 received

The problem continues. MC does not want to fix it. When I ask to MC then they respond that it is an IB problem. When I ask to IB then they tell me that is MC problem. But clearly it is an MC problem, because using IB TWS this problem does not appear

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  #14 (permalink)
geneva-switzerland
 
 
Posts: 2 since Oct 2017
Thanks: 0 given, 0 received


nivi View Post
The problem continues. MC does not want to fix it. When I ask to MC then they respond that it is an IB problem. When I ask to IB then they tell me that is MC problem. But clearly it is an MC problem, because using IB TWS this problem does not appear

Thanks for your answer!

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