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Problem with pc clock and Chart display during Opening
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Problem with pc clock and Chart display during Opening

  #1 (permalink)
Elite Member
Munich Germany
 
Futures Experience: Beginner
Platform: MultiCharts .NET,MultiCharts,Amibroker
Broker/Data: Interactive Brokers IQFeed
Favorite Futures: Stocks,Index CFDs
 
Posts: 149 since Aug 2012
Thanks: 81 given, 77 received

Problem with pc clock and Chart display during Opening

Ok i have encountered some problems with the realtime display of my charts
in MC.Net. Honestly i have not so much experience with the platform yet. So maybe there is some good
advise how to handle such a problem as is described below.

I was told that the problem can be that my pc clock is not correctly in sync with the exchange and therefore only
the quotes are displayed in the realtime scanner and the chart does not start to move at the opening.
To make things worse it just stands still until i quit the MC and clear the cache in the quotemanager and do a restart
of MC.
Support was very helpful but right now i am in doubt that maybe three chat sessions have solved the problem.

Therefore i would like to know if anybody of MC users has encountered a similar problem and if setting the pc clock to a correct time (it was late maybe 2 minutes) has solved it.

Or just what is the best premarket opening procedure to make MC charting work correctly.
Like a checklist for a jetfighter.

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  #2 (permalink)
Elite Member
Germany
 
Futures Experience: Intermediate
Platform: FlatTrader
Broker/Data: GFT and Interactive Brokers
Favorite Futures: ES, DAX
 
Posts: 531 since Aug 2010
Thanks: 2,121 given, 719 received


FB2012 View Post
Ok i have encountered some problems with the realtime display of my charts
in MC.Net. Honestly i have not so much experience with the platform yet. So maybe there is some good
advise how to handle such a problem as is described below.

I was told that the problem can be that my pc clock is not correctly in sync with the exchange and therefore only
the quotes are displayed in the realtime scanner and the chart does not start to move at the opening.
To make things worse it just stands still until i quit the MC and clear the cache in the quotemanager and do a restart
of MC.
Support was very helpful but right now i am in doubt that maybe three chat sessions have solved the problem.

Therefore i would like to know if anybody of MC users has encountered a similar problem and if setting the pc clock to a correct time (it was late maybe 2 minutes) has solved it.

Or just what is the best premarket opening procedure to make MC charting work correctly.
Like a checklist for a jetfighter.

@FB2012,

I have an atomic clock installed and had never no problems with correct display of my charts, however Im using only NT and therefore no experience with MC. Maybe trying out the atomic clock could help. Downloadable here if you want: PTBSync Update Check

Hope this helps.

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  #3 (permalink)
Elite Member
PERU/CALLAO
 
Futures Experience: Advanced
Platform: Various
Broker/Data: Various - (MC, CQG, IQFeed, IB)
Favorite Futures: US Equities, US Options, ETFs, Commodities, EUR/USD
 
Minds's Avatar
 
Posts: 69 since May 2013
Thanks: 30 given, 13 received



Abde View Post
@FB2012,

I have an atomic clock installed and had never no problems with correct display of my charts, however Im using only NT and therefore no experience with MC. Maybe trying out the atomic clock could help. Downloadable here if you want: PTBSync Update Check

Hope this helps.

NT have an option to change that. Search in google.

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  #4 (permalink)
Market Wizard
Hamburg Germany
 
Futures Experience: Advanced
Platform: Multicharts, Tradestation, Multicharts.NET, NinjaTrader, MetaTrader
Broker/Data: DTN IQ
Favorite Futures: ES
 
Posts: 1,533 since Apr 2013
Thanks: 231 given, 854 received
Forum Reputation: Legendary

I synchronize my pc clock every day before I open MC and never had a problem. Although I have configured windows to sync automatically every day, I still do it manually in windows, too. I used to have a atomic clock sync tool, but the windows sync works fine for me with Windows 7 64Bit.

Regards,
ABCTG

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  #5 (permalink)
Elite Member
Munich Germany
 
Futures Experience: Beginner
Platform: MultiCharts .NET,MultiCharts,Amibroker
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Favorite Futures: Stocks,Index CFDs
 
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Thanks: 81 given, 77 received

Have you tried it without ?


Minds View Post
NT have an option to change that. Search in google.

Hello ABCTG have you tried it once with a wrong time maybe lagging some minutes ?
In that case did it worked correctly ?

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  #6 (permalink)
Elite Member
Colorado
 
Futures Experience: Advanced
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sptrader's Avatar
 
Posts: 533 since Apr 2010
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I use "SPtimesync" with MC and it works great, been using it for over a year...keeps perfect time...fully automatic....
// http://download.cnet.com/SP-TimeSync/3000-2381_4-10069181.html

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  #7 (permalink)
Market Wizard
Hamburg Germany
 
Futures Experience: Advanced
Platform: Multicharts, Tradestation, Multicharts.NET, NinjaTrader, MetaTrader
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Forum Reputation: Legendary


FB2012 View Post
Hello ABCTG have you tried it once with a wrong time maybe lagging some minutes ?
In that case did it worked correctly ?

I don't recall that I did that intentionally, but I can try it out.

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  #8 (permalink)
Elite Member
Munich Germany
 
Futures Experience: Beginner
Platform: MultiCharts .NET,MultiCharts,Amibroker
Broker/Data: Interactive Brokers IQFeed
Favorite Futures: Stocks,Index CFDs
 
Posts: 149 since Aug 2012
Thanks: 81 given, 77 received

That would be great,
but maybe my problem is just related to the Datafeed i am not sure if the
new version of IQFeed could have caused that problem.
So ABCTG it would be nice if you could try out i hope it will not affect your technical setup.

Best regards

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  #9 (permalink)
Market Wizard
Hamburg Germany
 
Futures Experience: Advanced
Platform: Multicharts, Tradestation, Multicharts.NET, NinjaTrader, MetaTrader
Broker/Data: DTN IQ
Favorite Futures: ES
 
Posts: 1,533 since Apr 2013
Thanks: 231 given, 854 received
Forum Reputation: Legendary

I just tested it with IB and Zen-Fire data using a session template for the ES that only uses the floor session.

Switching the time back three minutes didn't hurt Zen-Fire, it started plotting the data once the floor session started.
IB seems to use the computer time, as it started three minutes after the floor session had started, which was congruent with the deplayed computer time.
I am not going to try this with IQFeed, as this runs on a different machine and I don't want to mess with it.

My guess is that IQFeed is not dependent of the computer time, but you'd have to ask their support to know for sure.

To sum things up, depending on the data that comes into MC a wrong computer time can affect the charts.

Regards,

ABCTG

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  #10 (permalink)
Elite Member
Munich Germany
 
Futures Experience: Beginner
Platform: MultiCharts .NET,MultiCharts,Amibroker
Broker/Data: Interactive Brokers IQFeed
Favorite Futures: Stocks,Index CFDs
 
Posts: 149 since Aug 2012
Thanks: 81 given, 77 received

Thank you very much


ABCTG thank you very much,

i think i have to dig deeper into my setup.
Maybe it hast to do with something else so i will exclude the pc clock.
But i will care about the pc clock by synchronizing it every day with a ntp server.

Best regards

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