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Problem with MultiCharts and Mirus


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Problem with MultiCharts and Mirus

  #11 (permalink)
 
Big Mike's Avatar
 Big Mike 
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torroray View Post
Sorry I dont have a screenshot. Didnt capture anything since Bob and MC support troubleshoot on it.

What I remember was the log show Rithmic feed freeze and they try to forward the problem to Rithmic to look at.

Mike, I'm not tech savy at al so sorry cant give more info.

Thanks for the care.

OK, hard to really help without an accurate description of the problem. It's like when my mom calls me and says "the computer doesn't work". It takes me 10 minutes of talking to her before I can get her to just read me the exact error message on the screen.

Once you know the error message and you are able to accurately describe the problem, maybe futures.io (formerly BMT) can help. Or keep working with MC and Mirus.

I do know that Rithmic and MultiCharts work fine together, I am using it myself.

Mike

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  #12 (permalink)
 
torroray's Avatar
 torroray 
Malaysia
 
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Hi,

On a separate note I feel that certain broker have different fee apart from commission like platform fee and routing fee.

How can you tell that you paying more from one broker to another?

Some are stated on the site some are hidden.

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  #13 (permalink)
 
GridKing's Avatar
 GridKing 
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I remember someone mentioning having user name or password stored with an accidental space in it and had to be corrected in two places due to where they are stored or something along those lines if it is a log in issue...

that's about all I can offer... Good luck

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  #14 (permalink)
 
torroray's Avatar
 torroray 
Malaysia
 
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Big Mike View Post
OK, hard to really help without an accurate description of the problem. It's like when my mom calls me and says "the computer doesn't work". It takes me 10 minutes of talking to her before I can get her to just read me the exact error message on the screen.

Once you know the error message and you are able to accurately describe the problem, maybe futures.io (formerly BMT) can help. Or keep working with MC and Mirus.

I do know that Rithmic and MultiCharts work fine together, I am using it myself.

Mike

I appreciate the effort Mike.

Do you think I should format my PC as a last resort.

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  #15 (permalink)
 
mattz's Avatar
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Was the subject of this thread changed? why?

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
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  #16 (permalink)
 
Big Mike's Avatar
 Big Mike 
Manta, Ecuador
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torroray View Post
Hi,

On a separate note I feel that certain broker have different fee apart from commission like platform fee and routing fee.

How can you tell that you paying more from one broker to another?

Some are stated on the site some are hidden.

Ask them what their all-in price is. Then double check your statement, because some brokers have a reputation for telling you one thing, then charging you something completely different (have personally experienced this, and witnessed it more than once with a particularly well known broker).

As for brokers not advertising their rates -- personally, that is a turn off for me and I don't use such brokers. But I can also understand their reasons for doing so, users place way, way too much emphasis on commission cost, and basically no emphasis on longevity, strength, capability, performance, technology, reporting, knowledge, and etc etc behind the broker. So some brokers don't advertise rates because they will lose business because users will choose a different broker to save $5 a month.

Mike

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  #17 (permalink)
 
Big Mike's Avatar
 Big Mike 
Manta, Ecuador
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mattz View Post
Was the subject of this thread changed? why?

Yes, the topic seemed to be focused on a problem with rithmic and multicharts that this user is having.

Mike

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  #18 (permalink)
 
Big Mike's Avatar
 Big Mike 
Manta, Ecuador
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torroray View Post
I appreciate the effort Mike.

Do you think I should format my PC as a last resort.

No.

Just get us the error messages and an accurate description of the problem.

Mike

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  #19 (permalink)
 
torroray's Avatar
 torroray 
Malaysia
 
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Big Mike View Post
No.

Just get us the error messages and an accurate description of the problem.

Mike

Will to get intouch with Bob at Mirus for the error message

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  #20 (permalink)
 
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Big Mike View Post
Yes, the topic seemed to be focused on a problem with rithmic and multicharts that this user is having.

Mike

He has issues with Zen, not Rithmic.
You know these things get SEOed really fast on Google...might give the wrong impression.
Please revise.

Trading futures and options involves substantial risk of loss and is not suitable for all investors. Past performance is not necessarily indicative of future results. You may lose more than your initial investment. All posts are opinions and do not claim to be facts. Please conduct your own due diligence. Use only Risk capital when trading Futures.
1 800 771 6748 local 561 367 8686 email [email protected]
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