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IB Gateway stuck on "Initializing environment"
Updated October 18, 2012
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IB Gateway stuck on "Initializing environment"
October 16th, 2012, 08:00 PM
Manta, Ecuador
Site Administrator Developer Swing Trader
Experience: Advanced
Platform: Custom solution
Broker: IBKR
Trading: Stocks & Futures
Frequency: Every few days
Duration: Weeks
Posts: 50,460 since Jun 2009
Thanks Given: 33,234
Thanks Received: 101,655
TWS updated to a new build and now I can't get IB Gateway to load. It just hangs on "Initializing environment" every time. Build 931.2.
I'm going to try a few things, but hoping someone else knows of a quick fix...
Mike
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October 16th, 2012, 08:03 PM
Thessaloniki, Greece
Experience: Beginner
Platform: QTS
Broker: IB
Trading: Equities, NQ
Posts: 166 since May 2012
Thanks Given: 104
Thanks Received: 395
I was going to post about this, getting the same problem. Tried re-installing at a different location, turning off the firewall, etc...nothing helped.
Here's the log:
Code
ED 03:02:36:388 AWT-EventQueue-0: Error
ED 03:02:45:795 JTS-CCPPing-21: Warning: not received heartbeat at 11000 elapsed:11000
ED 03:02:46:795 JTS-CCPPing-21: Warning: not received heartbeat at 12000 elapsed:12000
ED 03:02:47:795 JTS-CCPPing-21: Warning: not received heartbeat at 13000 elapsed:13000
ED 03:02:48:795 JTS-CCPPing-21: Warning: not received heartbeat at 14000 elapsed:14000
ED 03:02:49:795 JTS-CCPPing-21: Warning: sending test request at 15000
ED 03:02:49:958 JTS-LogonDispatcher-20: Received heartbeat
October 16th, 2012, 08:03 PM
Manta, Ecuador
Site Administrator Developer Swing Trader
Experience: Advanced
Platform: Custom solution
Broker: IBKR
Trading: Stocks & Futures
Frequency: Every few days
Duration: Weeks
Posts: 50,460 since Jun 2009
Thanks Given: 33,234
Thanks Received: 101,655
TWS loads fine. IB Gateway still won't load, even after TWS started fine.
Mike
October 16th, 2012, 08:05 PM
Manta, Ecuador
Site Administrator Developer Swing Trader
Experience: Advanced
Platform: Custom solution
Broker: IBKR
Trading: Stocks & Futures
Frequency: Every few days
Duration: Weeks
Posts: 50,460 since Jun 2009
Thanks Given: 33,234
Thanks Received: 101,655
imPairsonator
I was going to post about this, getting the same problem. Tried re-installing at a different location, turning off the firewall, etc...nothing helped.
Here's the log:
Code
ED 03:02:36:388 AWT-EventQueue-0: Error
ED 03:02:45:795 JTS-CCPPing-21: Warning: not received heartbeat at 11000 elapsed:11000
ED 03:02:46:795 JTS-CCPPing-21: Warning: not received heartbeat at 12000 elapsed:12000
ED 03:02:47:795 JTS-CCPPing-21: Warning: not received heartbeat at 13000 elapsed:13000
ED 03:02:48:795 JTS-CCPPing-21: Warning: not received heartbeat at 14000 elapsed:14000
ED 03:02:49:795 JTS-CCPPing-21: Warning: sending test request at 15000
ED 03:02:49:958 JTS-LogonDispatcher-20: Received heartbeat
OK thanks, maybe it is some sort of IB error then since it is happening to both of us same time. Their status page doesn't indicate any problem, but that is worthless because I've had connections be 'red' before and their status page show everything great.
I'll give it a couple hours...
Mike
October 17th, 2012, 12:49 AM
Manta, Ecuador
Site Administrator Developer Swing Trader
Experience: Advanced
Platform: Custom solution
Broker: IBKR
Trading: Stocks & Futures
Frequency: Every few days
Duration: Weeks
Posts: 50,460 since Jun 2009
Thanks Given: 33,234
Thanks Received: 101,655
Tried a few hours later, still same problem.
Mike
October 17th, 2012, 02:19 AM
Oberhausen, Germany
Experience: Advanced
Platform: Sierracharts
Broker: Interactive Brokers/DTN IQFeed
Trading: Bund Future
Posts: 277 since Aug 2011
Thanks Given: 100
Thanks Received: 311
I use the standard TWS: no problem. Tried the gateway just for fun and get the same result as you: hangs on initialization.
October 17th, 2012, 08:16 PM
Thessaloniki, Greece
Experience: Beginner
Platform: QTS
Broker: IB
Trading: Equities, NQ
Posts: 166 since May 2012
Thanks Given: 104
Thanks Received: 395
They put out a new update, it fixed the gateway issue.
October 18th, 2012, 12:07 AM
Manta, Ecuador
Site Administrator Developer Swing Trader
Experience: Advanced
Platform: Custom solution
Broker: IBKR
Trading: Stocks & Futures
Frequency: Every few days
Duration: Weeks
Posts: 50,460 since Jun 2009
Thanks Given: 33,234
Thanks Received: 101,655
imPairsonator
They put out a new update, it fixed the gateway issue.
Confirmed, build 931.3 is working now.
Mike
Last Updated on October 18, 2012